Shout out to Angel he got me right I placed an online order ended up with the wrong size and he was…read moreable swap the shoes for right size to get me in and out in no time ... thank you big dawg ! Any body needs quick service ask for my boy Angel he get you right !!!

Attention ALL!!! Do not spend your money here the rudest people ever and racist people I ever…read moreencountered. Today me and my sister went here to get somethings was trying to use my husband military discount with him on FaceTime mind you. They denied me and then had the nerve to ask me about my conversation on the phone with my husband. We still leave in a racist word and it starts at WSS with the poor customer service and the lack of respect for people of color never getting my money. Keep your money Victorville WSS sucks and rude!!!!!

This location has raffles for no reason I have entered the past 5 raffles and haven't won a single…read moreraffle men's or grade school. The managers at this shoe palace need to be investigated because they rig the raffles every time. They backdoor every shoe release to their friends or resellers so they can get paid money on the side from them. It is very unfair to us regular consumers that want a pair for ourselves. None of the managers that work in this store should be working at any location ever.

Don't go here. They sell $200 shoes that already look partly damaged nd parts of them faded. Nd…read moretheir attitude towards it is like they expect yu to be okay with it

The service is good, but the selection could be bigger. Staff is always nice & friendly. Value?…read more I'd say average.

Friendly help me find my size. Suggested other colors available very clean environmentread more

Good prices and selection. They have a prize wheel where you can win a free pair of shoes.read more

I went in to this store while waiting for our pizzas to finish next door I let the lady know we…read morewere just looking. Both her and the man working followed me and my kids through out the store the whole time even tho we said we were just looking mind you we didn't even have bags on us for them to think we were gonna steal because of this I will never purchase here again! Which is upsetting because we do shop here but what an uncomfortable experience!! I even spoke out loud that they were following us and they STILL continued to. They then proceeded to laugh as we walked super unprofessional!! Workers need better customer service!! I will be trying to reach the manager about this also.

The service was excellent and had a very good selection of shoes with great value for your money!read more

Amazing service very helpful big shoe selection at good prices they have a bit of everything really…read morenice kind people

This is good store. Gah awl ma homes sum guh hoova clothin. Thih stoe ihs da shit foe pro clubs…read moreturkeys fb county bedavis. Hell yeah.prices resonable. 35$ for dickies not bad retail price . Da hoovuh clothin 10$ foe a shirt kinuh expen buht ihs still aight. Love you shark miss u neff.shirts fits just right to the touch. Not baggy howl ih lihk iht

Id like to say the store has alot of selection for all types of clothing specifically my type of…read moreclothing pro club Ts bago shorts early 2000s clothing and i love it its my go to store but i hate to be negative but as of recently ive been dealing with seizures and the loud music inside the store sometimes triggers them or gives me panic especially since theres so much clothing and people it starts to feel like its hard to get around thats my only issue with the store but other than that everyone working there have been really helpful the girls at the front are always willing to help and answer any questions

I went in with both my son's, they didn't have their shoe size, but Noel was so helpful and had…read moreamazing customer service and said they can order the shoes online and get them delivered to our address. I was amazed on how quick both Noel and Mia were on getting my purchase done!

Horrible customer service from the supervisor and the girl working didn't greet us as we walked in…read moreand was the ones in the store tried to short me on money and told her and she wanted too argue and roll her eyes also didn't receive any help had an attitude the whole time

We've been here 3 times now and not once did staff ever approach us or offer help. They're friendly…read moreat the register but that's as far as it goes. The last time we were here there was one staff member helping someone else but they seemed like friends, the conversation was extremely inappropriate and I had my children present. They have a lot of brands and selections in Men's shoes, but don't have most of the same brand or style on the women's side, it's very odd. The selection is not limited but it's geared to a specific style and we have a hard time finding shoes that the kids like. We come here out of convenience but I think we'll just take the extra time to go to the mall in the future.

Amazing service from Louie!!! Came in after placing an order for the second time . The first one I…read moreplaced for the other location (inside mall) got cancelled. I explained the situation about how I lost my points and was bothered that nothing was returned. Louie took care of me in store and made sure I left happy without having to even ask him to do it. Need more people like him in the customer service industry!!

2nd time I go within this last month and it's terrible ! I'm normally not one to leave reviews but…read moreI've had it with this store I go in all the time to buy my kids shoes for schools / bdays / Xmas etc !! And the manager is treating his staff like crap I had a young man help me from this location and he was super sweet he was really trying to do everything to help me with my order he started recommending solutions and the manager clearly was not liking it he would cut him off everytime he would try and help me and I even told the employee "either he don't like me or you" I couldn't even tell horrible customer service !!! This manager needs a different job because his customer service absolutely sucks !!! Ridiculous shout out to the young man trying to make the customer happy but shame on the manager he's Noo good ! I just did a return and purchased my shoe elsewhere !

I had the worst experience today I've always gone there even with their previous locations the…read moremanger was a mess it was so unorganized I went in today's for the gammas the girl manager before had told me they would open at 9am and it's first come first serve today there was a guy manager name Francisco and he just looked scared he kept having all his employees take care of everything meanwhile he was panicking it was ridiculous we also placed an in store pick up and mind you those shoes get paid for before the pick up he refused to give me my pair that was already paid for he couldn't even speak English fluently enough to communicate with me Shiekh do better with management!!!!

I went to Vans today looking for some new shoes but I wasn't sure want I wanted. Dominique was…read morethere and she offered to help, she showed me different styles and was super patient with me! She brought out like 5 different pairs por shoes because I couldn't decide and her energy didn't change at all. She was super sweet and very nice, I ended up getting two pairs thanks to her and I would definitely be coming back to get some cute socks! Which she offered too! Over all I had a great customer service experience and I was happy with the shoes Dominque suggested! I loved them

So this super sweet girl with glasses today! Bless her heart! I went in to exchange some boots and…read moreI bought them online so I'm expecting this to be hard... she says "we don't carry these in store but I can ship those back for you" my heart! I was like, yes please!! She gives me the credit on a gift card and the whole thing took less Than 10 min.. then she goes, "the boots are on sale online" so now I get them so cheaper! Yes! Thank you!!