This place was great. It was my first time in a boot superstore and the workers were so friendly and helpful. I didnt end up buying boots but my two friends did and the employees were very helpful to them. One pair wasnt in stock so they said to call back in a couple days since they were shipping it from another location. Unfortunately it didnt come in those two days so when we went back to the store and they said they would ship it back home to Hawaii for free. My friend did receive her boots in a couple of days after and she is in love with them. Great customer service. And a whole lot of selection. Will definitely be checking out other boot barns in the future. read more

If you're in to wearing boots or cowboy apparel, then this place is a five, if not, then don't bother coming here. Luckily, I've worn boots most of my life at one point or another or for certain occasions and so I really think this place is terrific. The boot selection is super and the prices are good. I also like the vests and shirts here too. read more

The staff is very helpful and friendly. I couldn't find the boots I wanted so one of the gentleman ordered it for me

Betty and all the other staff (didn't get their names), were beyond amazing! Had a hard time deciding which pair of boots to go with and she went out of her way to make sure I picked the perfect pair. Loved all the merchandise... I ended just going with both. A company that takes that much pride in their product as well as their service can take all my money lol. Will be back! read more

When we go in we always try to find Jon. He is absolutely the best! He spent so much time with my man since boots are new to him. He even taught me that I can fit in a kid size which was great for if I want a pair of boots to mess up! However be weary of him, he knows his stuff and somehow got our group to spend over a grand read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

I really like this place overall for their selection and quality of their products. I minus one star for the advice I was given for my Stetson. As a first time hat buyer, I did not feel I was advised on how to get the most out of it. I was given their mediocre cleaner and some sponges without being told things like to only brush in a counter-clockwise direction and the sponge is only needed to get hard stuff out of it. The more you use the brush, the more it ruins the felt. I was advised later at competitor store to use a horsehair brush and a better brand for cleaner. Despite all this I would still recommend this place. Just please make sure your sale associates educate your customers on good product care, especially when what they are buying is expensive. read more

So I was looking for some good polish and possibility new boots, coming from the East and growing up minutes away from cowboy country I knew where I needed to go. A real boot place Walked in met Andy, who helped with finding good treatment for my current boots and showed me all I needed to see for my size. I was signed up for their rewards and can I say the coupons are well worth signing up read more

Jill in the hat department was OUTSTANDING . we were there for a hat for my daughter's 21st birthday . Jill custom fit the hat for her oddball head lol and helped her pick out an extra band. read more

Very nice and open store. They really carry a lot of items and a large selection of boots. The employees are super helpful and very friendly!! They offer a rewards program that you text a code to and then they send you offers. So if you shop at Boot Barn frequently you may want to look into that. Although I am not a boot lover or a country person, my daughter is. She lives it here and I can find plenty of things to look at to occupy my time. The boots are not always cheap, but if you are looking for real boots you will know they aren't cheap anyway. Watch for sales and specials to offset the cost a little. read more

They are only getting a one star because I had to select to continue. I ordered boots online from the Boot Barn website for a Christmas gift for my daughter. She needed a different size. We went to this Boot Barn location and apparently the boots are an online order only. While waiting for well over twenty (20) minutes for the cashier to get some guidance the pure lack of customer service I experienced was ridiculous! For starters, the manager, LARRY, said "he just got back and didn't recall how to use the iPad or look something up". Then as LARRY (the Manager) and another employee chose to chit chat behind the registers while customers were lining up with only one register open, the phone was right next to me and it continued to ring and ring for well over fifteen (15) minutes with LARRY and female employee completely ignoring it! I almost answered it! To make this even a better experience, I simply asked if they would exchange the EXACT same boots for me in another size and call me when they come in. Well, this just threw them over the edge in how to handle. When I bought the boots they were $128.99. When you look them online today the price is $159.99 but in their system they showed $179.99. In typical retail this is not a problem because it's an even exchange (exact boots for exact boots). Well, NOT at Boot Barn! They told me they would credit me the $128.99 and I would have to pay the difference of over $50.00. Are you kidding me?!!! TERRIBLE CUSTOMER SERVICE - STAY AWAY!!!! read more

Took My Husband here on our way Back Home to California and ERNIE WAS AWESOME!!! He made sure to find the boots that had a 50$ discount in my husbands size! The tag said 20$ off but made sure we got the 50$ off!! THANKS ERNIE!!!! This made a ok day MUCH BETTER!!! read more

I went in at 7:30 to have some one steam and stretch a pare if boots and straighten a hat .. Apparently no one knows how to use a steamer that about blows my mind that not one person in the store could figure out how to press the steamer pedal and shape or stretch a pair of boots thought they were open till 8 .. guess all the intelligent people go home at 5‍ read more

Great store and great service, some reviews say their overpriced but they easily gave me the online price. Selection was also very large. They even stretched two pairs of boots I didn't even buy from there, for free. Plenty of clothing for men and women. We'll definitely bring our grandchildren here for boots. We also went into the work boot store which was loaded with everything one needs for work, and of high quality. read more

They lost my order, blamed UPS, reordered it and lost it again. The store manager Mike doesn't call you back, "cant come to the phone", and Kevin the district manager talks down to you and makes it clear that your order is not important. "Do you know how many orders we have?" Literally that's what he said to me. I could not believe the way he was talking to me. read more

Way to pricey. Saw a cute wooden tray for a coffee table looked at the price and it said 79.99. Something you could get at hobby lobby for 19.99. Nice clean store and good presentation. I arrived early for a job interview for the other store but before the job interview wanted to take a walk through I had never been and wanted to check it out. I guess you could say greeted at the door by two women one older one younger and I mentioned that I had a interview and they said oh well it's across parking lot and they were kind of rude and not very friendly the one older looking woman who may have been a manager kind a looked at me up-and-down very strange. If I'm going to pay 39.99 for a tank top I will just get it online. Have it delivered to my house help out small business owners. Because once I saw the pricing I knew I wouldn't be purchasing anything in their store. Just rubbed me all the wrong ways. read more

Great Place for western stuffs. Betty is very helpful! Thank you!

This store is HUGE! Customer Service was wonderful, I usually don't ask for help but I was totally overwhelmed with the amount of boots they had and really needed help. We have a much smaller Boot Barn in San Diego but this store is as large as Texas!!!! Loved it!!! read more

came in because a pair of work boots that i bought are starting to wear down .... a part of the front is lifting and i don't do that much iof heavy work for it to be broken already, anyways it's only been a month since i bought it AND i had my reciept. i was hoping they had some kind of warranty or i could at least get credit for my shoes for another pair. well i was told they did have a 90 return warranty but my shoes were too 'worn out' like duh???? why make that policy if it doesn't apply to hard workers? they were rude and snobby. they look like they hated their jobs. terrible service and terrible people. i'm never buying from here again. read more

Mariah has the ability to create total satisfaction in you're purchase at BootBarn in Las Vegas. I had no idea the technical parameters for boot fitting. Thank you Mariah. read more

Just stopped in for a pair of pants...was helped quickly...clean store...lots to choose from...would definitely be back...

WOW!! Absolute professionals!! Thank you Sean for being so knowledgeable and for educating me on the proper sizing for my redwing boots. I appreciate your knowledge and kindness. 10/10 would recommend. Go here!! read more

Emilee was AMAZING!!! The minute I walked into the store she greeted me and was instantly willing to help me find what I was looking for. She stayed with me the entire time and even helped me with my kids so I could try things on. Because of her help, I not only got boots but was able to get a FULL outfit (shirt, under shirt, hat, jewelry, etc). My kids even got stuff! She was so nice and helpful and made my time at the store fun! I can't wait to go back just to have her help me again. That store better not ever loose her as an employee because she made me want to shop there and I don't even wear western wear often. Haha!! Overall, clean store with great options and something for everyone. Go see Emilee and she will make your day!! :-) read more

This place has some of the most friendly staff of any store that I can think of. They offer free boot stretching and will clean them as well. I felt so welcomed here, and was truly impressed by the customer service that I received. I wouldn't shop for boots anywhere else! They truly have some great southern hospitality! read more

New building, great selection. You can find boots in any price range and the clothes to go with them. Nice selection of felt and straw hats. read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

It takes a lot for me to go on my phone and leave an actual yelp review, but Rick here at boot barn was more than helpful in getting boots for my girl friend. unbelievably helpful and intelligent. i will be making sure to talk to him when i get my next pair of Ariats. Renee at the counter was also very kind and cheerful! read more

I stopped in to check out their selection because I had gift cards and was on vacation so why not shop right? I loved the whole experience from sizing, to searching for the perfect pair, to interacting with the employees. I want to give a shoutout to Rick who was EXTREMELY helpful, patient, and knowledgeable. I found the pair I wanted and he had me walk around the store for about 10 minutes to get a true feel for them. Once I paid he stretched and conditioned them for me and was was just as excited and enthusiastic as I was for this purchase. I highly recommend this store for your next pair of boots. Thank you to Rick and the rest of Boot Barn for helping me find my perfect pair of boots read more

Mark hooked me up with an awesome pair of Caiman boots. Extremely knowledgeable and friendly.

I really like the friendly service here. The workers are attentive but not pushy. Betty helped me with a pair of boots I wanted to buy. They were scuffed a little but she went and put some conditioning product which really made a difference. She was so funny and sweet. I enjoyed talking with her. What a wonderful personality she has. I know I will be back. Great products- so much too look at. The jewelry is great. read more

Everyone was great. Awesome sale going on. Beautiful selection of merchandise. Hat department rocks. Thanks for your help.

My girlfriend and I have purchased 3 cowboy/cowgirl hats and other miscellaneous items from the store. Michael did an excellent job to shape our hats exactly the way we like them. He even stretched one of my boots so It fit a little better. I love my newest cowboy hat! We come all the way from Laughlin just to see Michael because he provided the best customer service ever! Thank you. read more

If your cowboy hat is looking droopy or needs to be spruced up. Mosey over to Boot Barn and have Jill doctor up that hat. She is a great hat master and an asset on the sales floor. She always has a smile and will help you find what your looking for. She has helped my sick hats many times, she is great. Thanks Jill, lov ya read more

WHAT TENT SALE???? NO tent sale here. One measly 8x8 pop up. Small rack of jackets. Some summer shorts and tee shirts..... really? VERY disappointed. I always look forward to the sale. TAKE DOWN YOUR SIGN BOOT BARN!!! read more