Three stars overall because the store itself is fine. I'm very skeptical of their other services…read morethough, especially Doggy Daycare. They accept pets at 7AM but they're kept in a cage for hours until they have playtime which is in a group that is not separated by size. My 4 month old Cavapoo puppy is not playing with large dogs that can trample her and injure her! That is not safe. I asked for my reservation to be canceled after hearing, "we keep them in cages and the dogs all play together regardless of size". If anything were to ever happen to my girl, I would be absolutely livid. Do not take your dog here!

From the vet to the grooming department, the staff at this facility is terrible. There are always…read morelong waits for all of their services, and they never call to tell you if something happened. For a routine visit they kept my dog all day, probably because they over booked and then their horrible receptionists didn't call once the dog was done. Do yourself a favor and go to a legit vet or groomer for those services.

Left the store in tears because of what I saw in the betta fish aisle. Cups of fish full of their…read moreown feces and algae, some dead, some gasping for air, others just plain old sick. I let one employee know, who called another girl over. she told me the fish "like to lay down". I told her i have a betta fish and theyre not supposed to be swimming in algae. She said "they would be cleaned tomorrow" (good to know theyre not cleaned daily). She took one dead one and one gasping for air "to the back". Guess that one wasn't saved. Got death stares from her for the next 15 mins i was in the store even though i did not blame her. So i bought another sick one and saved him (hes doing so well now just because i gave him clean water and space). But his fins are all ripped and tattered because he was corroding in his own waste. Shame on you, Petsmart. For real... do better.

I do not recommend using this location if you have a cat. I booked an appointment for my cat to get…read morea haircut, deshed, and bath. I really just wanted him to get a haircut and deshed, but that wasn't an option. Upon arrival, they told me it would take 2 to 3 hours. This made no sense to me. When I asked why, they admitted that they overbook every appointment and always have too many animals and not enough people to perform the pet grooming services. I received a call 2 1/2 hours later telling me that they were not able to give him a haircut because he was too "anxious," but they gave him a bath and deshed. I was very annoyed. It is their job to perform grooming services, yet here they are calling me saying they cannot perform grooming services. I basically had to pay $100 for a bath I could've done at home and for them to deshed him. When they brought him from the back, they handed him to me and said he's still wet because he was too "anxious" to finish drying him. They couldn't even blow dry the cat! To top it off the added a "Special care fee" to the bill. They couldn't even do the job that I paid for, yet they were charging me an extra fee.

Definitely a nicer pet smart then most of them around the area, good selection of fish but the…read moreemployees don't seem to be educated about them,

Been coming here for quite a few months and right when I was starting to give hope to this grooming…read moreservice, they instantly lost all my trust and service. I am someone who tries to be an optimist and will give situations multiple chances before making a final opinion. But this time is my last time. My dog was working with one groomer in specific (Sofie M) and they seemed to have an understanding for each other. Recently I found out that she left the company, and my dog had to go to another groomer. Not only did I come back to my dog's hair being terribly cut, but I had to pay a fee for him being 'too much'. The groomers said that the reason was because of my dog but it leads me to question how (with the exception of the very first time) for months everything was fine but now he is acting up? They then told me that they would not be able to help my dog unless I drugged him. In addition, the blonde lady has given me extreme attitude the last 3 visits and had acted annoyed that she has to be there and help me. She not only had me wait but she had me wait to continue to be on her phone. I tried to give her the benefit of the doubt because I understand people have off days, but this last time made me think not only is that maybe her personality but also maybe my dog wasn't the problem. So, it's not okay for dogs to act up when they don't feel safe but it's okay for humans to? It is truly shocking that people who are supposed to be able to work with animals can't work with them unless they are drugged.

Longtime Petco customer when I lived in South Jersey, but these Petco stores in Northern Jersey…read moredon't look to be customer-oriented and do not care if they get customers in their store or not. I wouldn't be surprised if in the future they restructure these stores and close their doors. I went to this location for a grooming appointment, there was no doggie relief area immediately near the entrance/exit of the store. The grooming section was so unorganized, I didn't go any further in the store...just turned around and left.

Heartless disingenuous and do not care about animals. I had 2 appointments 3:45 and 3:55. I booked…read morethat way so I could bring them both without a wait in between. My larger baby (Great Pyrenees) had double ACL surgery so getting her in and out of the car is no small feat; she weighs 130lbs. I gave myself enough/extra time but Ofcourse I-80 traffic is forever unpredictable and built up while on the road. In any event I got there at 3:58. They were still seeing another dog. "We can't see you. You're 3 mins late." You watch a hobbling gentle giant and refuse a vaccination visit (which was btw a follow up and would not have been a 'full appointment time') and refuse to for 3 mins late!! I wish I could really write what I'm thinking! It's disgusting to me!!! This is healthcare? NEVER COMING BACK HERE. That doctor DOES NOT care about animals.

Dr. Mini (and Ron!) to the Rescue! (Thankfully!)... When we…read morefound out that we were going to be back in Rockaway, I reached out to Dr. Mini to see if she had any availability because Sierra was in desperate need of some dental care (immediately!) What I received was a quick response (via text) and I actually thought I was talking to a receptionist. What I didn't realize was that I was talking (texting) with Dr. Mini, herself, even though she was ON VACATION! She did an amazing job on Sierra's teeth and I would definitely recommend her (and even give her more stars if I could!!)

Helping your dog cross over the rainbow bridge is never easy but having a good experience is…read moredefinitely something everyone takes for granted.. our girl took an unexpected turn last Thursday and we made the decision to put her to sleep at home that night.. I stumbled on happy paws on google/facebook and I really wish another vet had an opening and was able to come to our home. From the second I spoke to Dr Mink I felt rushed. I initially called her around 12/1pm to ask if she had an opening and she did from 6-8pm that she can be here.. I tried to call her back to confirm but she said she was in a house call and she'll call me back.. call back never happened.. turned into just a text exchange confirming she can come between 6-8pm. When she got here at 6:30 all we wanted was 10 extra minutes with our girl.. she made it seem like I was asking for an hour and said she can give us 5 minutes as she has another appointment right after.. I already got annoyed at this comment right from the beginning. When she came in first thing she asked for was payment.. no asking of what our girls name was, how old she was, what was going on.. nothing.. zero sympathy.. went straight for payment and then straight to almost giving her the first shot to put our baby to sleep.. she then gave us maybe 5 minutes and went straight to shaving her paw and putting in the IV line.. After our girl was gone the Dr gave us zero information about cremation.. all I got was can you pickup her ashes in Clifton? That's it.. no name of the company nothing.. we were also in total shock still so even asking these questions then completely went over my mind. I had to text her the next day asking when we can pickup her ashes and when they will be ready.. all I got was an excuse saying she sent the information already but the text didn't go through so she will resend them. In the end we picked up our girls ashes and paw prints on Tuesday, all no thanks to the Dr, I called the cremation place myself and was told everything was ready for pickup. I just hope this review helps others.. we were going through one of the worst days with our girl and looking back at all the things that happened I really wish we went with someone else.

Got what we needed from Pet Supplies Plus to work on our fish tank. The store is huge and each…read moresection is organized to what you need.

I was there last night with so many questions about adding a new addition to our family. The first…read morewoman seemed bothered by my questions but then I ran into a young man who stayed with me and answered every question I had. He showed me around the store and showed me everything I would need to purchase when I decided to take the new little furry baby home. The world needs more people like this.

We've been using Canine Concierge since just after they opened (mainly because of a bad experience…read moreat a kennel) and we would never consider another option for our dogs. It's important to us to be able to have the dogs stay at home when we're away so having someone come to the house is absolutely incredible. Lauren and her staff have always been great with our dogs and even when something hasn't 'gone well' (let's just say intestinal distress) they've been great about cleaning up and contacting us. It's also great that since they come to our house instead of boarding the dogs we kind of get a built in house sitter too-not that there's any reason to break in (besides, the dogs would love a chance to sic balls). If you're tired of boarding your dogs and live in the Morris County area I wholeheartedly recommend Canine Concierge. Your pets will be well cared for and won't be so stressed when you come home. I envy Lauren and her business...sometimes I wish I could spend each day just taking care of dogs...

We had just moved to New Jersey just before COVID, and were very concerned about finding somewhere…read morefor our dog to stay for a week trip. We found Lauren and could NOT be happier with her service!! Updates daily, our Joey got to play and go on walks every day, we were afraid he wouldn't want to come home! I would recommend Lauren and Canine Concierge to anyone. Please note she prefers smaller dogs (under 35-40 lbs) but she is very amenable and flexible.

Lisa did an awesome job with our 5 months old Bichon .. cut is perfect..thanks Lisa!!read more

What do you do when you have a senior dog who has difficulty standing through a groom? You find a…read morecompassionate and caring groomer like Details by Lisa. Both Lisa and Fernando did a great job on our 12 + year old Goldendoodle. They took their time and were patient and understanding! I would highly recommend them!

Rani and Rosie have been pet sitting for our dogs (aka "the boys") for several years now. Rosie is…read moretheir primary caretaker. You can sense that she really loves the boys and that they love her. Rosie sleeps over when we are away. We are very comfortable with the arrangement. They are very trustworthy and responsible and treat our home (and dogs!) as if it were theirs. We just adopted two new older rescue dogs. We had a meet and greet with rani, Rosie and the new additions. Rosie was very attentive to them and their behaviors. We are comfortable leaving our two new additions with them.

From the owner: Care 4 Paws LLC is an in your Home Pet Care Service. We provide Professional Pet Sitting Services…read moreand dog walking in the Morris County NJ area. Care 4 Paws LLC is fully bonded and insured for your peace of mind and protection. We are American Red Cross Pet First Aide Certified, and a member of Pet Sitters International. Pet services range from private daily dog walking, in-home petsitting, potty breaks and feeding for dogs and cats, day care cat play, litter box and bird cage maintenance and much more.

Brought in our furry family member to get some emergency medical care. She needed an acute care due…read moreto her inability to stand on her own as she was off-balance. After searching Yelp for an open Veterinary Hospital on a Friday night; found Eclipse open 24 hours. So, I made the call and spoke with them to confirm they were open and they have the ability to address her situation. Arriving after a 20 minute ride, there was no waiting time, they took her immediately to the treatment area for a prompt examination of her situation. After completing the initial intake documentation we spoke with a technician to explain the situation that led us there. After a period of time, the ER Vet - Dr. Charlotte Van Horne spoke with us regarding the different pathways of a diagnosis for the treatment of vertigo, along with of her progression . The Doc gave a thorough explanation and was showed patience in answering all our questions. She didn't rush or push her treatment, and I appreciated the clear explanations provided and treatment plan. After a day at home, we decided to bring her back Saturday since my dog refused to eat or drink water for approximately 24 hours, hence she was unable to take her meds. The waiting room was busy with other dogs and cats. We spoke with the staff and then consulted with Dr. Katie Bazewicz on her diagnosis and our options. We chose to admit her for the next 24 hours so my dog can get the proper amount of fluids via an I.V.; actually kept her admitted until Monday morning when our dog would be examined by the Vet Neurologist - Dr. Boaz Levitin. He provided a thorough exam and gave his diagnosis which gave us comfort with the current treatment plan and didn't just push us for an MRI, which isn't the best option due to my dog's age. We were extremely impressed with the level of care and attention we received. The entire medical team was professional, knowledgeable, and communicative; from the receptionist, med techs, nurses, doctors, and specialist. The staff were friendly and empathetic throughout our several visits. The facilities were clean and well-maintained. The waiting room is large and nicely decorated for the holidays. They have a complimentary water, along with a coffee/tea/hot chocolate machine to include a soda/snack vending machine. The price points for the services may be higher than your usual Vet bill, however you need to understand that this is a 24 hour ER service. It could be a little pricey, but my question is how important is your furry family member valued by you and your family in your home. Overall, I was very satisfied with the care provided and would highly recommend Eclipse ER Vet Hospital to others. The compassionate and professional service I experienced is a credit to the hospital and its entire staff.

Feeling so fortunate that when my cat Pouncey became acutely ill with increased urinary symptoms…read morewhile in town visiting my parents, Eclipse Emergency Care was right down the street. Despite being in the medical field myself, I felt in over my head with a feline emergency. Thankfully, I was met with care and compassion every step of the way starting with the initial triage, and Pouncey was rushed back for immediate evaluation after I described his symptoms. Special thanks to Dr. Kuck, who was extremely thorough and despite already making the initial diagnosis of FLUTD, performed additional workup as Pouncey's bloodwork looked suspicious. She ultimately also diagnosed him with a left kidney mass. Although this was devastating news, she performed the necessary workup and helped me transition seamlessly to his local vet back in California, even calling several days later to follow up and make sure his records got sent over. Pouncey is thankfully on the mend, and is scheduled to see a local surgeon for his tumor - all of this would have been impossible without the expert and timely care from Eclipse!