My Boost phone number stopped working so I went to this store due to it advertizes they do repairs. Thw guy new absolutely nothing. He verified the number was messed up and told me I would have to change the number to a new one, He set up the new number then told me I owed him $50.00. I told him I had just had the payment (which is $35.00, not $50.00) debited from my bank account so it was already paid. He hee hawed around, told me the plan I have is now $50.00 so I paid it since he said it would be credited to my acct.
In short it was a scam. He set up a whole new acct under the new number & did not close the one that did not work, For 3 months now Boost has debited $35.00 and another $50.00 for a total of $85.00 for what is really one account of $35,00. He just pocketed the $50.00 to rip me off. Boost customer Service is no help, According to them I only have one (the one that doesnt work. I have changed my bank account numbers & switched to AT&T. I hope that thief & his wife enjoyed a nice dinner on my hard earned pentiion. He did it on purpose & Boost takes no responsibilty for their reps. read more