My phone screen got cracked a while back and I started to notice that the cracking was getting…read moreprogressively worse. My charging port also wasn't working any more and I could only charge wirelessly. Since I have an older model Huawei I decided to buy a new screen on Amazon as I would never expect anyone to carry these parts in stock. They got the work done in a couple hours and at a reasonable price. I've thing that I found a little sketchy was them asking for the pass code to the phone. However anything sensitive on my phone is already locked down so I didn't make an issue of it. Great job at a great price

Cheapest people ever! Came with a iPhone 13 pro max no problems with the phone just wanted some…read morecash only offered me 60 dollars. Terrible customer service as well they were laughing when I asked for 120. Hope no one wastes their time or money on these sharks.

iPhone back was cracked. He fixed it but phone started to overheat. I took it back the next day and…read morehe fixed it. He has a 7 day warranty after repair. It's been 3 weeks and phone is working fine. Thanks!

Shoutout to John!! I dropped my phone at the gym (again) an hour prior and brought it John to…read morehopefully get it fixed. He looked at the screen and turned the phone over and knew exactly the model of the phone (Samsung Galaxy A14 5G) without me breathing. John had my phone ready within an hour! John saved me so much trouble and hassle of having to wait and order a new phone. Cost is expected, so I did not mind paying for the convenience. Thank you again John for your work and urgency!

My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

iPhone battery emergency. I popped in to have my iPhone…read morebattery changed and found the perfect easy stop for all my computer and phone needs right here in Windsor---convenient location in the town green. If you are in need of a new phone or computer screen, battery, and or other tech needs---this is the place to come. As a note they also have various phone,iPad, tablet, and computer accessories. Customer service: Justin offers top-notch tech-support and goes above and beyond to help and inform clients of service options. Services: Just in case Repair offers same-day service on some repairs-and short turnaround times for various repairs.

Once an appointment is taken for any enquiry you have or an issue being faced with one of your…read moreApple Gadgets, the whole process is a breeze. We have an iOS environment at home with 17 Apple gadgets being used between 3 of us... most having been bought by ordering at this store. We at times have had to visit the Genius Bar, sometimes there is no solution which is possible for a particular issue; at times some fixable ones are helped with. Try the Genius Bar for your Apple Gadgets' need.

We walked in to spend $500 on an Apple Watch, and we knew exactly which one…read more We were told we had to wait "15 to 20 minutes" for service. We waited like 10 minutes. Only when we asked if they wanted our $500 or not were we directed to a sales person - where we found that a lady who had come in later than us was served first - only Lord knows why. When we were finally served, it turned out the product we wanted was not in stock. We walked out taking out $500 with us. Understaffed. Understocked. Ill trained. Not on top of things.

I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

My cellphone charging port was dirty and clogged, making it hard for my charger to connect. I…read morebrought it in to GSM Mobile Repair, and it was diagnosed, cleaned, and fixed within 10 minutes, for a very reasonable price. When my phone acts up, I will be sure to take it here again. :)

I wish I could give GSM more stars. They're very friendly, very honest, and so reasonable when it…read morecomes to pricing. They replaced the charging port in my tablet in just a few hours... and at half the price I was quoted elsewhere. Next time you need phone or tablet repair, I urge you to keep GSM in mind. They're the best!

Long ago I cracked the screen on my Huawei P30 Pro. It's an old phone and I regret buying it…read more However I could not afford a new phone so I decided to live with it until I got around to getting something else. Well the screen got progressively worse and worse over the course of a year and eventually my screen would go completely black from time to time and not start working again for hours. This during the holidays so I absolutely couldn't afford a new phone now. So I ordered a new screen for this unusual and older phone on Amazon and brought it to this shop. My phone turned out to be a bit special needs and took a little extra time but I was back up and running about an hour later.

Helped me with my Galaxy Note. Wasn't too expensive. Seemed knowledgeable and confident.read more

One employee on a Saturday! I had to want close to two hours for the guy to swap service from one…read morephone to another. Ridiculous. What happen to the days where they would swarm you once you walk through the door

Where do I begin? My fiancée went in person this past…read moreSaturday to add me to his line. He spoke to the female manager, I believe Jen, and Axel the sales rep. No issues there, but I was still undecided if I wanted to be added or have my own line. So instead, he scheduled an appointment for Sunday @ 230p. He returned that day and was assisted by Ricardo (Ricky). It was emphasized that I was transferring my number, trading in my phone, and being added to my partner's plan. Instead, I received a dummy number and no trade in slip to send my phone back. My phone arrived the next day and it ended up with me being 2 hours on the phone with customer service figuring out how to correct all the mistakes that were made by this store. Long story short, UPS is picking up the phone tomorrow to be sent to the return center, and my fiancée will be canceling the line. Next time, I am just doing it online. What a waste! SMH.

I switched to Verizon for internet today...after 20 years with Comcast. The set up was easily…read moredone by me in 30 seconds. I have awesome internet speed (better than I was promised) and the customer service people were non accented and very professional. I can recommend Verizon. Ps...I was dog tired of Comcast's foreign reps who barely spoke understandable English. And Comcast is too damn expensive. Dump Comcast...EVERYONE else is better. I suggest Verizon.

Came here yesterday because my significant other of 10 years passed away and I was told on the…read morephone in January that the line was cancelled but I needed to bring a death certificate in to remove my significant other from the account. Yesterday was horrible customer service, was not given one condolence and they did not explain the process to me in any way. Then they said I needed a new account but my credit is locked so I unfroze it. Came back in today to get the issue taken care of and was told , the line was cancelled. I can't tell you when or if you'll get charged again this month. I tried to call Verizon as instructed and was told I can only remove the person from in the store. That I was just turned away from, again. I have had Verizon since I was 12, I am now 36. I may be switching. Horrible experience, especially someone who is actively grieving.

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!