Quick service and super friendly staff! My cracked screen looked brand new, and the price was fair…read more Only reason it's not a 5 is the wait was a bit longer than expected, but overall great experience." That's 193 characters. Hits all points: positive tone, minor flaw, human elements, within limits. Perfect. Quick service and super friendly staff! My cracked screen looked brand new, and the price was fair. Only reason it's not a 5 is the wait was a bit longer than

The website design is great. I telephoned Cortez who was extremely informative and warm. So, the…read morenext day, I came to his beautiful location. My iPhone was dead. I handed it to Cortez and he began examining my phone immediately. I got a chance to survey his clothing and shoes at this location. He has uniquely designed T-shirts, jeans for all and a few special tennis shoe looks. I expected the worst from my phone repair $, but good news .... It was only a damaged screen, which he replaced immediately. Cortez has many of the supplemental supplies you need to keep your phone working at its best. I purchased a phone case and a 10 foot long charger cord. Go there. You won't be disappointed. Great service .... Good prices ..... Wonderful shopping experience. I'm bringing other electronics.

I'm normally too risk-averse to take expensive electronics to independent repair shops, but Tech…read moreBox has earned our trust. In the time we've lived in Hyde Park, they've fixed multiple iPhones (screen, battery, etc) and they do it quickly and reliably too. (And reasonably affordably!) It's a place you can trust, and what is more precious these days?

The Tech Box does quality work and their owner, Nick, is a consummate pro. He will always tell you…read morewhat repair he recommends for your device and why. Some customers may not be a fan of this, but they ARE the kind of business where you're expected to haggle and negotiate the price. You can almost always get them to come down by 10-15%. They are doing very dextrous work on small electronic components, though, so they will always want to charge a lot for labor, especially for technically challenging projects. My only complaint is that, during my most recent visit to pick up a repaired device, two of Nick's lackeys were bickering behind the counter, swearing at each other and such. This made for an uncomfortable experience. I don't really think it's appropriate to argue like that when you're at work at all, but certainly not in front of paying regular customers! I doubt Nick himself would approve!

Great store. Staff is really helpful! Really took their time to help me with issues with my deviceread more

Been an ATT prepaid customer for 16 years. Came into the store on 12/16/24 to inquire about the…read moreChristmas sale for the IPhone 16. Store manager Lakela helped me with getting me an estimate of what my bill would be if I switched from prepaid to post-pay for the promo. She asked for ID to pull up my account confirmed my identification and provided me with the number of what my bill would be if I decided to switch over. It was a lot higher than my current bill so I declined and decided to hold off. Three weeks later I get a text welcoming me to "ATT New Post Pay Account" I go to the corporate ATT downtown Chicago to confirm it was just a mistake because I had not made any changes to my account recently. Store Manager downtown pulls up my account and confirms that I was switched over to Post pay and there is no way to be switched back without waiting out a 60-90 day period. They confirmed in the account that there was no customer signature, no debit care swiped, and no upgraded phones provided with the change. We then came to the conclusion that the store manager at the Lake Park Store, Lakela, went into my account and change my account type without my knowledge and authorization. Upon returning to the Lake Park Store to ask for help from Lakela, she informed me to call corporate and that she will not be helping me with the account. After waiting for assistance and being told to leave her store, she called the police after refusing to help me. The police arrived and confirmed the account was switched over without customer's knowledge. I plan to follow through with ID theft and fraud with Chicago Police.

I had to make someter last minute, exclusive Big Mike was able to help me out!! Good dude with a…read moregood idea of what I wanted. Perfect outcome they are just what I wanted. The price was perfect and I will make sure I come here for pretty much anything! Thank you to the team Exclusive

fix my phone in less than 15 minutes, amazing service and customer service. Definitely will…read morerecommend and come back