This location is looking pretty worn out on the interior despite a relatively fresh looking exterior. Bojangles has never been widely known for the best service experience and although everyone here was friendly, the service was really quite slow. I found myself waiting for 9 minutes for a biscuit to be put together during early dinner hours when I was the only one at the counter and the drive through only had 3 or 4 cars. This wasn't terrible and it didn't ruin my day but it didn't seem like anyone at this location was surprised in the slightest at how long everything was taking which indicates this is perfectly normal. I'm not one to blame the staff as I know how little these people are being paid and how often they are being asked to cover low staffing numbers with less people and more work for the same pay. I blame Bojangles in general for their mostly universal mediocre to bad service. Most of the locations I go to have people who are friendly and want to do well but they are either understaffed or under-supported. I love Bojangles and my kids REALLY love it, but for the prices they are charging now for chicken, I would like to see the company make strides in improving their service without just making the jobs harder for those already trying employees. read more

Bojangles - Fast Food Near Me - Whitsett, North Carolina

For breakfast yesterday morning, our group of seven shared a bag of Cajun chicken filet biscuits. They were good and filling. Since we ate them at our Airbnb, we have no opinion about the ambiance of their establishment. However, the service was just fine. read more

On to separate occasions I ether did not receive part of my order or received the wrong order. Sent in a complaint both times, requesting a follow up to the event. No reply was forthcoming. read more

My wife would be upset with me if I did not put this out there. She was absolutely disgusted with our experience, and for good cause. And I was extremely exasperated and annoyed. Of all of the reviews I've done (about 2500 - 3000 across all venues over the past ten years or so), I think I've given one star ratings perhaps four or five times. Businesses really have to earn it. This one did. We pulled in late on a Sunday morning (around 11 AM) because 1) we could be sure to still be able to get breakfast fare and 2) we thought we could get in and out quickly. We were wrong on count #2. One reason we pulled in was because it was much less busy than the neighboring Biscuitville and Waffle House. We found out why that was. There were three or four people in line when we walked in. Placing our order was not bad, but then the problems began. I could go into some detail as to how this happened, but I'll just cut to the chase and say that it took 30 minutes to get our food while 6 or 8 people after us got their orders. It was one of the most extreme cases of disorganization I've ever seen. It took us 30 minutes to get our food and five minutes to eat it. The quality of the food was OK, the dining room was nice if not kept up well and the prices were reasonable. But all of that otherwise 3-star quality was dwarfed by the awful service. read more

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This is the worse store ever do not order online for this one I have tried them a court of times and never do they have what I ordered wait on chicken told 10mins turn to 30min they really need to replace all managers or just close down that location I will drive to Burlington or Greensboro from here out read more

Food is overcooked and dry, employees do not care, bathrooms are trashed and this location should be closed. Employees choose whether they will take your order if their phone is not more of a priority. I left because the entire store was dirty and neglected. This place would fail an unscheduled health inspection by the state. Not sure if the owner cares or not, but I would not eat here until it shows that someone does. read more

Drive on...Do not waste your time! The worst customer service hands down. The cashier was beyond unprofessional! She had the biggest attitude before I could even open my mouth. She verbally assaulted her own coworker in front of everyone. Manager stood there and said nothing. The guy working the dine in orders was as slow as a sloth. It was infuriating watch him put each piece of chicken of a 20 piece order in the box. What is it about people taking breaks before your order is complete? No communication with the relief staff. So many people on their phones while the line was wrapped around the building. I left pissed off. If I wasn't getting this for someone else, I would have asked for a refund. Unreal experience. read more

I was worried my unborn children would graduate college before we got our food. Over 39 minute wait for 3 meals. Too many people standing around doing nothing when there's a line around the building and a line out the door inside. 3 other separate orders were taken after us and left with their meals before us. The staff was rude and dismissive when my fellow diners asked for heat in the dining room. It was frigid. No hair nets, no long hair restrained, floor is slick as ice. No tables cleaned. No food freshly coming out. Rude, loud, and profane employees. Ice machine out front was empty and behind the counter acted like it was an imposition to give us ice for our cups. When picking up our dine in meal, finally, standing right at the counter the manager yelled the order and continued to yell when I was a foot away from her confirming the order. My order was incorrect. Supremes we're bite size at best, only received 2. Pimento on the side was a teaspoon, at best. Ordered Bo Original sandwiches, got Cajun. I regret bringing my family here and certainly won't again. read more

Bojangles - A teaspoon full of pimento for $.79 each - Fast Food Near Me - Whitsett, North Carolina

Don't eat here. Run down unclean and bad food. It has really gone downhill. Used to be better than this. How embarrassing for Bojangles. Good luck with Chik-Fil-A opening across the street. read more

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Stopped by for supper and ordered the biggest tender meal they had. Usually their chicken isn't that good from our experiences. 12 pieces and 2 sides and half gallon of tea. Several of the tenders were very small. We had to pull up in line and wait for about 10 minutes, which is ok so it will be hot. We recieved the order and they forgot the tea. They had to go back and get it. The food was good but expensive. $35.00 for that amount of tenders and they should've checked the order before they bought it out to us. They wasn't very busy either and older employees was a plus. read more

When there's one person in the drive through in front of you and at least 3 employees you can see (and hear!) through the window griping and no one bothers to address you as you sit ready to pay for 5 minutes you pull off and head elsewhere! read more

Stop by this afternoon. Once again you can't dine in. Hard to drive and eat a meal. So I went somewhere else I've about given up on Bojangles. Poor management read more

My biscuit was good and my husband's sandwich was good. There are your positives. His tea was 90% water. NO FLAVOR. My large soda was 85% ice. They asked us to pull forward to wait on our Bo-Berry Biscuit, only to wait 10 minutes and it wasn't in the bag when we pulled back onto the interstate. (I know we should have checked.) So $20 for two sandwiches and water! read more

Went on a Wednesday 7:00 am; door to restaurant was locked. No sign indicating drive thru was open closed or whatever. Store has staffing issues! read more

We regularly eat at Bojangles at home. We've eaten at Bojangles all over the south. This was the worst Bojangles that I've ever encountered. I was waited on as soon as I got to the register. That's where things deteriorated. As I was waiting for my food, a couple of people came up for napkins saying they needed to wipe their tables off. As I was waiting for my food, the guy behind me had to point out to the kids behind the counter which pieces of chicken were thighs. While I waited for my food, a guy came up saying he received the wrong sandwich. The sandwich he returned was put back on the warmer with the other sandwiches. Luckily, a few minutes later, someone in the back caught it and pulled it. While I waited for my food, I got a good view of the floor strewn with food. I decided that I'd waited long enough and asked about my food. The kid in the front realized there weren't any more bacon and egg biscuits so, guess what, I waited for my food. I finally received my food and went to sit at a table that my husband wiped off (there was not a clean table in the place and the floor was no different than the kitchen - it was strewn with food). Once I unstuck the paper from my biscuit, I took a bite. The biscuit was overdone and the bottom almost too hard to bite through. I removed the bottom half of the biscuit and was finally able to eat my lunch. Let's just say it didn't rank in the top ten of biscuits. I forgot to mention, while we were eating, one of the employees locked the side entrance (the door by the drive thru was still open). A number of people tried to get in and a lucky few did get out. We only make this drive every few years so we won't be back. You should probably drive by too. read more

Better service than it used to be but they never have bo berry biscuits. You would think if you run out of something everyday they would order more or make more to be sure they have enough. read more

Customer service was amazing! Even with only 4 people working...I place an online order, not knowing they were short staffed on the inside. I called inside and explained and the manager graciously brought my food to me. I appreciated it considering it was for my five-year-old. Times are tough. People don't have to be nice. However, she chose to be nice and I made a friend in the drive their while waiting. read more

Service has always been bad here. Won't be back, Sweet tea is good and the Cajun filet biscuit. read more

Food was terrible, waited almost 15 minutes for my food, it was one sandwich, the restaurant was absolutely disgusting, the chairs were sticky, the tables were covered in food. I would not eat here ever again read more

We stopped by here during our road trip for a much-needed lunch and since Bojangles is only in the south we decided to try it (especially since every bulletin board along the highway advertises this southern chain). There was a two-piece lunch combo for only $5.99, which came with your choice of a side, biscuit and a drink, which is what we ended up getting. The two-pieces are dark meat, a leg and thigh and I got the dirty rice with gravy on it as my side. But other sides include mashed potatoes and gravy, mac and cheese, fries or greens. Though it's a chain Bojangles serves good fried chicken, and I can see why the south is populated with this place. The chicken was juicy, had a light fry on the skin, and have to say it's better than most other fried chicken chains I've visited. The dirty rice with gravy was also good and the portion was just the right amount for one person. And the biscuit was fluffy, butter-y and soft, just as it should be. I also saw on the menu that it had biscuit sandwiches, which looked so tempting, especially for breakfast. Fortunately, Bojangles isn't in the Pacific Northwest otherwise I'd be ten or more pounds heavier, but do enjoy coming here whenever I'm in the south and recommend to anyone it's worth a visit if you've never been. read more

Bojangles - 2-Piece Combo w/ Dirty Rice, Gravy & Biscuit - Fast Food Near Me - Whitsett, North Carolina

92. 5 food rating is technically an A, but you can do much better. Food safety and cleanliness is paramount to a successful business. Had to wait on food to be cooked, none prepared even at the beginning of lunch with zero customers. Staff friendly for the most part but this location could do better and improve read more

This place is freaking terrible. Your service sucks waiting in line sucks ordering at the drive thru really sucks . No matter what time of day it is or night, you're going to wait and wait and wait and wait. Sat at the drive thru for 15 min waiting for someone to take my order . Then the punk kid says yo what do you want I was like service you dumb %$# read more

This Bojangles really needs to get it shit together. Every time I go it takes FOREVER! They are ALWAYS out of stuff or do not have stuff made. Im not sure why this happens though? Every other establishment on this exit is respectable, efficient and always pleasant to deal with. So I'm not sure if management needs to change but something needs to happen because this has been going on for over a year. It's pathetic. read more

FILTHY. Service was fair but fantastic when you consider the crew is all kids . Food is usual Bo standards. But the place was so dirty. Current health code score is a 92. I don't know if they'd keep it with a surprise inspection. read more

Horrible service! I have been here twice and the wait time is ridiculous slow for fast food place. I order the same thing each time- a chicken thigh. It took over 20 minutes to get that piece of chicken. If this a fast food place then it should be sped up. Customer service needs to be handled as it comes to this lack of service read more

Beyond frustrating. Months ago, I ordered an 8 piece box online for pick-up, said it would be ready in 7 minutes. When I got to the store, it was over an hour before my order was ready. Filed a complaint with the website and never heard from anyone. Today, went through the drive thru and ordered a 3 piece dinner got to the window to pay and they said it would be a 15 minute wait. 30 minutes later, the cashier brought my order and repeated my order to me, nope wrong order. 7 minutes later, she brought out my order and apologized for the mistake. All good. Get home to find the original wrong order in the bag! Not even close to my order. Call the store to let them know and request a refund...she hung up me. Really great chicken if you have hours to wait and get what you ordered. Customer service is very lacking and the wait times defeat my purpose of a quick dinner. read more

Sooooo DIRTY!!! I noticed the Sanitation Rating posted on the grimy food splattered wall was a 93%. I'd have given them a 15% rating. Waited over 20 minutes for a cup of coffee and 2 biscuits. Would have turned around and left but hubby was so tired and really needed the caffeine to continue on our trip. About the worst restaurant/fast food place we've ever visited. BIG MISTAKE. On the BRIGHT side everyone was wearing their masks. read more

What kind of janky, knockoff Bojangles is this? You don't allow people inside the restaurant on Sundays to place their order instead of waiting in line and to top it all off, you don't even offer the entire Bojangles menu. You can't make a damn cheddar bo biscuit? It's cheese and a biscuit. Ridiculous. If you can't afford to operate your franchise, then please close. read more

This Bojangles is so slow it can't even be considered fast food. If you are looking to get something quick to eat forget this place. The inside dining is still closed after covid and yet the drive-thru is still horridly slow. They are extremely understaffed and this is evident in the wait times and the quality of the food. Do not go to this Bojangles until they fix their staff shortages because you won't get your food for 20+min and it will be cold and low-quality. read more

This place is gross! I like Bojangles but this one is just nasty. Not to mention the food looked and tasted like it had been sitting for days. My country ham biscuit was like shoe leather and the tots were gray like they had been fried twice and soaked in grease. read more

This is the worst Bojangles I've ever encountered. They are pretty much never open inside anymore and they randomly close even the drive through in the middle of the day. One of the worst cases of poor management I've ever seen. It's worth the 10-12 minute drive to go to the one in Burlington. read more

Excellent chicken we dont have up North! Very tasty with a bit of spice Dirty Rice(). Got two pieces, a fixin' (that's a side to you Northerners) and a biscuit, simply delicious Southern chickens! Thank you, NC! Please bring this chicken to Northern VA, we love chicken there too! read more

Bojangles - Fast Food Near Me - Whitsett, North Carolina

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Food sucks. Under cook Chicken raw place looks like a dump. I wouldn't even let my dog eat the food.

Their food is good, but their service absolutely sucks for a drive thru. On the weekends, their lines are ALWAYS wrapped around the building. I understand this is a busy bojangles off a busy interstate, but they should staff accordingly. I waited in line to order today for 30 mins. I wouldn't typically wait this long. read more

Gave a two star because the food was good. The service was terrible. Pam ought to be hidden far from the public. She treated me like she'd rather me not have come in for breakfast. When she moved down to fulfill orders, I can't imagine she could have moved any slower because that would have been standing still. Move on to the next town. You'll be thankful you did. read more

First time to Bojangles and if y'all come to Oklahoma, I will be back! Had the Cajon chicken sandwich, sweet tea and hashbrowns. The sandwich had a nice kick and the biscuits were just a teeny tiny bit magically delicious. The staff was friendly and efficient. Also, side note the hash browns were 2 inches in diameter!! read more

Bojangles - cajun filet biscuit and hash browns - Fast Food Near Me - Whitsett, North Carolina

Slowest bojangles known to man! On top of that I found a baby roach in my supreme meal. Went inside to quietly and politely request my money back and the manager tried to act like i was making it up! Raggedy! Not to mention the supremes are now about half the size they used to be. read more

Bojangles - In general bojangles supremes have gotten so small!! Borderline chicken nuggets - Fast Food Near Me - Whitsett, North Carolina

The workers here are rude every time I come. They act like each customer is an inconvenience and the attitudes are annoying.

When it comes to food, most Bojangles are created equal. Let's face it, this is a chain and the same recipe is followed everywhere. Meanwhile, it's the location and service that brings customers back. We experienced friendly and timely service here, even though some of the staffers were brand new and had trouble counting simple dollar bills. In fact, I gave the cashier $25 for a $20. 50 order and she gave me almost $25 back. I gave her the $20 back and while she was confused, tried to explain simple math. Still, she was pleasant and tried. Mire importantly, the food was hot and there was someone working full time to keep the dining area clean, which isn't always common in Bo-Time territory. For those driving on I-40, this location is a little less than two miles off the highway so use caution on veering off thinking you'll find it within sight of exiting (there's a sign acknowledging it on the exit, which can be misleading). read more

Bojangles - Fast Food Near Me - Whitsett, North Carolina

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I come here occasionally only because I regularly pass by in the morning, but I keep forgetting how bad the food is! The biscuits are barely warm and don't seem fresh at all - last time they seemed barely cooked and the sausage was dry and cold. Of course, getting my food thrown at me and the window slammed in my face doesn't help matters either. In the evening, nothing seems to change. I really need to remember to turn left into McD's next door instead of right into a load of regret! If you want a good Bojangles' experience, continue West for several miles on I-40W and then head North a short bit on Elm-Eugene - that Bojangles' is nothing to look at, but they are always pretty friendly and the food is consistently excellent! Too bad it took me so long to get past the exterior and discover it! read more