They like to sell defective products and not stand by them. The "new" item I received was not in…read moreits original packaging and was opened. When you ask for help you get blocked. Lesson learned. I was screwd out of almost 800 bucks. It's ok I contacted alpinestars and they are helping me. 1 star is way to generous

These guys have a lot of bad reviews but I'm not sure why? I have been to this store at least 10…read moretimes in the past month and they have been nothing but helpful. Everyone that works here is very cool and knows their stuff. I believe my mechanics name was Tyler. That guy is A1. Took care of my bike like it was his. Thank you guys!!!

A very hit and miss dealer. Sometimes, good, sometimes not. Take your chances. I did and decided to…read morego elsewhere.

The crew at Arsenal is awesome. 2nd bike purchase for me and Brent and Pops were the greatest to…read moredeal with. Zero pressure and put up with all my requests. I have other dealers closer to me but go out of my way to deal with Arsenals great customer service. Charles in parts is a wealth of information and great attitude!

Dave is awesome! Been buying parts from them for years! Great service, a ton in stock and always…read morevery helpful.

horrible, rip off joint, owner is a joke, stay away, called dave for a estimate/guess on a repair…read morefor a quad. described problem,he said he knew the problem and gave me a "worst case price" took the quad in and the price went up 600% wow..... we worked out a price after a bit of swearing..... guess what it still didnt work when picked up....got a we don't know......gee thanks. got it home tore it apart and with a 30.00 ebay bearing fixed it.....

My boyfriend just bought an ATV. The staff are great people. Dave made the whole experience fast,…read moreeasy and painless. Due to to the process taking a long than expected, the manager bought us lunch across the street. We will be coming here for all of our ATV and Motorcycle needs.

Well as usual another dealership that is lacking. 9 months to get all my parts and way off on their…read moreinstallation. Should have just ask for my money back when I got the supposed estimate of when all the parts would be installed and finally done. Not dealing with them again.

DO NOT BUY HERE!!!!! I had bought my car from Dave Schnepf. It is a 2014 Ford Explorer. He sold me…read morea Lemon! No way around it! Within 15 miles the check engine light came on, The turbo blew within 4 months of having the car, next went the timing chain and last but not least THE MOTOR! Car didn't have over 110,000 miles on it either! I tried getting the car into the shop when the turbo went while I still had a warranty and he made sure to act like it was my fault! and made it to where I couldn't get into his personal shop until my warranty was up! what a coincidence! Not at all! This man knew I had four small children all under the age of 7 and this man sat and talked to me through the buying process all about my children then puts me in a total lemon! Completely heartless! I would give zero stars if I could! also will be checking with my lawyer about what we can do! I wouldn't buy another vehicle from him if it was the only shop to buy from! Also when I put my down payment down he was supposed to pay off my older vehicle and it took him 8 months to pay the 6k towards my other car! I put 10k down total, 4K towards to junk car he sold me and it had hit my credit and all! I can prove the fact he did not pay off my other car for 8 months and that was not the agreement! He was supposed to pay that immediatel! I know I can do something court wise and that is my next step!