He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

Whenever you have any type of issue, question, or concern with your electronic device, ask for…read moreROSALINDA. She's a shorter lady with beautiful long wavy/curly hair (I would pay big money for her hair in bundles)! Rosalinda is helpful, patient, efficient and will not allow you to leave the store until the both of you all are completely satisfied. I was having major issues with my phone and not wanting to buy a new one right now because I'm anticipating the release of the Samsung galaxy note 9 in a couple of months. I brought in a 4 year old, heavily damaged phone, and with Rosalinda's touch and a new sim card I was good to go! She didn't even charge me! Rosalinda is a wonderful asset to At&t and cooler than the other side of a pillow. I'll ask for her from now on! Awesome experience!

It's 9:30. Store says they open at 9. No sign of life. What gives? Usually you have to be open…read moreto puss off customers, but not AT&T

They fixed my Samsung S+ cracked screen in two hours, cost is a competitive $100 as of Aug. 2019…read more Since my phone is two years old, never paid any extended warranty/insurance, the $100 I paid was very reasonable. Google the cost, and you will agree. The people in the store are knowledgeable and courteous. Overall, very good experience!!

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

I called with questions and had a good experience on the phone. I went in to get the new battery,…read moreand it was great. It was replaced while I waited. The price was reasonable. The service was good.

Fast and affordable fix for iPhones. I was able to get a quote via text, made an appointment and…read moregot my iPhone fixed the same day. Fast and friendly service.

If I could give zero stars I would. Just walked up at 7:45pm and the black guy tried locking the…read moredoor on us, but luckily let us in and didn't care to help as well as the other Mexican who looked like the manager who just sat there and didn't bother to help us understand the differences between products. Horrible experience.

Do not go here. They're liars, scammers, and unhelpful. The only reason we decided to go for a…read moretrade in iPhone is because they told us we could get an $800 credit for the phone we were trading in. I've now been on the phone with customer service for over an hour for them to explain that the phone we traded in is only valued at $350 and we can't change our minds or get the credit they quoted. The whole experience felt like a complete scam. AT&T as a whole has lost my respect for the way they've handled.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

Job was done very quickly and efficiently. We would use them again. Very easy to get to.read more

Called into VLG and asked if they could fix the back of my broken iPhone 14. Once they confirmed…read morethat they had the part for my phone in stock I went in same day and had it fixed in no time. I'm very appreciative of the help and would highly recommend VLG to anyone who's looking for a quality fix. Thank you!

My Samsung Note10 had a cracked screen. These guys were quick to respond to a pricing request and…read morewere the best price so I took the phone in. They replaced the screen and LCD in about an hour and a half. Used genuine Samsung parts and the phone looks and works like new. Will use them again when I need to fix something else.

Horrible place, didn't even fix my phone right. Broke many parts of my phone and they just kept…read moregetting broken again, had to go back to this place many times and my phone kept having many problems. It didn't have any problems before I went to repair it here. Definitely don't recommend.

I really wish I could put a negative star, I switched from AT&T to Verizon back in July of 2024…read more They had a promotion when you sign up as a new customer, you'll get a 65inch TV. I got three lines and internet when I joined Verizon. Let's just say it is now October 5th, 2024, and I still don't have my TV. l've contacted them 4 times in between July- October and each one stated they will put in a form to have a supervisor reach out to me and get his resolved as soon as possible, NO ONE HAS DONE SO. I too have seen that others had the same issues regarding this promotion. Verizon seriously need to make this right and get me my TV or comp off an entire month bill for the headache, the lies they promoted and inconveniences that they have caused me. I'll sit back and see if anyone will contact me and if they make this right, I PROMISE I WILL LEAVE ANOTHER REVIEW STATING THAT THIS SITUATION HAS BEEN RESOLVED AND VERIZON HAS MADE IT RIGHT, UNITL THEN I AM HIGHLY DISAPPOINTED AN I WISH I STILL WAS WITH AT&T.

I would rate them zero if I could. It's not Verizon itself it's the EMPLOYEES HERE AT THIS…read moreLOCATION. Not only do they stand there and do nothing, they do not even attempt to help. RUBEN IS A SAD EXCUSE FOR SOMEONE EMPLOYED. Zero drive to get a job done, or help a customer. I had to come in two days in a row to print a form Verizon required I send In. He LITERALLY told me go figure it out, then said why do I need to help you? Dude should NOT HAVE A JOB. There are driven ppl out there that deserve his position. And his co employee was rude as HELL! Told me I should have a personal printer lmao. What kind of employees are these??? I never seen such shame and poor customer service. I will be contacting BBB and filing a complaint. Keep in mind these are required forms from Verizon's trusted insurance partner but hey "we don't care" is what was said multiple times by all employees at the location except the female. I hope someone up top reviews this, you have 5 employees and not one customer each time I was there. I wonder why? NONE of your employees at this location are eager to sell, please or even enjoy a conversation w a possible customer. Equation for success? I don't think so. I could run that store w 1 employee and we would be pulling ppl in from the streets!!!! Your downtown you guys are lazy!! Yes keep sanitation around but wow have some pride in your work!!!!!!!! CHECK THE AFFIDAVIT ATTACHED.

Apple is A good Company to get Products from I love Apple products they are good The Apple Watch…read moreand AirPods Pro's are good

My husband and I went to the Apple Store in Knox/Henderson around 4:49 PM, over an hour before…read moreclosing, to buy a new iPhone and trade in my old one. The older gentleman helping us was rude and dismissive the entire time. We asked multiple times if we could set up the new phone in-store before trading in the old one, just in case we ran into issues. He kept insisting we "do it at home" because they closed in an hour and backing up the phone would take 30-40 minutes. The third time we asked, he responded in a passive-aggressive tone, "Do you have Wi-Fi at home? Then do it at home." Well, when I got home, I immediately ran into problems exactly like we were worried about. My new phone hadn't been fully transferred yet, so I couldn't receive the verification text needed to access my iCloud. What should've been a simple setup turned into a huge headache and hours of jumping through hoops. A little patience and basic customer service could've avoided all of this. That guy is lucky I didn't catch his name or else I would have name dropped him on this review. Very disappointing experience, especially considering we were purchasing a brand-new phone and case coming close to spending $1,000. I would not recommend this location AT ALL.