OVERCHARGES!!! He doubles the NAPA part prices which are…read morealready higher than discount part prices on Rock Auto or EBay Auto. So a spark plug that's $5.92 at Rock auto or $10.80 at NAPA ends up at $24 each on your bill. So six plugs that are about $36 becomes $150. Labor rate is $80/hour.

Over charged for a plug! Charged $40 dollars to plug a tire! Customer service was okay, not the…read moremost welcoming!

Outstanding customer service you just can't find these days anymore…read more Wayne and Sara Jo are personable and professional. They truly care about their clients and the safety of our vehicles.

Was victim to the deep thaw of the Adirondack's and my vehicle ended up chassis deep in mud…read more Through my USAA roadside assistance I was connected to Interstate towing. I received a call from the driver, Jake, within minutes. Truck was on scene within 30 minutes (we are in north country,) and my vehicle was out and driving within minutes. Excellent, speedy service and friendly driver. While I hope not to need them again, would happily use Interstate again.

On 8/11/2024 I was returning home to western MA from Lake Champlain. I was towing my boat and got 2…read moreflat tires. After our first tow company notified us an hour later they wouldn't be able to make it for 5-6 hours, Dylan showed up within an hour and got us to Mavis Tire in Queensbury. He got us there in time for them to swap out both tires and get us back on the road before they closed at 5 p.m. I cannot say enough about the responsiveness and professionalism of both businesses. Keep up the great work!

He's a fair guy that doesn't take any crap. You have to be willing to be a bit flexible and…read moreaccommodating. He treats me well and is very fair. Don't expect to get your car in and out today; even an inspection will not be until next week. He always has a friend or two hanging around in the garage. He's quiet but thorough and great with cars. It's easy to get a "eff you buddy " vibe from him, but that's not who he is if you're willing to wait a couple days to get in.

My wife's vehicle needed a wheel bearing fixed asap as she was in town visiting from Minnesota and…read moreI could not get the bearing off myself.. Merv helped us out right away to help get her on her way! thank you!!! great service !!

PLEASE READ FULL REVIEW: Two years ago, I was in a bind as an out-of-towner when my alternator died…read moreon a camping trip. Not only did this place get me out of a bind, but they did great work and gave a fair price (which, in my experience, is very rare when one is an out-of-towner). Since then, I have recommended him to all of my fellow vacationers at my club in Essex County. HOWEVER: I returned today with brake issues and had a completely different experience, much more like what you would expect when you are up the creek without a paddle (i.e., when they don't see you as a prospect for future business). I guess all the friends I referred failed to drop my name! In any event, I am rescinding my recommendation after taking this bath. Hopefully, my previous super-positive review successfully deleted. My advice: don't drive past other mechanics to reach Viele's if you are in a bind. Expect that the price will suck, take your lumps, and move on. Be safe. No more reasonable prices for out-of-towners here. (Work was still sufficient on this hard-to-botch brake job, hence, I'll refrain from giving the lowest possible rating despite experiencing the lowest possible satisfaction.)

I'm not a professional mechanic, but I know my way around a vehicle a little - and I've seen too…read moremuch to be fooled by someone who's not the real deal. Randy and his shop are Class A rated. I'd trust them with any repairs I needed to any vehicle I have ever owned. Number One: THE SHOP IS CLEAN! You can all but eat off the garage floors. I can see that the bays and tools are organized and handy from looking in from outside, and that's a key signature of professional mechanics and management. The office and waiting area are clean as a whistle too; and everyone is very polite and friendly in addition to being knowledgeable and helpful. Prices are VERY fair, and they'll quote you up front for any work to be done. For maintenance, repairs, and towing I rely on Viele's as my go to and recommend them every chance I get.

After dealing with multiple dealerships around the area I stumbled in here. Collin greeted me right…read moreaway and started asking what I was looking for. Within 2 minutes he had the exact car I wanted up. He did an amazing job checking in on me and making sure I had everything I needed. Everybody is welcoming and they were very patient when it came to waiting for my lean release in the mail. Highly recommend!!!

Holy moly PLEASE heath these words!!! Do not approach, do not stop, do not look, and do not even…read morecall. It's not worth a second of your time. Unless you want to be belittled and berated and spoken to as if you're an idiot. Curt the manger is quite the BS'er, Marshal the sales man is the worst, he'll talk down to you for sure. DO NOT ATTEMPT TO DO ANY BUSINESS WITH THE ROMEO AUTO GROUP!!!!

I had the best customer service the best auto work and the best detailing of my car I've ever had…read morefrom the moment I walked in there till I pulled my car out of there. Everything was perfection. They went over and above my expectations not only did they perfectly clean the outside of my car but they cleaned the inside of my car like it was brand new I would highly recommend them to anyone anytime.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

Would highly recommend! Had to have my car towed. Ron was great with the pickup and did a…read morepreliminary work up. Recommended a motel for the overnight stay caused by my car mishap and even drove me over. They also do heavy towing, and work on RVs. Just an overall great experience.

Gotta give a shout out and say thanks to Mueller & Sons. Late at night they completed a tow for my…read moreson and treated us right. Good folks to call when you need help in the Adirondacks.