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    Boot Barn

    2.7 (25 reviews)
    Closed 9:00 am - 9:00 pm

    Boot Barn Photos

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    8.5 boot not the size 8 asked for

    I would NOT recommend shopping here at this location. Lisa lacked empathy and customer service skills that all boot barn employees should have. The store employee Lisa made it difficult to exchange boots that she gave in the wrong size. I had asked for a size 8 and was given a 8.5 size bigger. Instead of working with me to rectify the issue, she made it her mission to let me leave without getting the right size boots even though it would have been a quick and simple exchange. I will be returning my boots at a different location where I hope the employee are more understanding and will take my business to Cavenders.

    The assistant manager was incredibly helpful and perhaps the most knowledgeable person I'd ever met at a Boot Barn. My wife bought a pair of faux snakeskin boots off the shelf and bought a pair of boots the asst. manager had seen at a different location and had a photo on her phone. The perfect pink boots my wife had been looking for!

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    1 year ago

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    6 months ago

    Friendly and helpful staff. Pricey but good quality merchandise. Good for western outfits.

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    I can't buy boots from here anymore , I got a rash wearing there boots . so now it's siting in my garage waiting for garbage

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    3 years ago

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    5 years ago

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    3 years ago

    Great place to shop than the traditional brand of items. Large selection too of belts, boots and shirts

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    4 years ago

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    9 years ago

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    10 years ago

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    4 years ago

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    9 years ago

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    11 years ago

    Simply the best! Fantastic customer service! Very helpful and knowledgeable staff. Nice, new area.

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    9 years ago

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    9 years ago

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    8 years ago

    Do not buy anything from this location! Their customer service is horrible! Do yourself a favor and spend your money somewhere else.

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    Ask the Community - Boot Barn

    Famous Footwear

    Famous Footwear

    (6 reviews)

    $$

    Nice store. Clean and well kept. Probably a fantastic place to shoe shop for women and children…read more Good selection of brands and styles. Unfortunately, their men's selection is minuscule. Only a few rows of men's shoes, resulting in little choice within styles. Only a few of each style in each size. So even if you like one, it's a real possibility it'll be out of stock in your size. Not the place for guy's shoes.

    I have shopped at this location many times before and always had the best customer service from one…read moreof the store managers until today. I was shopping around for some new work shoes with my 2 children. My daughter (6) tells me she needs to use the restroom and goes to ask the associate working for permission. She returns to tell me the woman refused to let her use it giving the excuse that she was by herself and couldn't leave the floor. The "manager" as she calls herself comes over to explain her reasoning. I reply that I will escort them to the restroom (was planning to anyway) so she wouldn't have to leave the floor, she still refuses. Mind you this restroom is 3 steps into their back room! Every place I shop I expect to be able to use the restroom especially for my children. I find it unacceptable customer service to treat children like that saying they have to go next door (to a competitor) to use the facilities. My family shouldn't be inconvenienced because of their staffing issue. I won't be back to this location again.

    Dillard's - Irving

    Dillard's - Irving

    (57 reviews)

    $

    My husband and I were in the area and stumbled upon this Dillard's, which is a "Dillard's clearance…read morecenter". The store had brand new clothes that were at least 50-60% off of the original tag. Some of the items were still more expensive than I thought it should be given the dated look and style. For example, a 2024 "Mr. And Mrs." Wine glasses were still like $10! If you gave me that for $1, I wouldn't even want it. There was a huge selection of men's, women's and children's clothing. Not so much home goods. There were some bedding, and curtains, but I did not see any kitchen gadgets or appliances. You have to have patience to go in here and dig through the racks!

    Plenty of items at great discount prices, but my first experience here left me scratching my head…read more I found a dress I liked that was missing the inner slip. No big deal.... I grabbed the same dress in another size to show the cashier, just to see if they could offer a small discount. The cashier called over a manager, who quickly shut it down and said they couldn't do any further markdowns. Fair enough..... I wasn't totally sold on the dress anyway. But then it got weird. The manager told me they couldn't sell it at all because it was missing a part. I was stunned. I wasn't asking for anything wild, and I was buying other items too... I was definitely not trying to be difficult. As someone who also works in retail, the whole interaction felt unnecessarily rigid and like a strange power move. Disappointing first visit.

    Boot Barn - shoes - Updated May 2026

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