PLEASE READ FULL REVIEW: Two years ago, I was in a bind as an out-of-towner when my alternator died…read moreon a camping trip. Not only did this place get me out of a bind, but they did great work and gave a fair price (which, in my experience, is very rare when one is an out-of-towner). Since then, I have recommended him to all of my fellow vacationers at my club in Essex County. HOWEVER: I returned today with brake issues and had a completely different experience, much more like what you would expect when you are up the creek without a paddle (i.e., when they don't see you as a prospect for future business). I guess all the friends I referred failed to drop my name! In any event, I am rescinding my recommendation after taking this bath. Hopefully, my previous super-positive review successfully deleted. My advice: don't drive past other mechanics to reach Viele's if you are in a bind. Expect that the price will suck, take your lumps, and move on. Be safe. No more reasonable prices for out-of-towners here. (Work was still sufficient on this hard-to-botch brake job, hence, I'll refrain from giving the lowest possible rating despite experiencing the lowest possible satisfaction.)

I'm not a professional mechanic, but I know my way around a vehicle a little - and I've seen too…read moremuch to be fooled by someone who's not the real deal. Randy and his shop are Class A rated. I'd trust them with any repairs I needed to any vehicle I have ever owned. Number One: THE SHOP IS CLEAN! You can all but eat off the garage floors. I can see that the bays and tools are organized and handy from looking in from outside, and that's a key signature of professional mechanics and management. The office and waiting area are clean as a whistle too; and everyone is very polite and friendly in addition to being knowledgeable and helpful. Prices are VERY fair, and they'll quote you up front for any work to be done. For maintenance, repairs, and towing I rely on Viele's as my go to and recommend them every chance I get.

We had our tire go flat and stopped by and they plugged the tire and put it back on free of…read morecharge!! Thanks for your help!!

Excellent experience; honest and friendly staff that are in the customer's best interest. They…read morewon't make unneeded repairs which is certainly welcomed. Prices are good as well.

Very friendly, generous folks. I stopped in for an estimate on some work I needed done and they…read morelooked my vehicle over and got me in THAT DAY!!!! They were quick, efficient and honest! I am very happy with my experience there and I would recommend this business.

Fixed my vehicle while I waited. I needed a car battery and…read morethey got me a good one within minutes.

A detailed explanation of the problem resulted in the question. Do you want to leave overnight? It…read moremay not have been needed as this is my only way to get around. He declined the job without explanation and empty air when I called back. Then my number is blocked. What rude service!!!! Obviously he recognized I knew too much. Other mechanics listen and work with me. He wants to do the full unneeded (maybe) expensive part of this job. Avoid unless you have deep pockets.

Great service at very fair prices. Neil is fantastic to deal with. You will get the personal touch.read more

Everyone smoked cigarettes; no ventilation; unclean waiting area; dying or mostly dead plants…read more Charged for 1 1/2 hours of labor and then told the part I brought in was used when it was brand new.

Thank You for EXCELLENCE, HONESTY, and AFFORDABLE SERVICE! We appreciate that in a jam we could…read morecount on such a business who was so honest and reliable and got us home safe and happy! Dingsman Automotive Repair is The Best

Had an issue with my truck, other shops said" you need to take it to the dealer" I brought it to…read moreDingmans, and within a few hours he had it repaired and ready to go! When another shop in south Glens falls, said no we can't check your air pressure in your tires, because that is how we keep the cost down( at $120 per hour) Brian said not a problem and no charge. The cost of repair at Dingmans was more than fair. If your vehicle is having problems, have Brian take a look at it, changes are he can repair it. This is our go to auto repair shop!