Not my favorite B&N. Vibe can feel pretentious & unwelcoming. Asked if they had a magazine in-stock…read more& was given a mix of insults & excuses. "Are you sure this title is in print?" ME: Yes, for sure. "Because..." ME: Because lots of magazines have gone digital, I'm aware, this is for sure in print. "This could be a magazine that only grocery stores carry." ME: Well I've purchased it here before, not specifically this store, but Wyomissing location. "Oh, well, we clean up our magazines, they don't do their job there." A simple, "Iooks like we don't have it" will suffice. I kinda wanna say (but don't) you have a lot of attitude for a store that has a broke-azz escalator & none of the magazines I want. It's unnecessary to run down another location & the point is wasted, cause if Wyo "not doing their job" means a broader selection of magazines to choose from, guess where I'm heading next time! At the register I'm asked if I want to use my rewards which are greater than the purchase I'm making. I reply sorta rhetorically, sure so long as I won't lose the difference. Said to me sarcastically, "Yeah, we're just gonna throw them all away!" WTF. Glad I was having a chill day & didn't respond w/ equal sarcasm, "right, cause rewards, points, coupons, these things never expire or have rules." No seating. Tight cafe area. Right-Fighter employees. Disappointing magazine selection.

I enjoy taking my kids there. Knowledgeable and friendly staff. Would recommend to everyone.read more

Great customer service! Visited here with our niece to find her a good book to read. We asked the…read morelady in charge about possible recommendations. We mentioned some previous books that our niece enjoyed, and the lady was able to give a number of great recommendations. All three of us enjoyed the experience so much that we each bought a book. Can't wait to read my poetry collection. Great to see that this bookstore also carries the summer reading selections for local public high schools. Will be back!

One of the best local book stores that I have ever encountered. Wide range of topics. Great…read morecustomer service, very knowledgeable team

A bookstore... my youthful companion described it for me "it's like a library but you can buy the…read morebooks amd your voice doesn't have to be on level zero". They had a nice selection, great sales here and there.

One of the last stores to still have the classic bookstore atmosphere. All the staff are very…read morefriendly and knowledgeable I love going here to get my books. Highly recommend to anyone looking for the classic Barnes and noble vibes as it's hard to find these days since a lot of them are newly renovated.

This was my great new discovery of the weeken and it made my day. It you are a fan of a cozy brick…read moreand mortar bookstore filled with reading treasures this is the place for you. What a great addition to downtown Phoenixville! The staff was super friendly and very knowledgeable!

I'm conflicted, really, on this one…read more I was super excited to see Reads & Company open, and right across the street from the Colonial Theater, where Lion and I spend a lot of time. We are both bibliophiles and cinephiles. I have spent so much time in bookstores browsing, discovering, exploring. A day comes when I got to town before Lion. Having time to kill before the movie we were going to see, I head over to Reads to check it out. Out front is a blackboard sign that's cute, good sign. The space is deep and somewhat narrow, which is pretty normal for the age of the architecture. You work with what you have. I first see a board of upcoming author events with books stacked below, in case someone wants to pick up the book in advance. Nice merchandising move, I think. Then I start checking out the stacks lining the walls and arranged on tables. The presentation is clean, sleek with warm tones. There are A LOT of titles here, and typically 1-2 copies of each, which is smart. Maximizing shelf space, with just-in-time supply chains you're not risking being 'out' much. The selection skews towards topical issues in politics, biographies, business, etc, and fiction. A selection of staff recommendations with write ups. There is in the back a children's section with a nook for kids to hang out in that's shaped like a rocket ship. Some absolutely adorable onesies. A perfunctory but respectable selection of YA and SciFi and Literature. No humor or books on movies/directors, which I thought would be a nice tie with the historic theater. They do have local authors in a section and some history of the local area, which is cool. Staff were very friendly once I initiated conversation, and I don't mind that. As a more introverted person I find that too bright a greeting, too much chat, especially in a place to bury myself in a book, is off-putting. They were great, really. The struggle: There are no places for anyone over the age of, say, 4, to sit, unless it's the sleek wood floor. Even in the children's area there's no place for the grownups to sit. Also, those onesies are cute and a missed opportunity for toddler and youth gear, even some adult gear of the same style and feel. If your kid's out of onesies but REALLY WANTS that Pigeon Drives the Bus onesie, you've got an unhappy toddler. This is not a place that wants you to stick around. As I struggled with how to describe it, I would say that it's most like a bookstore you'd find in an airport or a train station. A well stocked shop to spend maybe 15-20 mins in finding an acceptable title and then go on your way. This is not *bad*, it's probably a great business model for a customer looking for a book that an author just talked about on The Daily Show or just got a review in the WSJ. The quandary for me is simply that I'm not that customer, which means I may stop back in, but I wouldn't make a special trip. I want to say "Yay I'm a fan" because for whatever reason 3 stars is perceived as 'bad' but truly, it's A-OK. Not my kind of place, but a great place for a different kind of customer than I. I wish them great success as they court that customer, truly.

I somehow managed to not notice this store right next to Krispy Kreme until I'd walked past it…read moreprobably half a dozen times. Guess I was focused on getting to donuts, but I'm glad I finally noticed it and now I stop in whenever I'm in the area. It's a smallish space, but well organized with a wide selection of genres. It's primarily books, but they also have DVDs and a small CD section. There are a few stepstools scattered around to help you reach the items on the higher shelves which I appreciate as a not super tall person. I find the CD section difficult to shop though, as it's on lower shelves and even with my glasses on it's tricky to read the small type on the cases near the floor. The employees are friendly and polite and always happy to help if you're looking for a specific title. I've only ever purchased here, but they also take items for trade-in, although you need to make an appointment for that. The prices are generally in line with other used bookstores in the area. Definitely sign up for their e-mail list, as they frequently send out discount codes. Unlike some used bookstores I frequent, I don't always leave here with a find, but I often come across a book on my TBR list at a good price.

As with so many other smart used bookstores, they have a "bargain" cart up front with $2.50 for…read moreone, 3 for $6. I easily found 3 I wanted within a few minutes, then went back looking in the Middle East section for some titles that might help a subject I'm studying at the moment. The place is laid out very neatly, but the titles are arranged in the careless way that you want and love in a used bookstore, allowing you to dig for treasures on your own, albeit within neatly defined genres. Friendly staff, and they will buy from you by appointment and offer you double the store credit they would offer in cash. May have to stop by again soon. :-)

Beautiful spot, great service, and a massive collection of used books. I came on my birthday and it…read morewas a blast to just walk up all of the floors (I think there were 4) and see what they had. The only thing I wish is that they'd had a bigger collection of Easton Press/Franklin Press books - I came looking for more classics and I found this particular collection to be a little small. Otherwise, amazing spot.

This is one of the most unique bookstores I've ever been to. When you first walk into this building…read morethat looks like an old castle, you are given a map - that's how big this place is and how many nooks and crannies there are! It's stocked with used books, mostly from several decades ago, so don't expect to find recent releases. I snagged two Agatha Christie books, which can be challenging to find. It's a fun place to explore, and if you're looking for an older book, this is the place to come.

The staff , all of them, were friendly, helpful and just full of happy! Great selection...highly…read morerecommend

Positives: good selection, I've been twice and found books I was looking for both times. Also well…read moreorganized so its easy to find what you're looking for. Cons: same woman working both times was not polite. Makes me never want to ask them a question. Not a good bookstore vibe. If you go, Prices are posted up front, hanging from the ceiling. As of July $6 hardbacks and $5 paperbacks (Kids books were less) and a lot of books are priced on the book. $20 bag sale They were running 50% when I was there

Amazed that I'm the first to review this location! What an exceptional used book store! I have a…read morehuge interest in presidential biographies, and this store delivered when it came to that genre. I walked out with a couple great books to add to my collection, and will be back soon to pick up some more! My favorite thing about this store is that they offer hard to find books for a great price. They have an extensive Pennsylvania section which includes biographies about many of of the small colleges dotting the southeast part of the state, and a large amount of genealogical books as well. I was strapped for time and didn't get a chance to explore the entire store, but the sections I perused left me with a great feeling about the place. The lady who helped me check out was extremely friendly as well. Have already recommended this store to a couple friends and family, and I will personally be making the trip back out as soon as next week. Highly recommend!

I've been to many used book stores. Most look about the same, with about the dame pricing, etc…read more And this one holds true to that. Looks like most other used bookstores. But... The owners of THIS store have been in the book business for a while. Both put in years at a large chain bookstore. They've used that experience to create a store people WANT to shop. They are extremely knowledgeable on many topics, and very friendly. The store, like many used bookstores, is a work in progress. The difference is the people, and the staff are amazing!