My Purchasing Experience with Detroit Iron…read more I have purchased many ATVs and motorcycles over the years, and my experience with Detroit Iron was by far the worst. I initially called about a brand-new 2024 Kawasaki KRX they had advertised. I confirmed with John Hunter in sales that the unit was new, in good condition, available, and asked for confirmation of the out-the-door price. I explained that I lived 180 miles away and needed to know if there were any issues before making the trip. This conversation took place on a Friday, and I told him I would be there the following Tuesday. When I arrived, the KRX was parked by the road and was extremely filthy--so dirty that I wouldn't even sit in it. At that point I should have walked away, but after driving 180 miles I stayed. John took it across the street to a car wash. Once it returned, I inspected it more closely and found tarnished engine components, rusty fasteners, and engine oil that looked milky. I told John I was disappointed and planned to pass on the machine due to its condition. He then asked if I would consider buying it at a lower price. Against my better judgment, I agreed, including the purchase of an additional one-year warranty--another mistake. On the second day of ownership, the machine would not start. I contacted John and was told I would need to bring it back. Between dropping it off and picking it up, I drove 720 miles, and when I asked if Detroit Iron would help with transportation, I was told no. After five weeks, I ultimately had the machine repaired locally. It required a starter and relay replacement, with the issue traced to corrosion, which I strongly believe resulted from the unit being stored next to a busy road before purchase. Overall, this was a very disappointing experience, and I would not recommend Detroit Iron based on the condition of the unit sold and the lack of support afterward.

Detroit Iron Cycles (Highland Rd, White Lake, MI) did an extremely quick 600 mile service of my…read more2025 Kawasaki Ninja - same day service and very reasonably priced. Service rep Ian, owner Steve were excellent. Earlier in April, I purchased the same bike via sales rep Mark whom I will once again likely buy another bike from, soon. Top notch dealership experience overall.

A very hit and miss dealer. Sometimes, good, sometimes not. Take your chances. I did and decided to…read morego elsewhere.

The crew at Arsenal is awesome. 2nd bike purchase for me and Brent and Pops were the greatest to…read moredeal with. Zero pressure and put up with all my requests. I have other dealers closer to me but go out of my way to deal with Arsenals great customer service. Charles in parts is a wealth of information and great attitude!

They like to sell defective products and not stand by them. The "new" item I received was not in…read moreits original packaging and was opened. When you ask for help you get blocked. Lesson learned. I was screwd out of almost 800 bucks. It's ok I contacted alpinestars and they are helping me. 1 star is way to generous

These guys have a lot of bad reviews but I'm not sure why? I have been to this store at least 10…read moretimes in the past month and they have been nothing but helpful. Everyone that works here is very cool and knows their stuff. I believe my mechanics name was Tyler. That guy is A1. Took care of my bike like it was his. Thank you guys!!!

i took my xmax 300 in on Tuesday and they told me a week to ten days for 600 mile checkup and three…read moredays later they call and said come pick it up. I told them I would drive in Saturday morning at 10. I drove an hour to pickup my scooter and they are closed temporarily!! now I find out that they are permanently closed and they have my brand new scooter. I'm so pissed.

Everything! Great price, no extras, delivered clean and on time. They even gave me a cover for it!read more

BR did a motor for me but took a year to the day to get it. That was ok with me. Needed some rocker…read morestands clearanced to clear studs. BR said "we can do that , easy job" That was Nov. 18 2024. As of now Jan 18 2025, nothing. At one point said he had issues non automotive. and said he will get them done. My gut feeling is I will never see them. I am out $200. After spending $10,000 on a motor. My advice is I will never get my rocker stands back. I feel sorry for the guy who has head problems. He should see a shrink. I would never do to him what he does to people. I could go on , but nuff said.

DO NOT BUY from Barry at Survival Motorsports! Over 3 years of waiting for a set of cylinder…read moreheads. He initially told me he was having some supply issues and recommended he refunded my money to which I agreed. 2 weeks later I still hadn't received the refund, so I contacted him and was told he was getting a batch of heads soon which got my hopes up. After that it was almost impossible to get hold of him and when I did it was excuse after another. One email he actually asked, "If I was interested in a set of heads". That tells me they are in production and about ready to ship. Yet again crickets for a very long time. I tried sending him messages in every possible way I could think including email, text, calling (voicemail full every time), facebook, ebay message. I did finally receive a refund after I bashed his name on his Facebook page. Happy to have gotten my money back but that is 3 damn years I couldn't enjoy my car!

If you need a hard to find part, work on your own bike, need info, or just want to sit and talk…read moremotorcycles, this is the place for you. I've been going there for years and every time I have to stop into a dealership, I'm reminded of why I love Boomers.

Watch out for what you purchase from this guy. Good friend of mine just bought a bike from boomer…read more They had this bike a Dr. up to sound good till the motor heated up and the oil thinned out. Then the knocking began. He made it about 20 mile away before he called boomer back, Boomer tried to make it right by sending the bike to a backyard mech only to make it worse. Maybe by his overpriced parts if you want but don't buy anything that's supposed to run.

My boyfriend just bought an ATV. The staff are great people. Dave made the whole experience fast,…read moreeasy and painless. Due to to the process taking a long than expected, the manager bought us lunch across the street. We will be coming here for all of our ATV and Motorcycle needs.

Well as usual another dealership that is lacking. 9 months to get all my parts and way off on their…read moreinstallation. Should have just ask for my money back when I got the supposed estimate of when all the parts would be installed and finally done. Not dealing with them again.