Great doc. Really took the time to listen to all my symptoms. Felt better soon after he diagnosed…read moreme and put me on specific antibiotics. Will go back next time my sinuses act up.

Jessica Keen was great in finding a thyroid tumor but the next step was strange. I was scheduled…read morethen to meet with the doctor who I assumed would be able to do the surgery. But was not told until after I was already checked in, by the doctor himself, that he no longer does thyroid surgery. Nor does any one else in the practice. So instead of telling me to go to a doctor who could help me earlier soonest, I have now wasted weeks on what is potentially a cancer diagnosis (won't know until it comes out). I was also then given two names of people that could do the surgery, both of whom were either not taking new patients or could not see me for at least eight weeks. Please do not go to this practice if you are seeking assistance with your thyroid. This practice may be great for other things but it appears that it does not include working with the thyroid.

I have been a patient of Jessica Keel for several years. Every three months she and her staff clean…read moremy ears My appointments are always kept on time at 9:00 am. I have never had to wait, not even a minute past the appointed time. Each one of her staff does the actual cleaning . To a person they are friendly and very professional and do so with great care and sensitivity. I see this as a reflection of Jessica's superb management skills. When Jessica comes in to inspect the cleaning , she does so with great affability, patience, and an excellent communication manner. In addition to her expertise and professionalism, her human relations skills are without parallel. I always leave the office confident that I am in the best of hands with people who really care about my well-being. Her star rating is the highest possible rating. Jim McCloskey March 27, 2025

Dr. Farzad is an outsanding physician that is clearly passionate about helping people. His front…read moredesk team worked with me to find an appointment that fit my hectic schedule. My ear issue is now fixed and I feel great.

Dr. Farzad is an outstanding physician that cares about his patients, answers any and all…read morequestions, explains procedures and has a wonderful "bedside manner". I'm extremely pleased to have found him. All my ear problems have been resolved and if I need any additional help, he and his staff are there to help. Excellent!

I have been a patient of Dr. Jaffe for over 15 years and aside from a few appointments where I…read moredidn't get into an office due to emergency surgery or other issues, I have always been very satisfied with the care provided by him and his office. I used to get wax buildup over the winter as a kid, and when we opened the pool in the spring every year, I would inevitably get an immediate 50% or more hearing loss from the water and wax causing a plug in both ears. Since it was a gradual buildup over 9 months, I had already lost some hearing without even noticing it until that first swim. He flushed my ears and I couldn't believe how well I could hear again, like the flapping of a flys wings. When I suffered a concussion, I starting having balance problems. He knew just what medication to prescribe to minimize the condition and only tested my hearing if I noted a possible hearing loss, with an occasional baseline test for comparison. Never tried to "upsell" tests unless necessary. And a great conversationalist. We could talk for hours if there was time. He's retiring in 2024, and I will miss his friendly nature and expertise. Miss ya, doc- enjoy your retirement. You deserve it. I will continue using the practice with another doctor and I'm sure we'll develop a solid relationship as well.

Totally unpleasant experience. I will make it short...... I had a sensation of water in my ear for…read morea couple months. I never had to go to an ENT before so this was my first visit. I told Joel that "I had a sensation of water in my ear" He looked in it and said it looked clear to him. They then ran a few audio tests on my hearing and then he reviewed them. He said that it looked like i was losing my hearing in one of my ears. "What about the water sensation, what can that be" i asked? This is where he beomes an as*hole. He says, " I hear that all of the time, your losing your hearing and theres nothing you can do about it" Word for word that is what he said, i wish i recorded it. Fuuck you and fuuck your office you douchbags. And what about the privacy letter i signed, why am i getting advertisments a week after my vist to you.

I have no idea if dr. Marc Stiefer is still there but he was few years ago and in half an hour of…read morehard work on my ears he restored my hearing from about 5% to 100%! One of the best doctors I know!

Dr. Lebovitz listened to what I thought, explained what he thought, we agreed. He then performed…read morethe procedure perfectly and kept me informed throughout.

Dr. Lebovitz was an absolute pleasure to deal with. My daughter has complained to two other…read moredoctors about her adenoids and they basically dismissed her. When she went to see Dr. Lebovitz, he used a scope and immediately saw that there was no doubt she had to have her adenoids removed. Her air passageway was almost completely obstructed. Sometimes it takes a third opinion to get the results and thanks to Dr. Lebovitz, she can now breathe!

Dr. Mallen was personable and to the point. He asked pertinent questions and listened to my…read moreanswers. After testing he advised of hearing loss in my right at lower frequencies most likely due to a virus I was unaware I had about six months ago. He went through other possible causes and logically ruled them out. He could run more tests, but in his experience they were unnecessary as he was 99% certain of his diagnosis given lack of other symptoms and my age. Bottom line choices were two; do nothing and see him in a year, or check out what a small hearing device might do to improve the situation. Made sense. I took an appointment to explore that option in a few weeks in the same office with Bucks Mercer Hearing Centers. No charge for the introduction to the variety of technology available today. Everyone in the office was pleasant from front desk, to audiologist, to Dr. Mallen, to last stop for next appointments. The facility looked a bit worn after 30+ years of use, but my professional office looks no better. 5 Well Heard Stars

the staff and the doctor and the audiologist were all very nice. I did not wait long to be seenread more

Dr. Kay may well be highly qualified but how his office operates made me look out for another…read morespecialist. At both locations, be prepared to wait a long time without explanation or apology (unless you ask repeatedly) and listen to front staff discussing confidential matters. Despite these misgivings, I went for a follow-up appointment - which didn't happen because there was an issue with my name in the software they use. All through the repeated text/email updates and the portal pre-registration, my name was correct. Why this glitch, god only knows. My choice was to wait until they could figure it out, or reschedule. While having listened to the front staff discuss the issue loudly and at length (without realizing they were talking about me, as if I was not sitting there RIGHT in front of them) without telling me why I still wasn't being seen, I decided I had no more patience. Oh and when a doctor tells you he's looking forward to confirming a rare case of *** in you (for his own development?) after just having told you it could potentially be a tumor - and you put him straight by saying "well, I hope it doesn't get confirmed!" - his bedside manner needs work.

Excellent experience. Punctual, staff was wonderful. Dr. Kay explained everything in a way i could…read moreunderstand. Audiologist was terrific. Highly recommend.

Office staff (Sharon) is a very nice woman. She emails you patient forms ahead of visit to fill…read moreout and send back 2 days before appt. Very helpful. Dr. Schneiderman is a very nice man. He listens to your problem and asks you alot of questions. He is very thorough and has a good sense of humor as well. Down to earth. Recommend going to this office for adults and children. This was my first time here and when I have an ear problem again, I will surely go back.

ONE OF THE BEST! front staff was very understanding of my…read moreemergency, scheduled me the earliest appointment. office was very well kept with no wait time. Dr. Schneiderman was very professional, understanding and patient. He cured me & I could hear again ! Couldn't thank him enough for all the time he spent