Macy's is Macy's is Macy's. Wherever you are the size of the store decides what is stocked. The…read morebigger the store, the greater the variety. This Macy's has a distinct advantage over many other Macy's as it is at least 50 mile away from any other Macy's and it is at least 150 miles away from any Macy's of comparable size. The entrance to the store from the center of the Mall is typical in that it opens up into the Cosmetics department. Women's shoes are also prominent as they dominate the right side of the front of the store. The rest of the main floor is dedicated to women's, young women's fashions including jewelry and accessories. Downstairs you will find all the housewares, luggage, mattresses, lingerie, dresses and clothing for the more mature/curvaceous woman, The men's and children's departments have been relegated to another section of the Mall and require you to make a two to three minute walk past the food court to find them. Apart from the separation of men and women, this store does a pretty good job of catering to everybody's taste. On most Saturdays throughout the year, you will find this Macy's full with shoppers. There are three additional outside entrances to this store, one on the lower floor and two on the right and left side of the main floor. If you pick the correct entrance, you can purchase a Starbucks coffee on your way into the store to make your shopping experience even more enjoyable.

My husband and I purchased a cream colored sectional from Macy's and bought the extended warranty…read more We noticed they used different leather on parts of our furniture. We hadn't even had it a month and one of the seat started separating on the leather. I called someone out three times and they would not do anything. Do not buy furniture from Macy's! We paid over $5,000 dollars and what a waste!

I can't even begin to explain the amazing customer service I received here! I purchased a pair of…read moreRainbow sandals from Southern California while on vacation. I discovered they were the wrong size (after I was so excited I ripped off all the tags). I called the store to see if they would accept the sandals and if I could get a new pair. Shaun Ehlers was helping me on the phone and not only did he search the store for the exact sandal I bought, but he found them in my size and in three colors. My flight didn't land until after the store was closed so he made an exception for me and held the sandals until the next day so I could pick them up in the morning! Not only was he amazing, but he was kind and really went above and beyond to take care of me and my weird situation! Thank you thank you thank you for your generosity and making my day! This world needs more people like you :)

I know I'm gonna butcher the name but a manager named (Nyoby? Columbia Center location) very polite…read moreyoung lady helped me with an issue I was had she was very polite and and quick to resolve the issue. Great Store representative.

Worst customer service EVER! I bought a wallet on-line, and…read morealthough it looked good, it just wasn't right. I've emailed them twice asking about how to do a return, and NO RESPONSE!! I definitely will never shop there again!! Be very cautious if you really want to give them a shot, but I would advise against it!

Kids clothing selection is crap. Whole place stinks like Sephora. Checkout a big ZERO. Not friendly…read moreor helpful. Wouldn't go back.

Staff measured me for a suit, when I arrived in Las Vegas to pick it up the legs were at least 3"…read moreshort. When I came back to return the suit there was 1 person working but he was on the phone. There were a few people trying clothes on, and a customer at the checkout who looked irritated. After waiting maybe 5 minutes without being greeted and the employee still on the phone I asked the guy in front of me how long he'd been waiting, he said at least 10 minutes. Basic customer service is lacking here. After I return the suit I won't be back.

Awesome staff!! Highly recommend, accommodating every need I had for my wedding. Fun environment,…read moreand well kept.

Really horrible service. Not one "hello" or "can I help you find something?". In fact I was met…read morewith looks verging on hostile. I left the items I was going to purchase and decided to get them online. This store's staff is the reason brick and mortar stores are fading. I gave one star for the inventory.

Buckle is a little bit expensive but they have great selection and when I have been there I have…read morereceived great customer service. I needed a gift for my friend and I failed to find anything elsewhere but the sales rep did a great job of pulling out several shirt combination's. I was able to leave happy with my purchase, and a gift receipt just in case.

Manager here was very rude. She was on her phone while talking to us, she assumed we deleted our…read moreaccount just to receive new coupons. Customer service overall was terrible.

Everyone is super nice here, customer service is always great and they always ask me for a fitting…read moreroom when I have a few items in my hand! Janna and Carlie are great leaders and they always have a smile! Clearance is always full with lots of great stuff in there to buy! It's a great place for young adults who are outdoorsy!

LOVE this store! I visited with my friends this past weekend and we all walked out with bags :)…read more The staff was very friendly and helpful.

Stopped into Twist and the rudeness of the help was why I left. I was the only one in the store…read more She never left the counter. Made a phone call while I was in the store. Asked me what I was doing and when I said waiting for a movie to end she said I should go to Barnes and Noble. The clothing looked nice and high end. I can't help but think she made an incorrect assumption that I didn't have money. I was actually interested in finding a party dress and some classics but she was so rude I won't go back.