What was to be a great experience buying a new custom home has been the worse. We signed a contract in October for Dec 7th closing. Their real estate person promises everything but no delivery. The builder is arrogant and condescending person. We should have walked but had no other options as our other home sold. They missed the closing by a month. We finally gave in and allowed the closing to happen with outstanding items to be done in two weeks. They allowed us to move in before the close date as we had to vacate our home which kept us with them. Problems: this is a small fraction. Water heater failed, heat pump failed, insulation was skipped in many areas, wrong stove was installed for natural gas instead of propane almost causing a major accident, the entire floor had to treated for grout haze, electrical issue, repairs on ceiling numerous times which is still not fixed, new refrigerator was mfg 5 years ago, kick plates missing, main drain on one side of the house was clogged with construction materials with a video we provided which caused waste to back up in the house No resolution from builder other than a text message lecturing us. This is a partial list only. They still owe us a block wall and grading several weeks past due. They have started the wall but through our own private investigation and second opinion we find out the builder has instructed the wall company to skip using the wire mesh for stability every three blocks to save money. He actually cancelled the order. We paid for this in the contract price. None of this is over the top. If anything it does not even come close to the issues and anxiety it caused. This can all be confirmed by family, friends, colleagues and our realtor. DO NOT use this company. read more