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    Boomer McLoud

    2.5 (2 reviews)

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    12 years ago

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    11 years ago

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    Boomer McLoud At Car Essentials

    Boomer McLoud At Car Essentials

    (5 reviews)

    $$

    I had a very frustrating experience with Boomer McLeod and feel obligated to share it so others can…read morebe aware. I brought my 2018 Tahoe in for what should have been a straightforward audio-related job--upgrading and properly routing power and ground wiring for my system. Instead, this turned into a much bigger issue. After picking up my vehicle, I immediately started experiencing electrical problems that were never present before. My voltage was dropping dangerously low, my stereo system began cutting out, my amp failed, and even unrelated components like my fog lights started acting inconsistently. When I brought the vehicle back, instead of taking accountability, I was told my amp was bad and ended up purchasing a replacement through them. I was also advised that my alternator might be the issue--despite my Tahoe only having around 66k miles--so I spent additional money replacing that as well. None of this resolved the core problem. To make matters worse, when I scanned my vehicle myself, I found multiple BCM (Body Control Module) faults that appeared after they worked on it--something I never had prior. I've made multiple attempts to resolve this directly with them, including reaching out again today after being told the owner would speak with me. Instead, I was told he was unavailable and "getting on a plane," which felt like just another excuse and more runaround. At this point, I'm left with a vehicle that has ongoing electrical issues, money spent on parts I likely didn't need, and no accountability from the shop that caused the problem in the first place. I strongly recommend anyone considering this shop proceed with caution. What started as a simple install turned into a costly and stressful situation with no resolution.

    Highly experienced installers well qualified salespersons. In business over 3 decades. No better…read moreplace for car electronics.

    Original Soundz Of Saratoga

    Original Soundz Of Saratoga

    (16 reviews)

    DO NOT USE THIS SHOP…read more This was one of the worst customer service experiences I've ever had. I was repeatedly told one thing after another, and every deadline came with another excuse. Instead of being upfront and honest, I felt like I was being strung along the entire time. On top of that, the owner was rude, dismissive, and acted like I was the problem for simply asking for updates on my vehicle. If you can't handle the workload, be honest with your customers instead of making excuses and leaving them wondering what's going on. The quality of the work didn't justify the hassle either. Between the poor communication, lack of professionalism, and disappointing workmanship, I will never return and would not recommend this shop to anyone. There are plenty of businesses that value their customers' time and treat people with respect. This isn't one of them.

    Vince did an excellent job at helping with my request. I have an 8 year old car with only 22,000…read moremiles. I updated the radio to an LCD screen to help with directions and communications, since I drI've 7 hours to visit my daughter and grandchildren. Vince helped me decide which components might work best for my purposes. I visited a couple times and he was well informed and congenial. A few days later I dropped the car off and within 24 hours he had installed a new head unit with LCD screen, and meticulously hooked it into my vehicle with the Maestro unit so I retain full control over things the car's computer usually controls. Plus, the new audio system is better than my original OEM sound source, a nice perk, as I wasn't even going there for a new sound system. I will definitely return there when I need assistance with add-ons to my vehicles.

    Boomer McLoud - mobilephones - Updated October 2026

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