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Book Boys

5.0 (3 reviews)
Closed • 9:00 am - 11:00 pm

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Animal Welfare League of Arlington

Animal Welfare League of Arlington

(75 reviews)

Shirlington

Wonderful Shelter with extremely caring veterinarians, onsite staff and volunteers! The animals…read moreare always treated with tender loving care. If there's the slightest indication of a health issue, the lil' guys are treated immediately. There is no better Shelter in northern Va.

My husband and I saw a dog we were interested in meeting and possibly adopting so we reached out…read morethrough Instagram to get more details. We got a quick response, which was nice. They let us know that based on the dog's profile, they recommended that we do a meet and greet with any family dogs we already have at home. So we get ready, load up our pup, and go to the center. When we walked in, we felt like the vibes were pretty off immediately. The front desk staff seemed to be pretty unfriendly, barely addressed us, and barely made eye contact with us. But we moved on and I tried giving them some grace... We then told them which dog we were interested in meeting and they let us go back to the kennel for a first glance. We came back out and when we asked for a meet and greet, the one worker seemed super hesitant in even allowing that. Lots of "ummm, yea, I guess you can" vibes. My mother-in-law waited in the lobby with our pup and they led my husband and I to their yard for a visit which went well and I asked if I could switch out with my mother-in-law and were told that it'd be best not to have the dog meet too many people in one instance since it has a "stranger danger" personality. What if the people after us wanted to meet him, would they have turned them down because it was "too many people"??? We then asked to have our pup meet since our meeting went well and were met with more hesitation. We let the staff know that we also have kids at home and they recommended that we come back with them so the adoptable pup could meet everyone at once instead of letting our dog meet in that moment.... we thought that was odd since we were already there and prepared. My husband was already over it and left and I went back in to ask if the dog we were interested in could be adopted that day or before we were able to come back. They let us know that they couldn't guarentee he'd still be there. Never once did they really walk us through the process or even offered that we could essentially put the dog on "hold" until I kept asking more questions. They finally directly us to a QR code that went to an interest form. I filled out the whole thing and then they were like, "oh, BTW, its a nonrefundable $50 fee/donation to put an animal hold on". So... fine.... because we really wanted to make sure he was still there when we came back. Fast forward to the next day, we bring our kids and our dog back in. They then tell us they they're going to have our dog meet their dog 1st and if that goes well, we can introduced the kids. What the actual crap since we already had our dog in the day before! So the meet and greet with the pups didn't go the best which isn't anyone's fault. We understand and recognize that is out of everyone's control and don't fault the staff for that interaction. One of the other workers who wasn't there the first day tried helping and made some suggestions to have us adopt and older dog but at that point we were ready to go. We were so frustrated with the entire process. They wasted our time, weren't upfront about the fee/donation, and the staff either didn't understand the process themselves OR they really didn't want it to actually work out with us from the moment we walked in there. We've adopted from Wolftrap Animal Rescue twice and had wonderful interactions. We also visited the Lorton Animal Shelter and everyone there was really kind and friendly so I'd recommend others going through one of those other agencies instead. We just hope our nonrefundable $50 donation goes to good use...

Book Boys - donationcenter - Updated October 2026

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