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    Boost Mobile Premier Store

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    4 years ago

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    AT&T Store

    AT&T Store

    (5 reviews)

    $$

    The man that owns or says he owns this location after him flipping me off for no reason behind his…read morestore while I was driving called me several racist comments because I stopped to ask him politely why he would yell at me about something that had nothing to do with him! He got defensive told me he had a good lawyer and to keep moving. I again expressed my concern for him yelling out to me infront is my family, and his response was many nasty words including "go on with your white b i t c h arse!" I said real classy and I left! Why someone would want to alienate a potential client or people I know and love to not shop this location or company is beyond me! I never said anything to provoke this type of hate or anger and he owes my family an apology for his nasty behavior!

    This was one of the worst customer service experiences I have ever encountered. DO NOT VISIT THIS…read moreLOCATION I visited the store to add a line and purchase a phone. There were only 2 other customers in the store yet I still waited approximately 30 minutes before I received service. Once I finally sat down w an associate and we began getting my account set up I was told the phone I was purchasing was eligible for a trade in discount of $350. I was elated because I did have an older phone not in use I could trade in. I asked if I needed to go and get it and was told not to worry as I had 30 days to bring it in. I come back into the store 48 hours later and am then told, by the same sales associate, that that promo had "expired" and my trade in was worthless. I reminded him he told me I had 30 days to bring the phone in, and that i even offered to go get it that day. He acknowledged that conversation but stated was unable to help me. Naturally I was not happy w this response and asked to escalate. I get home and get a call from the store manager Frankie. Within 2 minutes of our conversation he is cutting me off and very defensive and most importantly offering no solutions. He was extremely unprofessional and ultimately ended up hanging up on me when I asked to escalate. The store manager! Needless to say I will NEVER do business at this store and will be escalating to ATT CORP

    Cel Tec

    Cel Tec

    (7 reviews)

    Listen. I don't EVER PUT A BAD REVIEW but I am really good at feeling things and I always get this…read morefeeling that this guy is stealing from us. We have gone and got a protector one week and gone back for the same phone and same guy and he charged us over $30 more for the same exact thing! It says alot about management as well because you can't tell me they don't know about it. And they keep him around because they like that he can swindle people and get away with it. I'll be contacting the B.B.B and my lawyer because we went to but one this week and he charged us $80 so when I got home I looked it up to see what the ideal price was for the privacy protector and it was under $20!!! So do yourself a favor and go somewhere where the prices stay the same. It's not OK and I always make sure to let him know that we are return customers after the fact so he knows that we have paid there before and he just ripped loyal customers off Another thing is... he tried to do my new Razr Flip phone and I said no I'm good. Lucky I did too because when you turn the phone on it says do not put anything like that on your phone or it will void the warranty. He should know this and not offer to do that. I'm sorry but after 8 times of being charged a different price for the same thing. I had to come say something. This is at the Brandon store..I know that a lot of people will over charge if given the chance. I have a tip for all people. When you go shopping. Ask how much things are because if you don't. They will just charge you anything. Trust me! I use to work for a guy that told me to do that. So always ask how much stuff is!!! Trust me!

    Went to buy a phone case and was told the case and tempered glass screen was only 10.99$ each, and…read morewhen i was handed my receipt I was charged over 80$? The worker was extremely rude and unhelpful, he chose to argue with me over it. This place is a scam do not go here

    Boost Mobile Premier Store - mobilephones - Updated May 2026

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