Our old lock gave out and we were locked out of our home. I called from work and Eli came when we…read morereturned around 5pm. Eli was very professional and knowledgeable, he got us in and replaced two lock for us. His van was full equipped with tools and replacement lock. I highly recommend Best Locksmiths. Paul R

Our old lock gave out and we were looking for a locksmith to repair it. Eli showed up within 24…read morehours of my initial call and tried every way to save me money. First he took everything apart and tried to make the old lock work. The lock was beyond repair and slowly deteriorated over time, which was expected. Eli installed a new lock and now the door opens and closes smoothly without the lock clipping the door. Quick, reliable, and reasonable prices. The evaluation and install took 45-60 minutes.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

I hired TV On My Wall to install a 60 inch TV on top of my other TV so I could watch football…read moredouble stacked. They sent an employee named Andre who was very knowledge before and during the installation process. He recommended a different bracket than the one I had purchase.. and the old bracket I returned was later recalled a few months later. He communicated when he was coming and arrived during that window. He installed my TV quickly and it looks great. He also went over operation instructions for the new TV since I also added a sound bar. I would have never figured it out on my own. Andre was very professional. I love my TVs and I love the service I received on TV on My Wall. I will definitely be using them again if I need TV installations. Thank you for a great experience.

Sherman was fantastic. At every step of the way Sherman was professional, responsive, and willing…read moreto go the extra mile to make sure I had everything I needed. I needed help (i) mounting 2 TV's, (ii) routing wires from tv's into closets, (iii) connecting built in speakers which were here when I moved in, to my TVs, (iv) setting up a receiver for the speakers, (v) setting up Apple Play for my built in speakers In terms of price, Sherman quoted me on the project (vs hourly like some others do) which was definitely more economical and great to know exactly what you're in for. The existing wire system in my apartment was old so it took a long time for Sherman to work around and with the existing wire system but did so without complaint. He also came back 3 additional times after the initial installation just to adjust some minor issues (which wasn't his fault) and addressed all of them in a timely manner. He made sure that the job was completed - comprehensively. He won't let an issue go unresolved and he will make sure you're happy with the outcome. Couldn't be happier with his work and I would recommend him to anyone that's looking for AV work at home.

Christopher installed cameras across my house and he was thoughtful in his approach. His…read moresuggestions were great and he stuck to his timeline and stayed late when needed to complete the job. His price was very fair and there were no surprise charges. Highly recommended.

Chris helped me install a custom door in front of my elevator. This was a big job because the…read moredoorframe had to be bolstered, and an electric strike installed for easy keypad access. Chris coordinated the carpenter work, the door creation and installation, electrical work, and painting. He is very responsive, and the work looks really good in the end. The new door makes me feel much safer. I would definitely recommend Securitek for others with security-related needs.