From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a…read morerepair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.

Dryer suddenly stopped working so I contacted Strela. Artem…read moreresponded quickly with availability. He was able to come at a convenient time, found the issue and fixed it quickly for a reasonable price. Even took care to remove his shoes at the door! Highly recommend him for any appliance repairs or other work.

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

My dishwasher stopped working and flooded out of the blue…read more I picked Hawkins and two other companies based on their reviews, for estimates. Hawkins replied quickly and definitively, and provided a reasonable look-see price that would be folded into the final price if I got the work done. Even better, they could come out the next day. The tech, Shawn, called when he was 16 min out and arrived right at the beginning of the two-hour window that had been promised. He couldn't have been more friendly, polite and professional. He got to the root of the problem quickly, and then found another. He fixed that, too. It had been a clogged drain and a blown wire of some kind. Then, he gave me some tips on how to keep the unit clean and fit going forward. I am so glad I called Hawkins and they will be my go-to appliance repair from now on. I could not have been more pleased with the work that was done.

Make sure to get an invoice, diagnostic, and estimate in writing. Or they will tell you a different…read moreamont for the estimate and not provide the diagnostics when you paid $75 for the diagnostics. Called them cause their great reviews but was a disappointment!

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

Speedy response. Fair diagnostic pricing ($53) which is included in the repair. Came on time with…read moreample notice in advance, letting me know when he was near. Fixed my washer same day. Final cost more than fair ($85). Can pay via CC or cell; I used Apple Pay.

I called them to repair my refrigerator, but they were honest in saying that they couldn't fix it…read more They also provided me with direction on contacting the manufacturer instead. This saved me a ton of money because my fridge is still under warranty. I really appreciate their honesty and integrity. They could have easily tried to fix my fridge and charged me a lot of money, but they didn't. They were more interested in helping me save money and get my fridge fixed properly. I would highly recommend them to anyone who needs appliance repair.

They were great! I messaged them late on a Sunday and they were at my house the next day. They…read morediagnosed it and got it fixed a week later when the part came in. Carl was great. He communicated with me throughout and followed up quickly when I asked some questions. Thanks for the help!

Viking is the absolute best equipment out there in my opinion i feel so fortunate to have Viking…read moreequipment that came with the house i bought Viking appliance care is top notch professional get the job done good people

A very nice man named Sam came to our house. He was professional, kind, courteous and thorough. I…read morewould have no reservation calling him again if I needed a repair.

Could not recommend more!! We came home from our honeymoon to our dishwasher not cleaning our…read moredishes properly. I called Vision Appliance Professionals, and they came out the next day. Extremely professional, cost-efficient, and timely!! Sam knew exactly what the issue was and executed the fix right away. Will definitely be using Vision Appliance Professionals for all of our future needs!!

I noticed that the owner claimed this business. I wonder if he still will once he starts hearing…read morefrom BBB and everyone else that matters about the complaints I filed? I have never done this before but I think it's a shame for anyone to rip off anyone let alone an elderly person on a fixed income. I have pictures of all the phone calls and text messages .

From the owner: At Philly appliance pros, we understand how important your appliances are to your daily life, and…read morethat's why we’re committed to providing fast, reliable, and affordable repair services. Our team of skilled technicians has the expertise to fix a wide variety of appliances, from refrigerators to washers, with high-quality parts that ensure long-lasting results. We offer transparent, upfront pricing, so there are no surprises, and we back our work with a satisfaction guarantee. Whether you need same-day service, emergency repairs, or honest advice, we’re here to help. As a locally-owned business, we take pride in serving our community and providing personalized, customer-focused care every step of the way. Choose Philly appliance pros for reliable, professional, and hassle-free appliance repairs!

This is the easiest appliance repair compNy I've ever had to deal with…read more I called them over the weekend because my washer broke. Tom picked up listened to my issue and told me he would call me back between 7 to 7:30 Monday. Fast forward to Monday he called me 7:30 on the dot. Said he would be there 9-11. 9:40 he calls and they are on their way. They came over and changed the belt. After that it had to cycle through because it's the new fangled kind that has a bunch of electronic crap. So they left for another customer and told me to give them a call after it cycled through. Of course it didn't work and it kicked my bracket off. I have them a ring and they said they had to call Speed Queen to trouble shoot and get back to me. So of course I thought they weren't going to get back to me and now the issues would start. Not so! Within an hour they called me back to say they had spoken with a tech and the electrical board had to be replaced. They'd be back in 20 minutes. It's awesome to work with a company that is punctual and does what it takes to keep the customer satisfied. Make sure you tip these guys!

When smoke started coming out of my washer, I immediately called the nearest washer service and…read morefigured it would be a week or so before I got them out here, especially because it was a few days before Christmas. But Tom said he'd be over in 20 minutes, and he was. Just an hour later, he had fixed the issue and all was well. I rarely write reviews (and usually I only write them for especially bad services that infuriated me), but I was so blown away by how quickly they came and how well they did their job that I had to write them a review. Calling an appliance service and having them at your house within 20 minutes, and the problem fixed only a little over an hour after your call is just unheard of, so they need to be commended for it.