Never had been to a Bojangles in my life so figured I'd stop by since I was traveling through and use the restroom then get some food to go. All the doors were locked to get inside and there was no sign for an explanation but cars were getting food through the drive through. Left and went to McDonalds. Doubt I'll ever try and eat again at a Bojangles after this. read more

I've been looking for this place in every state I've visited. Finally found one in Kentucky. I got a 3 piece wing combo with dirty rice and fries. It was delicious, the chicken was hot, crispy and spicy. The biscuits are really good too. If you are ever in Kentucky check out Bojangles! read more

Bojangles - 3 piece wings combo - New American Near Me - Shepherdsville, Kentucky

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The food is very poor quality. We waited 25 min and spent $32 on food that was terrible. Ketchup packets were busted in the box. Chicken was cold. Don't eat here. Just don't do it. read more

Bojangles - Bo's Chicken Tenders Combotenders - New American Near Me - Shepherdsville, Kentucky

I keep trying to give this place the chance to be good...it just isn't. My final visit there was last week and the food was terrible...no seasoning on ANYTHING. Don't even get me started on how nasty the place was. The bathroom was worse than any port a potty found at an outside flea market. No one in there was friendly. I have been to several Bojangles all across the south, and this one by far is pitiful. Can you say, "time for new management?" read more

I quite literally will not eat fast food. But bojangles is something different I love it. Service was great food was 10/10 other than that Mac and cheese . And them blueberry biscuits are amazing read more

Bojangles - New American Near Me - Shepherdsville, Kentucky

Don't know why but decided to give them another. Well that was my mistake. Ordered online drove to location, parked in spot. Do you check in via app? No because that would make sense. Have to call 6 calls no answer surprise. Have to go inside to get order. Do better. read more

I normally don't do reviews of chain restaurants, let alone fast food, but I had to call this one out! I was on a road trip down south to the Nashville area from Louisville, and soon after getting on the highway leaving Louisville, I quickly got back off the highway when I saw a sign for BOJANGLES! As a midwesterner, I discovered Bojangles very late in life and now I take every opportunity I find to eat there and this was a perfect one. This Bojangles is located right off the highway, so it was a very easy and simple "detour" to make! I went through the drive-thru so can't attest to the ambiance inside the establishment, but I can tell you that the service through the drive-thru was awesome. They were super patient as my friend and I figured out what we wanted as my friend had never been there before and then we got our food PIPING HOT in no time! We just pulled into one of the parking spaces to eat in the car and everything was SO delicious! I had asked for a side of ranch to dip my chicken tenders in and my friend asked for honey mustard. We got two honey mustards, but the honey mustard pairs so well with the chicken too that I truly did not mind at all. This is some of the best fast food, let alone CHICKEN that I have ever had in my life. The fries are mid and the biscuits are likewise phenomenal! My favorite is ultimately the chicken tenders, but also the Bo'Berry Biscuits - these live rent free in my brain and I can't wait until the next time I'm able to go to a Bojangles and enjoy all the magnificent food again! read more

Bojangles - Bo's Chicken Tenders Combo - New American Near Me - Shepherdsville, Kentucky

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Serenity deserves a raise; she was a great hostess! Prices are better in the evening; so wait a while! We were well satisfied with the food, thanks. read more

While we were waiting for our food We looked through the bread window while someone (his name tag said Alex) was making more bread and they were eating something and it had got stuck in there teeth I'm assuming and he put basically his whole hand in his mouth to get it out and went right back to making the bread. Did not wash his hands nor did he have gloves on. I understand that the bread goes into an oven and gets cooked but that's not something I should see in a restaurant. I proceeded to tell an employee what I saw, and I don't know the employee told anyone about it, she could have told someone but I'm not sure so I busted to make sure someone knew through this review. And when he got done with the bread, he then was on a phone call in the back, walking around yelling on the phone. The food was very good but that definitely made us feel some type of way. read more

If you've got a spare 30 minutes to wait for fast food then you're going to the right spot. Horribly slow and no sense of urgency.

They just can't keep it together!! How do you run out of EGGS AND BACON???? We love Bojangles but this Bojangles shepherdsville just SUCKS. The people aren't friendly they don't care about service and the parking lot has trash everywhere. Been waiting on fries for 10 minutes now. REALLY!! Got a 90% from health department!!! Oh and you order from a robot now and I sure it's because the employees don't know how to talk to customers!! My chicken biscuit was delicious and the fries were worth the wait!! read more

Bojangles located in Shepherdsville Kentucky just off the expressway exit in a large area of other fast food and dining establishments. Bojangles had a pretty strong foothold in the Lousiville and surrounding cities about 20 years ago. Then one day they disappeared. A few years ago bojangles made there triumphant return with this location right here. For those who aren't familiar bojangles is a fast food chicken chain. They serve pretty much the same menu items as competitors like chicken fil a, Popeyes or zaxbys. Personally I enjoy there chicken San which and always choose the wild rice as a side. Pricing here can be high at times and the Service is generally slow (maybe they don't claim to fast food). Overall bojangles is a solid chicken spot. While I'm more a chick Fil a guy I do like bojangles overall menu more then I do Popeyes or zaxbys. read more

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It's been over 40 years since I had this chicken as I moved to the west coast and I wanted to see if it's as good as I remember and it is, I really liked the dirty rice it brought back good memories for me. If you're craving some fried chicken you won't go wrong. read more

2 star bc 1 star ratings can be removed. this is twice i've had terrible service. you have to demand their attention for your order pick up if you go in. this time i got curbside & they will not bring it out to you. i waited 40 minutes & many went through drive thru & got their food when i was there before them. i cannot currently speak verbally which is why i depended on curbside. but it wasn't much better the time before when i went inside. i do love a good managed Bojangles store tho, it's just this store to stay away from. read more

Ordered an eight piece chicken dinner box, selected all white meat, and paid $30. What I received was little to no chicken and mainly breading with my two sides and four biscuits. NOT worth my money!!! Not to mention the app allowed me to select two peach cobbler desserts that I didn't receive and when I called to inquire about them I was told this location doesn't offer the peach cobbler. THEN DON'T ALLOW PEOPLE TO SELECT IT ON THE APP FOR YOUR LOCATION!!!!!! Advised me to go back to the app to get my money back. ?????? Not good customer service. read more

I came from Louisville to get the dirty rice. I went through the drive through. Placed a Bo's combo order and I was asked if I wanted to try the new peach cobbler for 1.99, I said sure. I added a breast and leg dinner, mashed potatoes and gravy and pinto beans for the sides. The lady said they were out of legs. I said ok I'll just have a breast and thigh then. She said it would be 20mins for the chicken. I said that was fine. I also added a family size dirty rice to my order. I pull to the window to pay. The lady hands me my receipt I told her that I also had a chicken dinner meal and a side of dirty rice with the peach cobbler. She said well it didn't ring up. I said ok can you ring it up. She said no you'll have to drive back around! The only thing she handed me was my tea and my combo meal. Never got the peach cobbler, dirty rice or the chicken dinner meal. Needless to say I didn't go back around to reorder the food I literally just ordered! Heaven forbid the lady ring up a damn dirty rice or anything else for that matter! The people there are freaking worthless! If you are going to offer me a damn peach cobbler give me the peach cobbler. It's not that hard! I will not be going back to that location. That location was trash! And there was not even a line. read more

Living in CA, I missed my favorite chicken fried steak biscuit for far too many years from when I used to live on the East Coast. Traveling from GA back to KY I stopped and indulged, I had so missed it. Just like I remembered soft, pillowy, well balanced biscuit, matched with a perfectly seasoned chicken fried steak--- total and complete nirvana experience. Can't wait till I get to taste again. Yum read more

Bojangles - Steak Biscuit - New American Near Me - Shepherdsville, Kentucky

We are traveling & stopped to get Bojangles because it is not available where we live. The restaurant is DIRTY!! The management saw the unkept drink area, filled her drink and disappeared into an office never addressing the mess. The trash was overflowing and unwiped tables throughout the restaurant. We waited 20 minutes for them to fry chicken. Much of our order wasn't fresh. If we're already waiting why not make the entire order fresh? The fries were cold & seemed like they were fried yesterday. After a $70 order one would think to show care & concern for the product going out of the door!! This is not the usual standard for this brand! This location needs corporate attention! read more

The restaurant was really busy with weekend holiday shoppers so we had to wait awhile for our food. But the wait was worth it. Chicken was great, Mac and cheese was off the carts, and the biscuits were like an old grandma from the south made them. Workers were nice and working hard(looked like they were understaffed). Everyone should make room for Bo-Time. read more

Not the friendliest or the cleanest bojangles I have been too. The boys running the cash register were quite rude and they had every excuse for not making their famous burr-berry biscuits. Very disappointed, in the flavor of my chicken tenders, the cashier was they were like walmart only crisper! Unfortunately he was right;( The sides tasted like that sat there all day. I normally love this place, but this location I would skip. read more

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Traveling from Michigan to Kentucky we were all looking forward to having dinner at Bojangles since there are none in Michigan. We place our order 2 plus hours prior to closing were told we're out of the white sausage gravy..... Our grill is off so we can't make the sausage and egg biscuits you want so their recommendation is the plain sausage and cheese biscuit which is beyond dry and hard. Ordered green beans as one of our side dishes and to be quite honest they were horrible with no taste swimming in water. I've had the same when I was in elementary school and those ones back then 50 years ago I think may have tasted better Overall horrible experience and very rude employees working there! read more

Bojangles - Green beans - New American Near Me - Shepherdsville, Kentucky

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The food is good, and hot!! I like that you can get breakfast anytime too! Service was fast and friendly!

Was wanting to stop for breakfast. Based on yelp reviews I thought we would avoid bojangles. After stopping at another fast food restaurant and they were closed we ventured over to bojangles. Staff was very pleasant and polite. The food was delicious, service was quick, and they checked how we were doing as well. The only small downside was the bathroom needed a bit of repair but it wasn't horrible. Still better than most. Definitely a pleasant experience and would come back and recommend! read more

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This is the very best fried chicken I have ever had in the USA, besides home cooking. The meat is so fresh!!! Our pupper was so happy to eat it too. The biscuits and gravy was all so fresh and delicious. read more

Stopped for lunch. Not been to a Bojangles in years and was looking forward to fabulous buffalo wings. Well it's still Bojangles, but certainly not fabulous anymore. Food was not even warm. Chicken sandwich had almost no chicken in it and was spicy not regular. Wings were mostly breading and were no longer buffalo style. Disappointing at every level. read more

Went there for dinner last night, was rudely informed they only have wings and thighs, so we paid full price for the worst chicken pieces. They forgot to include the biscuits that we purchased so had to go through the drive thru again to get the biscuits, when I got to the drive thru window, the woman rudely threw the biscuits at me without saying a word. A simple "Sorry" goes a long way. I understand everyone is hurting right now and short staff makes things hard, but it certainly doesn't make me want to come back when your employees treat their customers like dirt. Check 462771 215 Conestoga Parkway Shepherdsville, KY 10 21 21 9:14:43 PM Store #002013 read more

Fast service ! Best road breakfast drive thru. My favorite place wish these were in Michigan

Apparently, Bojangles is wearing off for me. Chicken biscuit is just a little dry and falls apart. Cole slaw had a funny taste like maybe it was old. We will see. I know a good hospital, if necessary. I used to wish Bojangles came to Louisville, now not so much. There were so many other choices around this location I could have gone to instead, like Panda Express, Wendy's, Rally's and so many more. No great loss. I only spent 5 bucks and ready to meet someone for billiards when I get home. read more

Bojangles - Dining room, fairly clean. - New American Near Me - Shepherdsville, Kentucky

I am as passionate about Bojangles as some people are about Jesus. But I am convinced there is a very correct way to do this restaurant. Bojangles does a few things incredibly well. Their bone in fried chicken is by far my favorite fried chicken. The spices are perfect. Bojangles also features some really excellent sides. They have a very flavorful mac & cheese and some delicious seasoned fries. But the main attraction here is the dirty rice. Get the dirty rice and thank me later. It's the best. In the spirit of fairness, I should point out some things that Bojangles is just OK at. Their chicken biscuits and sausage biscuits are just OK. There are much better places to get either of those things. In addition, their chicken tenders and chicken sandwiches are just not that impressive. You can also get those things much better at different restaurants. I bet you can guess where. Just go back to the first paragraph of this review. Order what I said and you are in for a great meal One note of caution: While Bojangles is ostensibly fast food, in my experience, it is rarely fast. In fact, I have been to multiple Bojangles locations and nearly always find their service to be problematic. In addition to the service being surprisingly slow for a fast food restaurant, I find that my order is wrong a surprisingly high percentage of the time. So don't go to Bojangles if you are in a hurry. I have made that mistake and regret it. I do not want to hear anything about Popeye's from you. Popeye's is trying to do the same thing as Bojangles but is in every conceivable way inferior. In particular, their dirty rice should be considered a hate crime. Bojangles has five star food and two star service. But I love the food so much that I'm still giving it five stars overall. read more

I love Bojangles chicken. I used to eat this all the time back in the day when I was growing up my buddy Chris Aunt work there and she would always bring us home some. Fast forward about 20 years after they got rid of Bojangles and here I am a 35 year old man and I'm very excited that Shepherdsville right down the street from me they finally built the Bojangles. It's very busy people of it people in Shepherdsville love fried food they love chicken and there it is so it's always crowded but that shows you that it's good I've been there 3 times so far and I'm going to go 30 more times hopefully because it's a very good place and I really enjoy it and I definitely recommend it because I can't wait to go back try the chicken of course dirty rice is great and their breakfast is phenomenal can't wait to go back read more

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I walked in to this establishment with low expectations due to the high number of Karen's who left reviews on here that were evidently expecting a life changing moment from a fast food restaurant. It wasn't life changing, but it was reasonably priced, very tasty, and definitely a place I would visit again. Staff was friendly, service was great, and the establishment was clean. read more

Ordered a family meal with an add-on of Bo-Berry biscuits. No one in line but me. They told me to pull up to the fence. I waited and waited and waited. Finally went inside and there was no one in line to order food. Only a couple people in the restaurant. More employees than customers. My food was sitting there ready and none of the six people working could bring it to me. On the good side, what I got was good and as ordered. I think I see why at 6:30 all the other restaurants in the area were packed but Bojangles was not. Obviously an employee problem. read more

I got Bojangles for lunch today and haven't had this place in a couple years. I got the spicy chicken biscuit and sweet tea. The chicken was very dried out and lacked the spice I was hoping for. The sweet tea was missing something and just didn't hit the spot. I would try Bojangles again in a more southern state. read more

I have visited this location on several occasions due to the food and prices being very reasonable. However on almost every visit as of late there is one particular drive through staff who is very rude and not friendly to the point where it has made me feel uncomfortable because she has no problem being pleasant to the persons in front of me. Due to these incidents, this location will not be receiving my business any longer. read more

I love Bojangles. This place is the best. The crispiest, most well seasoned chicken around. Canes, Popeyes and KFC all suck compared to this. read more

Great location just up from LOWES in Shepherdsville! Chicken was fantastic and the biscuit is the best in the business. Very clean environment. Would have given them a 5 except there was a an employee smoking outside. Owner/manager was doing some training and checked on all that were eating inside. read more

Bojangles - Drive thru - New American Near Me - Shepherdsville, Kentucky

Wish they would come more up north for sure. This place has some of the best (besides chick fa la) chicken and sweet tea.

I am a huge Bojangles fan and I was super excited to see one open up near louisville. like SUPER excited. I went here to get lunch and a couple sandwiches to take home for dinner and was really disappointed by my experience. I've always had great service and food at Bojangles restaurants but...this place was a disaster. It was dirty, spilled sweet tea all over the drink station, and general mess and Disorganization behind the counter. Employees that were restocking the sides were grumbling and complying and throwing the hot trays around. There clearly were not enough employees, the person taking orders was also making sandwiches, and clearly did known how to make them, as I saw the person throw away the first egg sandwich that was made because it was so sloppy. And a pretty substantial line stared forming in the front since no one was taking orders. To top it off, the sweet tea dispenser was dry, prolly since it was all over the counter, they were out of large cups and small lids (go figure), also Out of half their sauce selection. What. A. Mess. Oh, the food was ok. Not the best I've gotten, but perhaps not the worst. I hope they figure it out, I do really love Bojangles...usually. read more

Drive through ordering went well!! Gotta love this place for the sweet tea! Best I've tasted on this trip so far. Can't believe a half gallon is an option! Had to get one read more

Bojangles - New American Near Me - Shepherdsville, Kentucky

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Make sure you have a lot of time if you visit this location! I'm a big fan of most Bojangles, and was glad to see one move in closer to my home in Louisville....but this location is the worse one I've ever visited. The floors and tables were filthy and the trash bins overflowing. It was 8:30 PM and they were not overly busy (only a few people eating in the restaurant but lots of us waiting for our food...for a long long time. After paying, it took 30 minutes for me to receive my order! I could have gone down to the steak house and received a nice steak in less time than it took to get 4 chicken tenders! I thought that maybe they were short-handed...not so. I counted 12 people working at the same time. I thought maybe there's too many orders coming in.... but only 3 people were ahead of me only 1 behind me. But still it took 30 minutes after I paid. Maybe they cook the chicken at a really low temperature, like just above room temperature so the slow roasting process takes longer...no, wait...it's fried chicken. I guess my excitement for having a Bojangles closer to home was misplaced. This place is just not worth the wait. They should change the name to Boo-jangles! read more

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