After a bad experience with a salon I tried Bombshell. I opted for a consultation prior to actually having any work started. I told Courtney during the consultation that I was not in any hurry; I wanted her to understand that I expected her to take great care of my hair and to TAKE HER TIME. I did everything that I could do to try to avoid any problems. She didn't listen.
I arrived for my appointment on 8/12/22; the previous salon made part of my hair dark, too dark for me. Courtney bleached my whole head of hair; the top of my hair was already white. The problem was my hair was over processed; she knew this, she asked me if I would like for her to blow dry my hair. I said no; not realizing how crisp my hair was. When I was driving back home was when I touched my hair. I almost started to cry...WHY DIDN'T SHE TAKE HER TIME? She charged me over $150 to over process my hair. I contacted her at a later date; cancelling my next appointment due to her INABILITY to listen. I asked for at least half of my money returned, she has not nor have I heard from her. I cannot recommend her salon, I cannot recommend her ability to understand her client even after a consultation. She clearly was more money motivated than caring for my hair concerns. A good salon would want to resolve issues, she did not even try.
Proceed with caution, she will take your money then shrug her shoulders if there's any problems. Not professional or ethical in my opinion. Maybe she could prove me wrong...I'm not holding my breath. read more