Worst service ever. Do not go to this girl no matter what you do she's incredibly rude and will not…read moreservice you. There were 4 customers in the store and we all waited an hour to be serviced and in the end two customers ended up walking out. We tried asking her nicely when she would help us out and she ignored us multiple times then proceeded to say if we did not want to wait we could get out of her store?? It seems like she just wants customers to leave so she doesn't have to do anything as she was also eating in between customers mind you it was past lunch-time by three hours. As we were walking out she decided to also call us racial insults under her breath as if we couldn't hear her.

Walked in and everyone was really friendly. It was early in the day so didn't have to wait much to…read moreget helped

I came in to ask them a question about home Internet since the website informed that I couldn't get…read moretheir service at my address. Last week, I spoke with Waysam and he tried to sell me on a $55 per month deal. At the time, I told him that Xfinity had the same price, but for 1000 Mbps and decided against it. After I'd been thinking and doing some decision making, I decided to make another visit into Verizon to sign up for internet. I read numerous reviews online about Verizon internet service being the best paired with their exceptional customer service. Today, I went into the store and merely greeted by two men. They were busy studying something on the computer. I was told that internet service would be $70 a month without a phone plan and autopay. I told them I use Mint Mobile since it gives me the options to pay yearly not monthly, their service is solid, and more affordable than Verizon. Before I left, I asked the guys if they'd recommend Xfinity. One of them said they are decent. Our interaction sealed my decision to check out Xfinity for internet service. I'd admit I'm a bit afraid since AT&T and Spectrum both sucked before for me. This Authorized store has okay customer service. One person will tell you one thing and another it's something else.

Terrible service. Called to get information on my account the line was disconnected. I called back…read moreand tried to explain I had just called and was disconnected. He told me I didn't call. I ask for his name. He told me that he wasn't going to speak to me and hung up.

I feel sexual about this metro. But do I feel metro sexual?…read more This is the little phone stand inside Fiesta at Willowbrook/Willowchase, and they're very friendly. As part of our endless quest to change phones away from Verizon, this is one of the places we stopped at, and they treated us very nicely. They mostly speak Spanish but can do English too. Barbi talked to them at length and I think he was hitting on her (but in a nice way, and Barbi started it). Anyway, one of the friendlier phone sellers we've been to, and she even ended up purchasing a charging accessory.

BEWARE OF THESE CROOKED SCAMMERS…read more IPHONE 12 is FREE with port in they lied and said promotions changed daily and tried to charge me more that the $25 advertised activation fee DONT GET SCAMMED

Let me tell you how RAM IS THE MAN I came from the 956 all the way up here and was having trouble…read morewith my phone so I stopped by over here and Ramiro Rios took care of me like a champ treated me with so much kindness and patience I really like his energy and vibe I HATE DEALING WITH ISSUES LIKE THIS but Ramiro made everything cool and pleasant.........who ever reads this review look me up I'm Texas956dad on tiktok IM FAMOUS .... ohhh yeah one thing RAM THE MAN did mention is that he was single and with that charming smile and great personality I don't know how Im not gay or anything im just saying if any of you cochinas are looking for a good man

Came to the store at 11am on a Monday, the doors were locked even though the open sign is on. No…read moreone is in or answering the phone. Store hours state store was to open at 10am.

Keep youreyeson the Verizon and everything might be OK…read more I just had a pretty straightforward question and I stopped into this Verizon store for a little help. They were forthcoming and helpful but certainly weren't willing to do anything to look at chganging anything for me in terms of my weird and error-prone plan, probably because they're not supposed to. I've come across more useful stores and cheaper ones, but it's all so expensive and they're all similar... and they're in the same plaza as T Mobile, and I like them better than T-Mobile by the way.

The store is set in a nice easy and conveniently placed right off Louetta rd. The store was a…read morelittle small but definitely have all the full capabilities of any store. The staff member Brad was extremely helpful in all of my needs as a customer. Thanks Brad!

Some of the best customer service I've experienced from management to sales reps. This will be the…read moreonly location I go to!

This location helped me to change my number today…read more Easy process and good customer service!