Exceptional customer service. Visiting from Scotland and forgot my medication. The staff sorted it…read moreout for me and even stayed later to sort my prescription.

a small shop that does reasonably well considering that there is a boot chemist a few doors up…read more there are always plenty of staff here and often they outnumber the customers. the waiting time for prescriptions is good and they have a small confidential room that you can use to talk to the pharmacist or sales assistane. they offer a prescription collection service from local doctors surgerys. one big problem is that the door is heavy and hard to keepopen if you are trying to push a pushchair in and the aisles are narrow so my daughter finds it easy to grab things off the shelf.

From where I'm originally from, in Cambridge, I struggle to think of a single chemist or pharmacist…read morein the city that isn't part of one of the several big pharmaceutical chains (Lloyds etc.). That's one of the major reasons that places such as Knights Pharmacy grab my attention, if for just their signage standing out from one of the three or four homogenous logos that I've grown used to seeing on almost every row of shops. The pharmacy does prescriptions and off the shelf medicines, as well as having an advice counter, a rare commodity in a location this size. The various medical products available to buy are wide ranging and competitively priced, and the staff are friendly, creating a real 'local shop serving the local community' feel about the place (it even smells like a traditional, independent pharmacy, if you follow me). It's also worth noting that it stays open an extra hour on Wednesdays, until 6pm. A great little business.

This is quite a small branch of Boots but I think it's great and have used this store for years. At…read morethis time of year especially I think it's a great place to shop as it's all festive and has a brilliant selection of Christmas gifts considering the small space inside. The counter is along the back wall of the shop and here you will also find the Pharmacy. Behind the counter are all the medicines which cannot be bought straight off the shelf. All staff in here are qualified to give advice on different medications and I've always found their recommendations to be honest and accurate, I've never felt like I was being steered towards the most expensive option and most will advise that the Boots own brand painkillers are as effective as the bigger brands which cost up to three times more. The shop is laid out in a straightforward manner and it's incredibly easy to find everything you're looking for, products are consistently grouped together and the shelf edge labels let you know that you're in the correct place and also advise of any special offers relating to the items you are planning to purchase. Their selection of bathroom items are fantastic, all the top name shower gels and bubble baths are available as well as the excellent Boots ranges. I usually buy a lot of my shower gels from here as I am not particularly loyal to any one brand and the special offers (including lots of BOGOF's usually) makes this a cheap way of purchasing brands that I would usually find too expensive. This branch also sells a limited range of make-up which is well priced, because of lack of space they tend to stock only the most popular brands and shades so I cannot always find anything I want but then I am a bit fussy when it comes to make-up so prefer to visit one of the larger Boots stores. Their Christmas gifts are currently on a 3 for 2 offer which can drastically cut your present shopping bill - just yesterday I went in and bought half a dozen gifts including a Baileys gift set, individual tea pot and tea cup and set of In The Night Garden figures. The presents are all of the highest quality and Boots gifts are generally well received by my friends and family because there are some unusual items that I haven't seen before. This branch stocks an excellent selection of cosmetics bags and I usually buy a few of these as stocking fillers because they are attractive and very reasonably priced. The pharmacy is great, the pharmacist has been there for years and knows his customers well. I've heard him greet some of them by name, but is very personable even to people like myself who don't use the pharmacy very often. I have popped in with the kids occasionally for advice on small matters where I wouldn't want to bother the doctor and he is efficient and asks lots of questions before giving his opinion. Everything he's ever told me has proved to be correct and I find him, and all staff in this branch, to be reliable and well informed. The shop is well spaced so getting around in a wheelchair or with a pram poses no problem, there is plenty of space between the shelves so even the most boisterous toddler in the world (who happens to be my daughter!) won't be able to snatch stuff off the shelves as you're browsing - unlike a larger Boots I visit sometimes where I have to watch her like a hawk!

this is a small local chemist shop with most of the chemist / beauty and baby items that you would…read moreneed from a small store. the staff are helpful and knoweldgeable. it can tkae a while for your prescription to be made up and be careful as they often only have one pharmacist in so if you go in around lunchtime then you can be waiting for your prescription for an even longer time. they often have a small clearance basket so look out for some bargains. push operated doors help when you have a pushchair!

The only Superdrug Store I feel completely comfortable in is the branch in The Grosvenor Shopping…read moreCentre in Northfield, I'm not sure why this is but there's something nice about this store and browsing the shelves is a pleasure. The layout is excellent in here with everything exactly where I expect it to be, a lot of Superdrugs are laid out in a very higgledy piggledy manner I find but this one is the exception to the rule. The aisles are perfectly straight, none of those awful shelving racks that stick out at right angles to the rest making getting around the shop an awkward nightmare! This branch is a decent size and stocks all the big brand names as well as Superdrug branded items. Of course, the emphasis in here is on health and beauty products and the range is fantastic. From shampoo to hair colourants, shower gel to bubble bath and Paracetamol to Deep Heat - everything you could want is available here and at much cheaper prices than its main rival, Boots. The make up selection isn't brilliant, but to be honest I don't use Superdrug for make up anyway so this doesn't bother me. I sometimes buy my daughters bits of make up and have found that although they stock the main brands, the choices of colours are not always the best on the High Street - perfect for a 12 year old just learning about make up though and always a pound or two cheaper than other shops. I love the sales this branch has quite regularly where things are reduced drastically to silly prices. A couple of weeks ago I popped in just to buy a bottle of pop and ended up spending nearly £40 because they'd reduced so many of my favourite products. Original Source bubble bath for 99p, Nivea hand cream for 49p, Nicky Clarke conditioner for 79p - amazing, and my best bargain was a light up mirror reduced from £20 to £4.99! I almost couldn't carry all the bags to the car! The staff in this branch are really lovely, most of them are older than I'd expect but this means they are patient and experienced when dealing with customers. I usually know what I want when I visit Superdrug so rarely have to ask for help, but when I have required assistance the staff are always polite and very helpful.