Long lines but they move fast. My entire family loves the ice cream here. An always rotating menu…read moreof flavors along with the classics means that there is something for everyone. Parking can be challenging on busy summer nights but we will usually find a spot. There are plenty of tables as customers rotate out quickly but never feel rushed.

Royalty to apparent royalty - LB came to pay his respects to the self proclaimed sir King of Kone…read more A Westchester staple for many a year, I found that I simply had to make the trip up to the boondocks of Westchester (all relative, zero disrespect.) The scenic route up adds to the mystique of what you hope to be a mystical ménage a trois of flavor, texture and relief from the great icy meal known as ice cream. It was a Sunday afternoon, in June... I lied, it was July. But it's July now? Keep up. Daunting day. The sky filled with thunder and water to wash away the spring of heat that leaped us into proper summer. Tan - looking like the man - I toss on my beater and jump in the whip with my foreman (forewoman.) We set off for our journey knowing we had a time limit - I needed to return to see the Norwegians Renaissance. The dismantling of the Joga-Bonitoless Brazilians. The beauty and cruelty of calcio. So I skip-to-the-Lou my darlings... we park in a strange parking lot and line dance our way to an ever growing crowd on a strange day and time and weather for people to be here. However, must I remind the folks... the line was full of Westchesterites crawling through a desert for a dessert. Yes you read that right. Westchester is a dessert desert. No truly top tier ice cream - all, in my experience, relatively good/great. And so, although the king karries the name... you could label me as suspicious. Exceedingly, not relatively, suspicious As the Inspector Clouseau I am, lovely weather we are having... I knew my suspicions were likely reality. It was likely that a starved civilization of Westchester, desperate for an amazing cold cream would overhype a nostalgically good option to stardom. So, my final thoughts. Is it fatal? If so... how fatal? Good question, and better answer coming... as always. Stay with me here I'm going to go rapid fire - In dire need to wrap this up. This is good ice cream. It's not great. It's not worth a 30 min drive. The price is simply outrageous. Up there with the greatest price gauges I've seen. If you want to argue there's no quality ice cream shortage in the county then tell me how in Katonah, King Kone is charging these prices? And finally, the staff here is INCREDIBLY RUDE. Read my reviews. I rarely even mention the service. But if you're the king, you better serve me like I'm a queen. This staff is disappointingly brutal. If I'm in a pinch I'll flinch before giving this place my Da Vinc. It's good. It's not a great. It's not King. It deserves its Kone but not it's Krown. I'm tickling to give this joint 3 stars for the full experience but I'll stay impartial. I'll stay real. I've give ya a good deal. A lucky 4. A clover... I'll maybe be back - but this review is over.

The place is awful. They people they have working there seem to be brain dead and unprofessional. I…read moredon't think I've ever received an order that wasn't messed up. I order specials off there own menu and they can't even get it right. Always something missing, whether it's hot fudge or the wrong size. It's not that difficult. Doesn't take rocket science to scoop ice-cream and add some toppings. When you ask them a question the response is "yea, what's up". I swear these kids are def stoned. To the owners, your staff needs to go.

This is not the first time I've had an issue with this cold Stone. I decided to give it another try…read moreand order a milkshake off the app. I arrived to pick up the shake and was ignored for 5 minutes with nobody else in the store. Then when I asked where my shake was they told me the shake machine was broken and it didn't matter because they were out of coffee ice cream. Their attitude made the situation so much worse like so what would you like us to do about it. I asked for my money back which they told me they couldn't do. They made me something as a replacement but not equivalent in value. Through it on the counter and went back to doing whatever they were doing before. I was literally the only person in the store. I'm done with this place.

Great variety of frozen yogurt flavors and toppings. The space was big with plenty of seating…read morearound the place. The staff had a mini vacuum to clean spilt toppings on the counter in between customers which made the place feel extra cared for.

I'd come here every couple of weeks sometimes with friends and enjoyed the frozen yoghurt even…read morethough I thought the price was a little high. They used to have a rewards program with a physical paper card that got stamped every visit, until you filled the card and got a free yoghurt. Some time ago that changed to a system of just giving your phone number. Fine. Today even though I was accumulating points against my phone number I was told I would have to register with an application to maintain the points I accumulated. And if I don't register I effectively relinquish the points I had gathered. This change would have been acceptable once someone got enough point to redeem. But on principle I don't like the idea of being forced into registering for something I don't want after I was already earning points. If I had just redeemed a free yoghurt and I was told to start working towards my next one, I'd need to register on their app, that would have been acceptable. I could choose to register or not without forfeiting points I already earned. But the approach used was disrespectful, so I will now be looking for alternate place to get my frozen yoghurt fix.

Frannie's Goodie shop is a self serve frozen yogurt (froyo) shop. They have approximately 75…read moreflavors and 100 toppings. Those toppings are crushed candies, cookies, fruit, chocolate, and more. They also sell a small assortment of candies. If you're watching those calories, they have sugar free and dairy free options. There also have shakes, playa bowls and even coffee and hot chocolate. Another sweet tooth option are crepes. We were looking for a candy shop and stumbled upon this place. There was snow on the ground and it was cold out, but we still enjoyed our froyos. My kids definitely loved it. I had the pistachio froyo with mochi and strawberries. Overall, a good froyo shop with many treats to choose from.

I was not happy and posted an earlier review which I have revised. The owner reached out and…read morecorrected an oversight on my part and addressed the other concern which I had. I hope to be able to return and give it another try. But, I am more than appreciative of a small business who actually cares what people think.

The food is amazing. The only downside is the lack of parking and high prices, but its definitely…read moreworth going to/trying and i never had a bad experience the food there.

a 2 year old not being allowed to use the bathroom is kind of crazy…read more I ordered my food with a 15-20 minute wait. 2 year old was dying to use the restroom but denied. I know this place has a bathroom because I used to get food here during high school and college. I know the bathroom is through the back and it's not ideal but denying a 2 year old is pretty wild. I wasn't a random walking in. I was a paying customer

I'm not even a kid, but when this ice cream truck rode by my house around 4:45pm on a Monday, I had…read moreto run out and get some. It's this big yellow truck with a couple of the more old-fashioned fruit types and Minute Maid ices and some of the fancier Dove and Ben & Jerry's ice creams. The woman working it is so warm and sweet. I got a Tonight Show Ben & Jerry's sandwich with cookie dough and chocolate ice cream and it was delicious! Would definitely get it again and will try more when I hear that adorable ice cream truck come around... 5 stars!!!

This business is so easy to work with as we have used them several times for school events…read more Friendly and prompt.

The only ice cream shop in the town! We came here after a hike to get some thing cold to eat. There…read morewere many flavors listed on the outside board. A lot of them are pretty basic to me and I decided to try their honey cinnamon walnut because I've never seen those combinations together before. There was a a long line, but it move pretty fast. There are flavors that you can try. If you can ask the servers I tried the red raspberry it tasted really like cotton candy but that wasn't the flavor I was going for. And I'm glad I tried the honey cinnamon walnut because it was good. I loved the nuts in the ice cream. The flavour tasted similar like the Horchata drink. It is very nutty and earthy taste.

meh, this was kinda mid to be honest…read more this place was much recommended to me and we stopped in after a hike. i got the half scoop of blueberry ice cream and sis got a scoop of chocolate almond ($6.10). mine tasted really artificial and extremely sweet. sis' chocolate almond tasted better but almond lacked the nutty crunchiness we came to expect. they didn't post the price nor did i kno half scoop was an option until we stepped up to order. our order came out to be a little under $12 i believe, so the half scoop is something like $5..? kinda pricey for mid ice cream.

I've visited here several times. The owner is very friendly and engaging…read more They offer many different options and flavors. I've tried the donut, coconut, dulce de Leche and all were delicious. The soft serve is rich and creamy. I highly recommend this place if you're in the area.

I don't understand all the poor reviews. It's the best ice cream in the area and the owner is…read morealways lovely to me. Maybe you get what you give?

The Ice Cream Shoppe in Highland Falls has the Absolute BEST Bobba Tea I have ever tried....and we…read morehave been trying a lot lately. Other places have way too chewy balls and can't get the taste right, but Jay's recipe is perfect every single time!! Not to get too far off topic but you go Chicken Wing Brinson!

Cute little ice cream spot in the area. The space felt nostalgic and local (with friendly high…read moreschool/college kids behind the counter). I don't believe the ice cream is homemade, but they had a good variety of flavors and lots of topping options.

A couple things here are five stars and the rest were four, but I'm rounding up to five stars…read morebecause this bakery is affordable, adorable, and the staff is so warm and welcoming. The must-gets are the poppyseed danish (heavenly) and the Napoleon (perfectly creamy and not too sweet). The cannolis and rainbow cookies are a close second, while the cake bite, seven-layer slice of cake, and black and white cookie were just okay. I'm definitely coming back to try more and get the danish and Napoleon. 5 stars!!!!

Fantastic variety of pastries, all fresh, and full of flavor. I always find something I like at…read moreSweet Delites!