The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

I had AT&T internet for over 5 years. My fiber line and several other houses on my street were…read moreaccidentally cut by Google fiber. AT&T was on my street repairing 3 different times and they would not even look at my issue. I pleaded with them and They said I had to schedule an appointment. I scheduled an appointment 3 times and each time they cancelled it due to the AT&T strike. They left me hanging so I went with spectrum. And now I keep getting calls from AT&T wanting me back. No way !! This is terrible customer service and the supervisors I spoke to should all be fired.

The gang who couldn't shoot straight. First recommended wireless receivers; never were reliable…read more Had to exchange (at my expense). The wiring job was a mess; holes drilled through inside and outside walls. Signal out during March Madness; missed games, Technician said he'd fixed the problem. Not fixed. Then told I need a new modem. System down again today. Miss NBA draft, golf. Call India Help Center: "there is no account associated with that number." Next "are you calling about discontinuation of service due to nonpayment?" They won't say how long it will take to fix.

Never got service as their communication on installation was awful. I set an install date , but…read moreweeks before the cable install crew showed up, unannounced, and started working in my yard. I sent them home. Apparently Ting has no control over those contractors, but in reality Ting is just lazy and don't bother to time their subs based on the set date of install. Just Lazy ! Don't need to start a relationship with a company that is this lame with understanding customers's needs.

Ever since my last review, my service has greatly improved. I changed my rating to 4, and not 5,…read morebecause it did take too long to get it cleared up. I truly hope they get back to the way things were running when they were basically a start-up.

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

Please review the terms and conditions carefully regarding this company's fiber optic promotions…read more After less than one week of service, I incurred an early termination fee of $99 and a restocking fee of $50 for cancelling their fiber internet service. The internet speed to the modem was close to the speed advertised; however, real time speed to my devices was significantly less.

after 20+ years with Spectrum (plenty to complain about)... i will never complain about them again…read more i went with Frontier after they dug our priviate road for fiber. got 2GB for $74... much cheaper AND faster than Spectrum. again, it only took a month for me to experience the Frontier customer service nighmare first hand. chat with some indian representative who didn't understand my questions... 45 minute wait to talk live with (again) indian representative who didn't understand what i ment by "brick & mortar store to return my equipment". another 30 minute wait for U.S. representative who said he would send out technician. ok, bad enough but having to reboot my fiber connection every 40 minutes for the last 3 days pushed me over the edge. it's garbage company with garbage business plan.... save your money AND time... stick with whoever ur using where you can get somebody on the phone first time/every time.... AND they understand what the problem is and what you need. Frontier is GARBAGE!

It really helps to have an appointment before you arrive, especially if you want to avoid a long…read morewait. Once we checked in, we were seen in about 10 minutes by TJ, who kindly helped answer our initial questions about our account upgrade. Then Chris took over, smoothly finalizing our upgrade and helping us get everything set up. The experience was effortless, and we truly appreciated the friendly and attentive service today. We were in and out of the store in roughly 45 minutes.

Bad costumer service. I was just there to pay off a device.waited like an hour and not even a check…read moreup to see what i needed. One employee kept saying how they are the busiest store. I think he ment the laziest shh. Wasn't even packed

Do not ever get spectrum if you live in or by Novi Michigan. This is by far the most unreliable…read moreinternet to exist. I pay for the really good internet too, but multiple times a week theirs service outtages for any reason whatsoever. A little windy? Service outtage. A little rainy? Service outtage. Nice clear sunny day? Service outtage! It must be the infrastructure or something that they don't want to invest in. It must be cheaper to repair whatever the issue is every week than actually replacing, or moving it. As well, this company's representative ran my credit without my permission to offer me their (probably just as terrible) phone service. To add to this, after running my credit they automatically put me on some internet assistance program that temporarily made it cheaper, but he didn't tell me that he did that and acted like he was giving me a good deal until six months later my bill is fifty bucks higher than agreed. You would think during an age where everything relies on internet that they would figure this stuff out, but I have a feeling that it's just a cheap company that's selling garbage for a high profit. If you have the option to not give this company your business I suggest you go with someone else. The service interruptions are just way too frequent for said service to be considered "good".

I am highly upset with spectrum and their partner company assurant!…read more They did extremely bad business. Instead of calling and talking to me first; like a business should, they took 1,899 dollars from me and would not give it back for about 2 weeks! The only reason I got any money back, is because I was forced and made to go and do detective work with the post office to prove I did return a phone that they said I never returned! I do not know if one of the workers took it or they just tried to take my money, but I have worked in customer service for too long to know when you make a mistake, especially taking someone money , you are supposed to right that wrong and neither company did so at all!!! That is extremely bad business!!!

This location is closed. Frustrating that it's not updated on Yelp since it has obviously been…read moreclosed for a long time. There is no sign that Verizon was ever here. Just wasted 20 minutes driving to this location and I have to go to the opposite direction to get to the closest Verizon store.

Rare to upgrade a review but I have visited Verizon twice in the last week and both times I was…read morevery happy with the service and friendliness. FYI - Verizon is no longer on Galaxy Drive (where they were for years), they are now next to Freddy's Burgers in the new strip on Retail Drive. Store is brand new and spotless and definitely taking a page from the Apple stores setup and look. Very clean lines and minimal with long tables and bar stools in the middle of the store. Dom and Jaydene (not certain on spelling) both helped us on two different visits - one buying an apple watch and one visit merging accounts and upgrading a phone for my dad. Overall very pleased with service and professionalism - second visit we had a pretty long wait, about 15 minutes as they were very busy but I achieved what I needed to and that was very important. Really feels like Verizon is upping their brand and game!

Don't sign up. They are scammers. Told me I could cancel in 30 days with no charge. When I tried…read moreto cancel, because their TV stream sucks, they said I owed $100...then charged my cc for $600! I guess it will take another 2 hours of my life to get my 600 back. The worst customer service in the business. Just use anyone else if you have options.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!