I have had many dentists, from Navy Doctors to Caring, Experienced Old-School Doctors to…read moreCutting-edge Tech-centered Doctors. I have never had a better Dentist than Doctor Onime. Her office staff is friendly, her techs are top-notch, and she knows her craft. You cannot go wrong giving her the opportunity to please you and make your dental experience comfortable.

One final thought. . …read more I continue to sit here with tooth pain. Even the Air Force dentists take better care of their own than KayCare. Here's the story. I showed up to a 3 p.m. appointment at about 2:45 p.m. for several procedures. The receptionist said I was an hour late. I said that I was not late; I was early. She said that their system showed my appointment to be at 2 p.m. I showed her the appointment card given me by them on my last visit that showed 3 p.m. She continued to insist that I was late. She told the dentist I was late. I continued to inform th dentist that I was not late and that my appointment card showed 3 p.m. The dentist continued to say I was late and that they would not be able to fully take care of me that day since, as she asserted, I was late. Most businesses who make such errors strive to make things right for the patient or customer. Not her. She continued to say that since I was late, she could not get all the necessary procedures done. It's as if she was not hearing my concern and really didn't care. I live more than an hour from their offices and had to sacrifice other important tasks to get to KayCare on time only to be told I was late when I WAS NOT LATE!! KayCare is the closest dentist that takes my dental insurance. I do not recommend any business who does not put the customer, let alone patient, first and foremost. In this case, I think the dentist puts other aspects of her business ahead of her patients. This is unacceptable.

I cannot say enough good things about Dr. Ritchie and his staff! If you are looking for a pediatric…read moredentist this is the only place to go! You can tell he genuinely cares about his patients and makes them feel right at home. Everyone we came in contact with, from the front desk staff, to the dental assistants were professional and helpful! I would definitely recommend this office to anyone I know.

Hands down the best dentist I've ever met! He is so good with kids and his staff is always just as…read morekind as he is. My daughter 2yrs old is scared of everyone and everything this was her first visit and she didn't even cry. They made her feel so welcomed and safe and they always made sure to talk to her and acknowledge her. My older two have also seen Dr Ritchie when they were younger and they always enjoyed going to the dentist without feeling scared.

I've been bringing my kids to this dental office for over 8 years, and sadly the quality of…read moreservice--especially from the front office staff--has gone way downhill over the past year. I'm constantly being quoted different prices for the same scheduled services. I've had to call my **insurance myself** just to get accurate estimates. Even after paying in full at the time of the visit, they've tried to tell me I still owe more money. It's confusing, frustrating, and completely unprofessional. Appointments are another issue. I've watched them take patients with later appointments ahead of others who've been waiting. It feels chaotic and disorganized. To top it off, I called the **office manager** last week to get clarification on a charge--never got a call back. For a family that's been loyal to this practice for nearly a decade, this level of customer service is incredibly disappointing. I'm sad to say we'll be looking for a new dentist.

Back with 3 grands ages 9,12,13. Wonderful staffMinimal wait. Extremely efficient. Dr Boren very…read moreinformative and great with kidsWill continue coming back! Masks required

Great care, everyone who works here is very nice! I had to wait for a while which is why I'm giving…read moreonly 4 stars, but the service itself was great!

Had a 4:00pm appointment and guess everyone else here did as well. Terrible how they schedule…read moreappointments stacked on top of each other. I will check into other dental places.

Very sweet dental assistants and doctors there! The girls are always so good with my son and helps…read moremake him feel Super Comfortable during it all. Really appreciate that!!

We have only been in for one exam so far, and awaiting a dental procedure with Dr Miller very soon…read more So far we liked the facility, the front desk staff and assistants we met were all very sweet. Dr Miller also was kind, knowledgeable and seemed to care about my daughter as his patient. So far so good.

Dr Perez is a great Dentist, he explains everything that he plans on doing. His staff is very nice…read moreand care about you and your concerns.

Bad, bad, bad all bad company. Dr. perez told me that daughter was denied without even looking at…read moreinsurance didn't pay attention. Just sent me home.

Just wasted my morning here. Came in as a new patient for a cleaning, so we had to do all the…read morex-rays and whatnot. Pretty typical. What's NOT typical is being told at the END of your appointment, when you've waited 15+ minutes for the doctor, that they don't do cleanings on initial appointments and you have to come back next week. Wtf then why did I schedule an appointment for a cleaning, you guys made me fill out paperwork for it (twice, by the way), and you confirmed it with me, twice? And no one mentions that the cleaning won't actually happen? It's fine if you want to run your practice different than every other practice in the country, but at least freaking discuss your process with your new patients. On top of all of this, the doctor was incredibly rude, when I mentioned I might be interested in whitening she just went ahead and added it to my treatment plan with zero discussion or information given to me. Then when I was telling them off for wasting my time and LYING to me, she literally turned around and left the room. Unfucking real. Cannot believe this woman made it far enough in life to have her own practice. RUN AWAY. Back to square one for me to find a competent, honest dentist. And my teeth are still dirty.

HORRIBLE!!!!!! RUN!!! Dr Nash (using Dr loosely) is horrible and rude! I wish I could give her a…read morenegative score! The absolute worst dentist! I have no clue how she is able to practice!!! She is all over the office staff trying to micromanage when she needs to be going back to dental school! I hate I ever called this office! Please read other reviews on her .

We brought our autistic son there for treatment. They told us they had experience and could handle…read morethe challenges. We have used them before with him. They are now saying that we need to find new care due to our son being aggressive and untreatable. They accused him of assaulting staff!! He did not hurt anyone. He yelled and he wanted to get away due to being scared and overstimulated. We were very clear of his challenges. They had assured us multiple times they had experienced autism before and would be fine. They have no right to say they are experienced with autism if they do not understand that all are not the same. Don't worry about us we will find better equipped staff to treat him but believe me I will make sure everyone knows how wrong you were. You don't deserve my business or respect

The work provided was great! The billing is NOT. Not only did they require full payment upfront but…read morethey also filed with United Healthcare and received payment. I did inquire and I'm getting a lot of run around on the reason why. They claim out of network but are indeed under contract. If not in network, why file after receiving full payment? Watch your billing folks.