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    Boost Mobile & Virgin Mobile

    2.0 (1 review)
    Open 10:00 am - 8:00 pm

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    MyiPhoneRepair

    MyiPhoneRepair

    4.6(343 reviews)
    2.0 mi
    $

    I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

    Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

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    MyiPhoneRepair - Computer repairs

    Computer repairs

    MyiPhoneRepair - Samsung repairs

    Samsung repairs

    MyiPhoneRepair - Computer virus removal

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    Computer virus removal

    Reyes's & Metro Pcs - The Star and Future mover and shacker  ---- xx SUPERSALES PRO AT METRO PCS         JOSE

    Reyes's & Metro Pcs

    3.0(8 reviews)
    0.0 mi
    $$

    I came into the store today in the afternoon. I was with a young man who had bought a phone, ear…read morebuds, charger and activated his phone at that time the day before. He decided he could not use the ear buds and charger so we he went into the store and asked for a refund. He came out shortly and told me he was denied a refund. On the receipt it clearly states a refund is accepted up to 14 days from purchase. So, I went in with the unopened product with receipt and asked why no refund when it says one is offered on the receipt and on the counter. I showed it to him. No refund. Asked for a manager. No. He gave me a number to call. I called it and the PCS agent asked me to bring the phone into the store she could talk with him. She did and told him about the return policy and asked to talk with his manager. Again No. I called the corporate office and while they were very nice and took a complaint, no other help was given. The guy in the store would not give me the managers name and would not call him for me. I am not sure what to do next, but I am sure this has happened to other people. The return policy is clear and stated on the reciept and on the counter. Just beware.

    Thank you for all the help Herman and the others did for me. This was the worst week ever and those…read moreguys took care of me. I want to say thank you for being human and care about your customers . Thank you Alex and Herman &to boss lady. Thank you again and I'll be loyal to this store

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    Reyes's & Metro Pcs - Coco

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    Coco

    Metro by T-Mobile

    Metro by T-Mobile

    2.6(5 reviews)
    1.9 mi

    I hate all metro stores as they all are shady in the way they do business. But this one was the one…read moreI went to most recent. I went in because I had $10 tablet line and the tablet broke so I went in to get a new tablet to replace the old one and keep the old line for $10. The guy who worked there understood what I said and replaced the tablet for the $10 a month. Well my monthly statement comes in and it's more money than usual. He kept the $10 tablet line and added a whole other tablet line for $30 a month so now I'm paying $40 a month for one tablet that should have been only $10 a month. Customer service on the phone sucks just as much and now I'm stuck paying $15 a month for a tablet line just because the employee was being shady and added another line to my plan without my knowledge. I hate metro customer service and especially their store employees shadiest people ever. I

    I went in to the store today to inquire on a new phone. Andrea and Esme (forgive me if I…read moremisspelled) helped me migrate over to T Mobile. I'm on my lunch, making awesome time, then the phone call to a Metro Representative. He was long winded, kept asking the same things over and over, said once I got the email to sign we would be done. Waited and no email, by this time my anxiety is rolling, hot flashing, sweating, and wanting to reach out and touch someone! Esme brought me water, took the call over, and finally got through it. While I'm dying Andrea put together a little swag bag in appreciation of being a loyal customer and not melting to the floor. THANK YOU SO MUCH! These ladies deserve all things good and will always be my favorite Reps!

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    Metro by T-Mobile
    Metro by T-Mobile
    Metro by T-Mobile

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    Boost Mobile & Virgin Mobile - mobilephones - Updated May 2026

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