1. Warrensburg Collision Center

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Warrensburg, NY

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Warrensburg Collision Center

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Warrensburg Collision Center

Bumper repair

Collision repair

Dent removal

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6 years ago

Helpful 3
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Rich's Route 50 Service Center

Rich's Route 50 Service Center

(11 reviews)

I've been here a few times, and I held off on a review until now because I was waiting for…read moresomething negative to happen (as it often does with mechanics). But there's nothing negative to report! This place has helped me out with everything from minor (and cheap) concerns to body damage and engine issues. They always give me a fair estimate (I've shopped around) and the work is always done surprisingly quickly. The past two times they even threw in some work without charging me (like a tire rotation or free diagnostic for a check engine light). And they were great at dealing with my insurance company and helping things to move smoothly and quickly after an accident. It's got that family business atmosphere, and you always interact with the same people, which helps with the trust-building. Even my uhaul rental experience was overly positive! There's the cutest little chihuaha hanging around, too. I highly recommend Rich's for any mechanic work or uhaul rental. I'm moving out of state and leaving this mechanic I trust truly disappoints me.

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Viele's Automotive Services

Viele's Automotive Services

(17 reviews)

I am from Stillwater and currently work in Warrensburg. I had an awful sound coming from the back…read moreand then I couldn't reverse the car. I stopped in an it was busy, and Randy took the time to come out and look quick at my back breaks. I asked if I could bring the car in, for the following day to repair. He stated yes. The following day, I checked in with his wife (I like a family business). I went to work. I guess things got hectic for the shop, but they handled it with grace. It was a Friday, and I was worried, they may not get to it. Randy's wife assured me; it would be all set by the end of the day. Randy stayed an extra hour and completed the job. It needed back breaks, rotors and calipers. Plus, I had one headlight out. It was completed and at what I believed a fair price. The car is running wonderful. Randy also made note of a few other items, for possible repair at another time. The place was clean, and the customer service was impeccable. I was nervous, because I hadn't gone to anyone up this way. I saw the yelp reviews that basically stated, what I am now. I will defiantly go back. I found them to be trustworthy, excellent work and fair priced (I am on a budget).

PLEASE READ FULL REVIEW: Two years ago, I was in a bind as an out-of-towner when my alternator died…read moreon a camping trip. Not only did this place get me out of a bind, but they did great work and gave a fair price (which, in my experience, is very rare when one is an out-of-towner). Since then, I have recommended him to all of my fellow vacationers at my club in Essex County. HOWEVER: I returned today with brake issues and had a completely different experience, much more like what you would expect when you are up the creek without a paddle (i.e., when they don't see you as a prospect for future business). I guess all the friends I referred failed to drop my name! In any event, I am rescinding my recommendation after taking this bath. Hopefully, my previous super-positive review successfully deleted. My advice: don't drive past other mechanics to reach Viele's if you are in a bind. Expect that the price will suck, take your lumps, and move on. Be safe. No more reasonable prices for out-of-towners here. (Work was still sufficient on this hard-to-botch brake job, hence, I'll refrain from giving the lowest possible rating despite experiencing the lowest possible satisfaction.)

Warrensburg Collision Center - bodyshops - Updated October 2026

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