T-Mobile Authorized Retailer

3.0 (2 reviews)

Mobile Phones

Closed • 10:00 am - 8:00 pm

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T-Mobile Authorized Retailer - Mobile Phones Near Me - Chicago, Illinois

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Desire C.

4 months ago

The staff is very unprofessional. They do not communicate there by laws correctly to customers. They also gives a lot of attitude to long time customers that's has never have problems with T-Mobile overall. They did not care that I was unsatisfied with my service and gave so much push back to a customer. I do not recommend this store for anyone in the future at all. read more

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Josalyn M.

Elite 26

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268

1737

5 years ago

Let me say, the service has drastically improved at this T-mobile location! I was hesitant at first come here due to past experiences being subpar but it was totally worth it. I was in desperate need of a new phone because my current phone was cracked. I wasn't shopping for anything in particular which means I was no help at all. My primary focus was purchasing a phone that wasn't a $1000, made calls, was an android, and had enough storage space. See I was barely any help pinpointing what I wanted. I settled on an Samsung A32 something. T-mobile offers screen protectors with a lifetime warranty. If the protector breaks then they will order you a new one. Some of accessories were on sale if you think $30 for a screen protector is a good price‍. I love the lifetime warranty deal. I can go through a screen protector pretty easy. They were nice enough to set me up so I can my time transfer all my stuff at home . Thanks guys we will be back! read more

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More info about T-Mobile Authorized Retailer

5401 S Wentworth Avenue
Unit 200
Chicago, IL 60609
Washington Park
Directions
(773) 268-2957
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer opens at 11:00 AM on Sunday.

What time does T-Mobile Authorized Retailer close?

T-Mobile Authorized Retailer closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does T-Mobile Authorized Retailer take credit cards?

Yes, T-Mobile Authorized Retailer takes credit cards.

Outdoor Amenities

Does T-Mobile Authorized Retailer have parking?

Yes, T-Mobile Authorized Retailer has parking options.

From the Business

Specialties

Visit the T-Mobile store in Chicago and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5401 S Wentworth Avenue Unit 200 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Boost Mobile

3.0(2 reviews)

2.5 mi•Douglas, Bronzeville

This Boost over taxes people. The one on 79th street doesn't charge that much in taxes.read more

I came into this location to get a case for a phone I got from another Boost Mobile store, but the…read moreother location I had gotten my phone from charged too much for cases and none of them were ones I wanted. I don't do sequins or excessive decorations just a solid color works for me. Since my phone is white I decided to get a black case. The cashier was very professional and I explained to her that I wanted a reasonably priced case and she brought out a bunch to choose from and I selected a black one with a kick stand for $10 whereas the other location charged a lot for a case. I was glad since it makes it easier to watch a video on YouTube or some other internet channel. The staff didnt greet me with what's up sweetie or some other use of ghetto slang. I didnt have to encounter a line or people just precariously holding up the line while customers who know what they want can be handled so they can leave. The only downside is that you have to be buzzed into the store and for good reason its to keep the homeless and street peddlers out and to keep it as a place of business. The store is clean and organized and I was passing through the area and remembered there was a Boost store since this location is one of two just a half block from each other.I like this location and will come here if I am in the area to pay my phone bill.

Tech Box

4.0(40 reviews)

2.3 mi•Hyde Park

•$$

I went in to have them finish replacing my screen, I had already installed a new one and it was…read moreworking well but I wasn't able to fully close it. The tech said he needed to work on my Face ID and charged me an extra fee for that, so I agreed. When I went back to pick it up he had removed extra components claiming he wanted to look into them over night. The phone wouldn't stay on longer than 3 minutes so I went back and they agreed to fix it. Over the course of 3 days I went in several times as they kept making the phone worse!! In the end they completely ruined my phone and blamed it on me. The tech and owner are so rude and cocky, I was shocked at their lack of professionalism. I should have listened to the other reviews who have also had their phones broken here. DO NOT GO HERE. They destroyed my phone, did not offer a refund, and now I've had to buy a new phone.

They used to be great! This time, they weren't able to repair our computer, or even find our ticket…read morein their record system or in the shop without us coming down there. They kept the computer for over a month until we decided to take it back.

Photos

Tech Box Services: Professional Computer Services for your family, school and office. Tablets and Smart Phones, IT Security + More!

Motherboard we are able to repair.

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Security camera, outside of the building

Boost Mobile

1.0(1 review)

2.6 mi•Back of the Yards, New City

warning do not shop here! not only are the people here lazy and its preety much like a swaporama…read moreenvironment, but hint if you want to buy a phone simply go to the actual carrier do not deal with this 3rd party not only do they not refund you like they are supposed to but you canot do an exchange or anything regardless of what their receipt says. honestly they are pretty much ripping people off their money just because many people do not know that it is cheaper and way smarter to go to an actual tmobile, verizon, sprint, or virgin mobile retailer. don't say you where never warned this is seriously a shady retail place.

From the owner: We always have the Best deals.read more

T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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