Exceptional customer service. Visiting from Scotland and forgot my medication. The staff sorted it…read moreout for me and even stayed later to sort my prescription.

a small shop that does reasonably well considering that there is a boot chemist a few doors up…read more there are always plenty of staff here and often they outnumber the customers. the waiting time for prescriptions is good and they have a small confidential room that you can use to talk to the pharmacist or sales assistane. they offer a prescription collection service from local doctors surgerys. one big problem is that the door is heavy and hard to keepopen if you are trying to push a pushchair in and the aisles are narrow so my daughter finds it easy to grab things off the shelf.

From where I'm originally from, in Cambridge, I struggle to think of a single chemist or pharmacist…read morein the city that isn't part of one of the several big pharmaceutical chains (Lloyds etc.). That's one of the major reasons that places such as Knights Pharmacy grab my attention, if for just their signage standing out from one of the three or four homogenous logos that I've grown used to seeing on almost every row of shops. The pharmacy does prescriptions and off the shelf medicines, as well as having an advice counter, a rare commodity in a location this size. The various medical products available to buy are wide ranging and competitively priced, and the staff are friendly, creating a real 'local shop serving the local community' feel about the place (it even smells like a traditional, independent pharmacy, if you follow me). It's also worth noting that it stays open an extra hour on Wednesdays, until 6pm. A great little business.

This was a nice little pharmacy. I just popped in to get some shampoo: it seems to be particularly…read morewell-stocked in the general toiletries department, so that was convenient. They also have a bargains bin, which always pleases me. The lady behind the counter was extremely polite. They also kindly let me off a charge on my debit card: anything under £5 was supposed to incur a charge: my shampoo and eyeliner came to £4.98, so they waived the charge, which was nice. I wasn't in there to pick up any medication, but I was pleased to see that stuck to the till desk they had reminder questions for the staff in terms of prescriptions e.g. "Who is collecting? Are they on any other medication?" and all the other important questions that chemists are supposed to ask. And, frankly, often don't. But here, they obviously do, so good for them. It's a neat, well-stocked pharmacy also.

It's not often I shop in Superdrug, although when I do this branch on New Street is my absolute…read morefavourite because of the range of goods and also the size and cleanliness of the store. They sell all the items that Superdrug are known for an at very competitive prices, even compared to other Superdrug stores. This branch is laid out very well and it's really nice to have a browse, the shop is bright and airy and everything is spotlessly clean. I love the range of body care products available in Superdrug and often stock up on their bits and pieces when they have things I want on special offer. Their gift sets in particular are excellent value, I bought a Lacoste Touch of Pink set a few days ago for my sisters Christmas present and this cost me £17.99 - a fiver cheaper than the nearby Boots store! This branch doesn't tend to have BOGOF offers, but rather they will choose a range of products and set the prices so that you are paying full price if you just buy the one but can mix and match them with other products in the range and then pay a discounted price for the two. The Aussie haircare range is currently on this offer with most products costing around £3.50, or you can choose two for £5.99. I like the fact that this branch is set out logically as I get so annoyed with other Superdrug stores because their products are all mixed up and it doesn't make sense to have shampoo mixed in with bubble baths to me! They have a good range of pretty much everything, the only thing I find this particular branch lacking in is the nail products as although they sell nail polish they don't stock many treatments or nail polish removers. I like their selection of hair care products as whether I am in there for shampoo or styling gel, they have a fantastic selection and are very reasonably priced. Don't forget to have a look at the shelf towards the back of the shop as this is where they display their 'reduced' items, some of the products here are fantastically cheap with one item I bought yesterday being a Maybelline foundation which usually costs £10 which had been reduced to just £2.49! Bargain! The staff in here are really nice and seem to know what they are talking about whenever I have had to query something. If I can't find a particular item I'm looking for then any member of staff will help and they never make out that it's any trouble for them, physically guiding me to the correct area for whatever it is I'm looking for.

I am a big fan of superdrug stores as I can always pick up a bargain at them and this store is…read morelarger than my local branch. I was in here just before Christmas looking for a Rimmel lip gloss in a particular shade and asked one of the members of staff if they had any in the drawers underneath. They had a look and found a tester bottle but said I could buy it if I wanted as it had not being used. As soon as I looked at it I could see that about half the tube had gone! I told this to the staff member and they just said they did not notice! Other than that I would have given it 5 stars

The only Superdrug Store I feel completely comfortable in is the branch in The Grosvenor Shopping…read moreCentre in Northfield, I'm not sure why this is but there's something nice about this store and browsing the shelves is a pleasure. The layout is excellent in here with everything exactly where I expect it to be, a lot of Superdrugs are laid out in a very higgledy piggledy manner I find but this one is the exception to the rule. The aisles are perfectly straight, none of those awful shelving racks that stick out at right angles to the rest making getting around the shop an awkward nightmare! This branch is a decent size and stocks all the big brand names as well as Superdrug branded items. Of course, the emphasis in here is on health and beauty products and the range is fantastic. From shampoo to hair colourants, shower gel to bubble bath and Paracetamol to Deep Heat - everything you could want is available here and at much cheaper prices than its main rival, Boots. The make up selection isn't brilliant, but to be honest I don't use Superdrug for make up anyway so this doesn't bother me. I sometimes buy my daughters bits of make up and have found that although they stock the main brands, the choices of colours are not always the best on the High Street - perfect for a 12 year old just learning about make up though and always a pound or two cheaper than other shops. I love the sales this branch has quite regularly where things are reduced drastically to silly prices. A couple of weeks ago I popped in just to buy a bottle of pop and ended up spending nearly £40 because they'd reduced so many of my favourite products. Original Source bubble bath for 99p, Nivea hand cream for 49p, Nicky Clarke conditioner for 79p - amazing, and my best bargain was a light up mirror reduced from £20 to £4.99! I almost couldn't carry all the bags to the car! The staff in this branch are really lovely, most of them are older than I'd expect but this means they are patient and experienced when dealing with customers. I usually know what I want when I visit Superdrug so rarely have to ask for help, but when I have required assistance the staff are always polite and very helpful.