PLEASE READ FULL REVIEW: Two years ago, I was in a bind as an out-of-towner when my alternator died…read moreon a camping trip. Not only did this place get me out of a bind, but they did great work and gave a fair price (which, in my experience, is very rare when one is an out-of-towner). Since then, I have recommended him to all of my fellow vacationers at my club in Essex County. HOWEVER: I returned today with brake issues and had a completely different experience, much more like what you would expect when you are up the creek without a paddle (i.e., when they don't see you as a prospect for future business). I guess all the friends I referred failed to drop my name! In any event, I am rescinding my recommendation after taking this bath. Hopefully, my previous super-positive review successfully deleted. My advice: don't drive past other mechanics to reach Viele's if you are in a bind. Expect that the price will suck, take your lumps, and move on. Be safe. No more reasonable prices for out-of-towners here. (Work was still sufficient on this hard-to-botch brake job, hence, I'll refrain from giving the lowest possible rating despite experiencing the lowest possible satisfaction.)

I'm not a professional mechanic, but I know my way around a vehicle a little - and I've seen too…read moremuch to be fooled by someone who's not the real deal. Randy and his shop are Class A rated. I'd trust them with any repairs I needed to any vehicle I have ever owned. Number One: THE SHOP IS CLEAN! You can all but eat off the garage floors. I can see that the bays and tools are organized and handy from looking in from outside, and that's a key signature of professional mechanics and management. The office and waiting area are clean as a whistle too; and everyone is very polite and friendly in addition to being knowledgeable and helpful. Prices are VERY fair, and they'll quote you up front for any work to be done. For maintenance, repairs, and towing I rely on Viele's as my go to and recommend them every chance I get.

Excellent experience; honest and friendly staff that are in the customer's best interest. They…read morewon't make unneeded repairs which is certainly welcomed. Prices are good as well.

Very friendly, generous folks. I stopped in for an estimate on some work I needed done and they…read morelooked my vehicle over and got me in THAT DAY!!!! They were quick, efficient and honest! I am very happy with my experience there and I would recommend this business.

We had our tire go flat and stopped by and they plugged the tire and put it back on free of…read morecharge!! Thanks for your help!!

Fixed my vehicle while I waited. I needed a car battery and…read morethey got me a good one within minutes.

A detailed explanation of the problem resulted in the question. Do you want to leave overnight? It…read moremay not have been needed as this is my only way to get around. He declined the job without explanation and empty air when I called back. Then my number is blocked. What rude service!!!! Obviously he recognized I knew too much. Other mechanics listen and work with me. He wants to do the full unneeded (maybe) expensive part of this job. Avoid unless you have deep pockets.

After getting ridiculous estimates and I mean out of this world estimates, I came here as a last…read moreeffort to get an estimate. I was shocked with the number Warrensburg Collision gave me. This place is not like we will do it for half the quality and half the price, but their estimate was still a good amount less. They told me 3 days but ended up being 4 days, no big deal because I wasn't in a rush. When I arrived on the fourth day, I got no change in price, no extra cost. All I got was the person making sure I loved how it turned out...I did! It looked great. I used them to repaint one of my Jeep doors and it looks straight from the factory. I will for sure be using this place again for anything else as they have earned my stamp of approval.

From the owner: Warrensburg Collision Center Inc provides auto collision and body repair services in the…read moreWarrensburg, NY area.