I've always had a great experience here donating whole blood. Typically once or twice a year. This…read moretime it's no exception. Courtney was really nice and made the time go by really quick. Everyone is always super professional and made the experience easy. I only donate to Vitalant!

I was greeted immediately upon entering the building and the receptionist was wonderful. I enjoyed…read moreher happy yet professional demeanor. Once checked in, I was taken to the back to check vitals and go over any additional questions. A quick and to-the-point experience! Usually, the finger prick back there hurts more than the actual needle for giving blood. But, this experience was the exception! Now, I totally understand that phlebotomists have to learn from real life experience and the phlebotomists on staff were really lovely people. They made sure I was comfortable and everything around me seemed sterile and clean! So, as comfortable as you can be in a doctor's office setting. But, my vein couldn't be found by the first phlebotomist, so she asked for another's help and the next phlebotomist rolled it a little into my vein for a slow draw and got worried about it clotting, and so then they called the third and final over as a senior manager and she was really gentle. I was relieved she came by, because I was starting to really feel woozy and the burning in my arms intensified with the needle rolling. But, she was able to roll it into a fast and healthy flow so that I could finish up in no time. She wrapped me up, said I could take a snack, and sent me on my way. But, I felt nauseous from the experience (needles usually don't bother me) and my arm bruised up pretty bad and was sore for days. Like blue/black color. I understand the learning process, this was just my experience and I feel a bit traumatized for going back anytime soon. Luckily, everyone was nice and I appreciated the snacks. My review is right down the middle! I'll obviously go back to keep up with donating and just hope by that time that my vein can be found and that the training is more extensive and effective so I'm not that sore or bruised again. Cheers!

I'm trying to figure out why there's so many bad ratings. #1 this is way better than working at…read moresome 9-5 fast food gig and the gigs I've done before. #2 it's out of the control of the staff members whether medical personnel leave or not and they would rather have your health protection just in car you start convulsing. #3 I've met since beautiful heart and kind hearted people here. The sweetest people I've met have been in this very place. Alejandra and Deanne McClung (spelling?) And Tina Have been so absolutely amazing . Seriously, Deanne and Alejandra were so sweet and walking me through the process and comforted me. Tina reminded me why is so important to donate because it takes like 1200 bags of plasma (could be wrong- but I just knew it was TONS) to make meds. Tina, you were so kind. You're doing amazing& tabs for telling us the importance of WHY plasma centers exist. Deanne, you are such a sweetheart and just a professional at what you do. Don't let anybody take away your smile and your mama bear proecting spirit. Alejandra, keep your youthful spirit. You are like a breath of fresh air!

Friendly staff and clean facility. Also super efficient. Will recommend…read more In and out quickly

Staff is very friendly and informative. Makes sure you comfortable. Process does not take very…read morelong, and they make it as painless as possible. I like the feeling of helping others and with their blood mobile that comes to Windsor, it makes it very easy to make appointments around my schedule without the drive. I like that they text me when my blood is being used. Gives me a great feeling and glad I donated for that person in need.

Super nice people here! Donating blood is crucial to help many people, if you are willing and able,…read morethis location is professionally staffed and comfortable. And when you finish, they have snacks!

Worst plasma place ever and recommend do not go to the one on pecos, first of all the manager…read moredoesn't know how to fire people and likes to have his favorites witch these favorites being really unprofessional at their job, and most of the workers rather just talk then get people poke and out of the building, also the girl name Lola who works at the pecos location needs to be fired ASAP, really unfortunate how someone can hate there job and take it out on a stranger and that's what messed up my experience, the day I donated she did everything wrong for example she pooked me wrong by going way to fast and not taking her time, an other was that she pooked me wrong and made me bleed all over and had to be deferred and lost out on MONEY that I needed. and I've been donating for years now and never had a problem like this while donating. This place needs to be closed down or hire all new staff or hire a new manger, this is ridiculous and needs to change now for the community and for the people who donate

This place discriminated against me for being trans even though meeting all of the legal…read morerequirements for donating plasma at the time of my appointment. The manager, Brenna Thomas told me I was denied because of my address. She claimed that my address was supposedly on a federal 'no donate list' because she claimed it was a halfway house (it isn't). My complex has never been a halfway house, not to mention it's literally across the street from the local high school for the community she operates in. Not to mention I'm not a felon. Put simply; she refused service despite having met all legal requirements for donation, made up an excuse and bold face lied to me about the reasoning behind her denial. Again, despite meeting all legal requirements that a trans person must meet to donate. Not to mention Brenna Was incredibly rude, condescending and disrespectful to me while speaking to me both over the phone and in person.

While this review is listed under Bonfils Blood Center, 3113 28th Street, this location is a blood…read moredonation center called Vitalant. On the first try to make an appointment through the website there was a note saying they weren't accepting appointments but they would accept walk-ins. When I arrived at the storefront/office I was told they only accepted appointments, not walk-ins ?????? OK, I went home and tried the website again, selecting different dates until it would accept an appointment. Showed up 5 minutes before my appointment. An hour and 20 minutes later people with appointments earlier than me were still waiting. Technicians appeared to be available but no place to service the donors. I overhead a technician saying he needed a break for lunch...that was at 4:15P. Even though they take email-address/mobile number on the website when making the appointment, no one called/txt'd/emailed about running behind schedule. From the looks of the way the office was run, I'd guess this was a 'normal' day...stacking up the donors with multi-hour waits. I left. I'll try to donate through an organization that can match their capacity/throughput with their reservation system.

If you can pass the many screenings to be eligible to donate blood, this is the best place to do…read moreit. The staff are friendly and welcoming and professional. I got over my issues with needles by donating blood in a friendly environment and it makes me feel good doing it.

Boulder office has great staff and I'm so happy to have this office as an option. The Westminster…read moreoffice is equally as nice and the staff are so professional.

I've gone to CSL in Arvada on and off for about 7 years. I've also donated at Biomat and BioLife at…read morevarious times over the years. They all have their pros/cons. Let me first say that Robert, who works at CSL in Arvada has ALWAYS been friendly, professional and kind and does a great job. He's been there for years and is my favorite staff member of ANY of the donation centers that I have ever been to. I just started going back to CSL and both Robert and the manager (her name escapes me) both remembered me after having not been going there (going somewhere else) for the last two years. So, that is a major PRO and both of those people deserve kudos for that level of service to a previously very loyal donor. They both get 5 stars...hand down! Also, a positive is that CSL updated their plasmaphoresis machines a couple years ago and the newer ones (Rika) are much faster than the older ones and the filter doesn't clog like on the old ones which slows down your whole donation process, so the new machines definitely decrease your overall donation time...that is also a huge PRO. I can usually get through my full donation (over 800 mL) in under 1/2 hour. The older machines (still used at Biomat) take me about 50 minutes on average and can clog in the filter which slows is down even further. Here is why I only give CSL as a whole 3 stars: CSL still has the same issue they've always had...no designated front desk staff to answer the phone and manage the new donor process and too few people doing screenings to keep the line moving at a steady pace. So, instead the screeners and/or nurses have to do their job AND float back and forth to the front desk to answer phones, do walk ins, manage new donors....and you can see/feel the stress they are unnecessarily placed under to handle all of that as well as the stress for return and new donors who have to wait...and wait...and wait, sometimes for unnecessarily long. Every other donation center I've ever been to ALWAYS has at least one if not two front desk staff at all times. There is no reason CSL can't, too....for the love of god pay them more if you have to...it is highly unprofessional for a medical center of any kind to be run that way. I'm sure that has less to do with the staff who have been loyally doing their job there for years and KNOW full well the limitations and stress this system places on all of the staff, and more to do with corporate BS preventing this place from paying more and getting a few QUALITY front desk staff. So, no criticism of the current staff...but total criticism to CSL corporate....DO BETTER! My last criticism is the occasional screener (not all of them, but some) who takes WAY too long to do a simple screening while everyone else in line is pulling their hair out in frustration while the screener and donor chit chat for 10 minutes. It should only take about 4 minutes per donor to do a simple screening, and I've seen the occasional screener take twice that long on every single donor or longer...which means if you're the 8th person standing in line, you're going to wait an extra 30 minutes just to get screened. Of course, how bad of a problem that is depends on how busy it is and since CSL does a walk-in only, no appointment system you may walk in one day to no line at all and get through pretty quickly and another day to a line that goes out to the door. That can be very frustrating because you can't plan your day around not knowing how long your total donation time will be. That being said, a huge criticism of BioLife is that they DO use an appointment system but they don't limit the number of people who can sign up at any given time. So, you show up on time for your scheduled appointment and you're still the 10thh person in line and it takes just as long...if you're going to use an appointment system, then LIMIT how many people can sign up in any 15 minute time slot. Otherwise, what is the point???? If that time slot fills up, then you have to sign up earlier or later and that will spread people out enough so that the line doesn't get too long. I HATED that about BioLife. Go read the reviews for them and you'll see countless reviews stating that criticism.

I had left the former negative review, but that was truthful, about this donor location. I actually…read morereturned twice after that review, and it seemed the manager lady had some sort of vendetta-- maybe she was angry at my truthful review. I'd advise NOT going to this location to donate. The RNs are good, most of the staff on-site are nice; some phelobotomists ARE NOT so be careful to avoid those (see my first review). The Manager seemed to wait until my donation was completed, had already promised to provide $75 for my last promo donation, but only provided $68, so she didn't follow through, and this was twice after I had asked her directly. All I know is I'd Not recommend this donation location or try BioLife. Avoid this location. Avoid this place altogether and go to BioLife.

Great place!! Great people courteous .... professional they a great crew wouldn't go anywhere else…read moreclean place fast efficient!!! All around. Win win!!

Love this place! People are so nice and caring! Very clean and quite and well kept,best place to…read moredonate!

A very bad experience at this location, with one person in particular…read more Not a hello, very rude and demanding like I am a criminal. Just wanted to help someone with my donation, not looking for any raffle or gift card. But the donation didn't happen today. I could not take the bad attitude. Will find a different place to make my donation. This should be a pleasant experience, not one like I had.

A great way to celebrate the Season of Giving is to donate blood, and no Better place to do it than…read morevitalant blood bank in Parker. The Team here ensues you have a wonderful time and they are very safe and professional making your contribution an easy thing to do.

They have changed their name to vitalant. Destiny took care of me and we were in and out as fast as…read morefast can be. You have blood and you should give it, people need it and it's easy for you to replenish. Oh, the also have great snacks as you wait your 15 minutes after that

I came here as a first time blood donor. The staff was super professional and caring from handling…read morethe paper work to after care institutions. Will definitely be donating here again! Also, note to first-time donors: it's way worse if you psych yourself out. The needle itself really doesn't hurt and the staff took great care of me when I felt fuzzy after. The whole process, including filling out forms, only took a little over a half hour. If you're on the fence about donating, know that the needle is nothing to fear for an incredibly positive and worthwhile experience.