I went to this dentist years ago when there was a male dentist and had a bad experience so I…read morestopped going. I slacked on my dental care and needed to get back in a regular routine and saw that dentist was no longer there, so I thought I would try it again. Every single person I have interacted with from the front desk staff, to the hygienist, to the checkout folks and Dr. A have all been super kind and so easy to deal with. I have a very strong dislike of the dentist in general and they make it very easy to get things done without worry and with a lot less pain than I have had in the past. Kudos to the whole staff.

I wanted to give Maddison, the hygienist at East Texas Dental in Tyler Texas a five-star rating!…read moreShe did the xrays, she is one of the most genuine persons I've ever met. Very sweet, in the short time I was with her, it was apparent she truly cares about people, client or not. (God takes care of his people) God bless!!

Horrible experience here. I will say, the dentist himself (Dr. Luke) is very nice and polite, no…read moreproblems with him at all. Unfortunately the office staff is another story entirely. I have an unused $250 credit on my account and I have been trying for the last 3 days to get someone to call me back to get this credited back and they will not. Each time they've said someone will call me back and they haven't. Im starting to think that one of the office staff has stolen it. If I dont hear from someone soon I will be calling the police to report a theft. It is pretty bad that it has to get to this point with them, but that should tell you all you need to know about this place. Hopefully Dr. Luke can find another office to work at because this place is atrocious. My recommendation is to stay as far away from this place as possible.

The front desk staff was rude, hygienist was rough! Not to mention they didn't give me a toothbrush…read moreor toothpaste which most dental offices do! Maybe they are struggling and can't afford it! I don't trust them! I won't be back. Very disappointing! Once the dentist came in the hygienist left abruptly. Very weird business! Needs work on the way the treat patients! They won't answer the phone! Only positive was the dentist was nice!

I cannot say enough good things about Dr. Ritchie and his staff! If you are looking for a pediatric…read moredentist this is the only place to go! You can tell he genuinely cares about his patients and makes them feel right at home. Everyone we came in contact with, from the front desk staff, to the dental assistants were professional and helpful! I would definitely recommend this office to anyone I know.

Hands down the best dentist I've ever met! He is so good with kids and his staff is always just as…read morekind as he is. My daughter 2yrs old is scared of everyone and everything this was her first visit and she didn't even cry. They made her feel so welcomed and safe and they always made sure to talk to her and acknowledge her. My older two have also seen Dr Ritchie when they were younger and they always enjoyed going to the dentist without feeling scared.

I have two adult sons with mental retardation, and Dr Boozer was recommended as a good dentist that…read moredoes sedation. HE IS A GREAT DENTIST! Has fantastic bedside manner and my guys really liked him. However, their first visit was really rushed. It is impossible to clean, examine or do bite wing X-rays in my sons without sedation. However sedation was not scheduled at this time. So the hygienists tried to clean as best they could and Dr Boozer looked in their mouth briefly and said he didn't see anything bad. Well then they were basically escorting us out and I asked "what about a panoram?" The tech answered "you can't see cavities with a pano." To which I replied "it's better than nothing!" So they did a pano and Dr Boozer came in to look at it and said "uh oh... that's bad." My son had a HUGE abscess in his gum above a molar. We were scheduled for sedation treatment and left. Had I not asked for the pano, my son could have had some serious medical issues from the abscess and infection. He had not complained about pain, as he's practically immune to pain due to his disability. The sedation procedure was at an outpatient facility and we waited for two hours before they took us back, no food or water of course. Then another hour on the gurney before they took him back. His anxiety level was MAXED OUT! So I decided to look for a different dentist. I made my other sons appointment at Smith Dental and everything was thorough, not rushed, and all in office. The anesthesiologists came TO the office and all was finished very quickly. Very little anxiety and thorough checkup and cleaning under sedation. Now I'm not saying Boozer is bad place.... but they need to stop rushing through it, consult more with the patients parent or guardian during or after exams, and maybe SUGGEST a pano rather than arguing with a guardian about it! That pano could save a life.

After having heard so many good things & having met Dr. Boozer when he visited the elementary…read moreschool where I taught years ago, I was happy to pay the extra money to take my three-year-old for her very first dental visit at his office. Unfortunately, the visit was not at all what I had hoped. The girl who called us back did not even speak to my three-year-old (who admittedly was hesitant) when she greeted us, and acted annoyed/lost when she did not immediately hop on the scale for her. This first contact would have been the time for her to engage her/offer a little prize or encouragement, etc. but instead she just seemed unsure of how to approach her. When she asked her to sit in the seat (which is a bit intimidating with all of the equipment and bright lights) she basically just pointed at it and told her to get in, rather than making it a game, explaining the equipment, or doing any number of other things that would have put a three-year-old's mind at ease. My LO was a bit resistant, but did not scream, throw a tantrum, or anything of the sort. Yet, the worker seemed completely lost as to how to deal with her. The actual dentist (not Dr. Boozer) was nicer (at least smiled & tried to convince her) but other than offering a new toothbrush, did not seem to have any other techniques for encouraging three-year-olds either. I had been told that Dr. Boozer's office had a lot of techniques for putting children at ease, but aside from the small television on the ceiling and some games in the waiting area, I did not observe anything that really helped the visit to go smoothly. As an elementary school teacher, I know the importance of engaging children, being friendly with them, and using fun/games/rewards to encourage them to do new or scary things. I thought that this office understood these things as well, but I was very much mistaken. Of course, dealing with a three-year-old is always a huge challenge, but I definitely think they could have done more to make it go smoothly. Update: I have added one star because I called the office manager, and she was very apologetic and seemed to genuinely care. Hoping I just caught them on a bad day, & maybe they will come up with some sort of a "game plan" for giving a little extra TLC on first time visits so that others have a better experience.

Very sweet dental assistants and doctors there! The girls are always so good with my son and helps…read moremake him feel Super Comfortable during it all. Really appreciate that!!

We have only been in for one exam so far, and awaiting a dental procedure with Dr Miller very soon…read more So far we liked the facility, the front desk staff and assistants we met were all very sweet. Dr Miller also was kind, knowledgeable and seemed to care about my daughter as his patient. So far so good.

One final thought. . …read more I continue to sit here with tooth pain. Even the Air Force dentists take better care of their own than KayCare. Here's the story. I showed up to a 3 p.m. appointment at about 2:45 p.m. for several procedures. The receptionist said I was an hour late. I said that I was not late; I was early. She said that their system showed my appointment to be at 2 p.m. I showed her the appointment card given me by them on my last visit that showed 3 p.m. She continued to insist that I was late. She told the dentist I was late. I continued to inform th dentist that I was not late and that my appointment card showed 3 p.m. The dentist continued to say I was late and that they would not be able to fully take care of me that day since, as she asserted, I was late. Most businesses who make such errors strive to make things right for the patient or customer. Not her. She continued to say that since I was late, she could not get all the necessary procedures done. It's as if she was not hearing my concern and really didn't care. I live more than an hour from their offices and had to sacrifice other important tasks to get to KayCare on time only to be told I was late when I WAS NOT LATE!! KayCare is the closest dentist that takes my dental insurance. I do not recommend any business who does not put the customer, let alone patient, first and foremost. In this case, I think the dentist puts other aspects of her business ahead of her patients. This is unacceptable.

Okay...SO...Had my first visit here recently and it was a great experience. The Dentist was so kind…read moreand gentle and pulled my tooth quickly with no discomfort. The dental hygienist was also so friendly and sweet and I enjoyed chatting with her. Literally the ONLY complaint I have is that the two girls at the front desk were NOT friendly in the slightest and it was strange given the rest of my experience. They nary cracked a smile. They also called my prescription into the wrong pharmacy even though I got back out of my car and went BACK inside to DOUBLE CHECK they had the right pharmacy. They blandly replied that they "did" (with glazed eyes)...but NOPE! I almost missed getting my pain relief prescription for the pulled tooth, because, by the time I figured out where it was at (completely across town from the one I gave them) the pharmacy was literally pulling their blinds down as I drove up to close. So... DENTIST: AMAZING A+++ 100% will go back. Receptionists: BLAHHHHH! Get someone who knows how to be friendly and MAYBE even smile once or twice so as to put people at ease since no one LIKES going to the dentist and you're the first thing we see.

Dr Perez is a great Dentist, he explains everything that he plans on doing. His staff is very nice…read moreand care about you and your concerns.

Bad, bad, bad all bad company. Dr. perez told me that daughter was denied without even looking at…read moreinsurance didn't pay attention. Just sent me home.

I recently visited Dr. Chip Swinney for an oral appliance for snoring. I was very pleased at how…read morecaring he was and how well he explained the procedure. He took a lot of time with me and is very pleasant and personable. You don't often find doctors like this today. I highly recommend Dr. "Chip".

I was brought to the Swinney by my decade-long earlier dentist who was retiring and sold his…read morebusiness and patients to the Swinney. The following was the incidence pissed me off. a few years ago, I was left waiting on a dental bed for more than an hour on a Friday afternoon until I went out and found out that I was forgotten. I was then asked to schedule another appointment. But I insisted to do what I was scheduled for on the same to avoid another trip. After that experience, I found a much better dentist and much closer to my house, Hollytree Dental. I've been happy with Dr. Paul ever after. After reviewing some earlier reviews, they reminded me other issues: 1. The dentist is bottom-line driven instead of care-driven. at the end of each year, they would repeatedly spam you with emails and texts to ask you visit them and exhaust your insurance to the maximum regardless of your real dental needs. 2. Once you schedule an appointment with them, 2 weeks before the appointment, they would spam you with emails/texts repeatedly and annoyingly reminding your appointment. I told the front desk please just remind me once a week ahead. She agreed but was still doing the same. So the only choice I had was to leave for good!

I recently had a molar extracted by Dr. Brian Stone, and the care I received was exceptional…read more Because of the condition of the tooth, I had some real concerns going in -- but from the moment I arrived, every single staff member made me feel welcome, cared for, and completely at ease. Their kindness felt genuine, and they were clearly focused on my comfort. Dr. Stone was outstanding. He talked me through each step as it happened, calmly and clearly, which made the entire process so much easier. That simple guidance helped me stay relaxed and confident throughout the procedure. I'm truly grateful for the compassion, professionalism, and warmth shown by Dr. Stone and his entire team. Surgical Arts is a place where you feel cared for the moment you walk in.

We brought our autistic son there for treatment. They told us they had experience and could handle…read morethe challenges. We have used them before with him. They are now saying that we need to find new care due to our son being aggressive and untreatable. They accused him of assaulting staff!! He did not hurt anyone. He yelled and he wanted to get away due to being scared and overstimulated. We were very clear of his challenges. They had assured us multiple times they had experienced autism before and would be fine. They have no right to say they are experienced with autism if they do not understand that all are not the same. Don't worry about us we will find better equipped staff to treat him but believe me I will make sure everyone knows how wrong you were. You don't deserve my business or respect