We brought our autistic son there for treatment. They told us they had experience and could handle the challenges. We have used them before with him. They are now saying that we need to find new care due to our son being aggressive and untreatable. They accused him of assaulting staff!! He did not hurt anyone. He yelled and he wanted to get away due to being scared and overstimulated. We were very clear of his challenges. They had assured us multiple times they had experienced autism before and would be fine. They have no right to say they are experienced with autism if they do not understand that all are not the same. Don't worry about us we will find better equipped staff to treat him but believe me I will make sure everyone knows how wrong you were. You don't deserve my business or respect read more

The work provided was great! The billing is NOT. Not only did they require full payment upfront but they also filed with United Healthcare and received payment. I did inquire and I'm getting a lot of run around on the reason why. They claim out of network but are indeed under contract. If not in network, why file after receiving full payment? Watch your billing folks. read more

Southern Surgical Arts - Oral Surgeons Near Me - Tyler, Texas

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Dr. Charles Stone and all of the staff were extremely professional, friendly and made the experience as pleasant as possible. I'm a 59 year old patient that needed wisdom teeth extractions. Dr. Stone and all the staff were very thorough during my consultation and provided all information I needed prior to surgery. The surgery went very smooth and I had very little discomfort afterward. In fact, I did not even use the prescribed pain medication, only ibuprofen, after surgery. I received a phone call the following day to check on me which was greatly appreciated. read more

I am cash pay so when I found out that my wisdom teeth needed pulled by an oral surgeon I called to just get a general ballpark number of how much I would be looking at. I was told that all they could tell me is that I would have to pay $230 to come in for a consult and then they would give me a ballpark estimate after that ...As if I'm gonna pay that much money not having a clue what I'm looking at as far as price ranges! I Called another oral surgeon office and was told they wouldn't know for sure how much it would be exactly until after a consultation (which is totally understandable) but gave me ballpark prices of different procedures with no hesitation. So guess who is getting my money!? NOT Southern surgical arts! If they want to charge people that much just to get a ballpark number my guess is they are price gouging and if you can't afford their prices at least they suckered you out of the $230 consult even if you won't be able to afford the work there. I recommend that people avoid them until they change their policy. I appreciate and want to support businesses that are honest and transparent. And that is NOT the character that is displayed by Southern surgical arts! read more

I had a horrible experience here and so did my family members the doctor was very unprofessional and not helpful after the procedure

Absolutely the best experience. My teen had their wisdom teeth removed and it went seamlessly. The surgeon removed her teeth with precision and care so that recovery was less painful and healing time was minimized. Yes, it was expensive because the cost was OOP but I have zero regrets. read more

I am a patient of Dr. Brian Stone and had an appointment to have my wisdom teeth removed yesterday (12/31/2020, 8:30am). When I first went to the clinic, I was pleasantly surprised by the safety precautions taken by the staff--everyone had masks on, hand sanitizer was easily accessible, and chairs were even disinfected. It felt amazing to see that the staff seemed to genuinely care about the health of their patients. However, when I was ready for my wisdom teeth removal--after having an IV drip, fingerOX, and electrodes attached--Dr. Brian Stone walked into the room and talked to me *without* a mask on. I asked him twice to wear his mask, only to receive a scoff and a response akin to, "I'll do it later." Soon after, I passed out from the IV drip. This was not a careless mistake--it was an act of intentional negligence. When I had previously gone for a consultation, Dr. Brian Stone chose not to wear his mask for *the whole consultation*. I find this disrespectful not only to patients, but also to the staff at SSA who work so diligently to keep us safe. In retrospect, perhaps I shouldn't have followed-up after the display of blatant disregard I saw during my consultation. It is for this reason that I am leaving this review, so that other potential patients will know what they're getting into. At the same time, I don't wish to hurt others (Dr. Charles Stone, Dr. Barker, and the staff) because of the negligence of one person. I ask that if SSA genuinely cares about the safety of their patients, staff, and community that it ensure that *all* of their personnel commit to keeping *all* their patients safe. read more

Dr. Stone and staff were absolutely the best. They took care of all 3 of my children with kindness and support, like one would with their own family. I would recommend them to everyone who needs wisdom teeth removed. read more

I came in for a dental implant and the service was absolutely horrible. My insurance on their computer claimed to be inactive and we had to call the insurance ourselves and they said I was very much active and the lady helping us attitude was completely uncalled for. They called us liars and were completely rude. We called multiple times to set up my appointment and no one ever told me my insurance was inactive, and they made the appointment anyways.Would not recommend this place to anyone. And not to mention we drove 2 hours to be able to go to this place. read more

I was dreading having an implant and Dr Stone was just awesome! The entire staff was very nice and explained what to expect after the procedure. They made sure to let me know they were available at any time if I had any questions or concerns. If you have to have any dental work/oral surgery I highly recommend them! read more

My wisdom tooth extraction went smoothly! Dr. Barker was very friendly and did a great job of explaining the procedure before the surgery. All of the staff were very sweet and helpful. I would highly recommend them! read more

I went to Dr Stone to begin my implant. He and the blonde girl who put me to sleep are super sweet , conversational and personable. They really make you feel at home and I'm sure that's an ART considering they're putting you under! I wish Dr Stone could be my regular dentist. I did wake up during the procedure; I had been given Propofol and Versed so I was surprised when that happened. There was no pain whatsoever. Dr Stone told one of the girls, "Versed !" and next thing I knew I was back to sleep. I was not awake but a couple seconds. I told him about this so he said, " did you hear us when your tooth flew across the room and behind the filing cabinet?" and I said "no" so he said , "then you didn't wake up." I did miss that particular experience and I'm sure a lot more. It is probably not relevant but after you leave the waiting room the rest of the interior of the building is , to me, ominous and scary . I highly recommend Dr Stone and all the kind employees at Southern Surgical Arts. read more

How disappointing. I had my surgery for my wisdom teeth scheduled on my vacation time, which I desperately need to get my wisdom teeth taken out since it's causing a lot of problems, but they just had to cancel my appointment at the last second so I took my vacation for nothing since that was the only reason I had requested it off. Since then they haven't been eager to help schedule something or work with my work schedule of course. I guess I'll have to do business somewhere else. read more