Everything: service, cleanliness, quality of food (busted tacos and sparse servings). This seems to be an epidemic with many Triad Taco Bells. read more

Horrible!!! Where do I start...@5:54 pm I pulled Into the drive-thru there was 2 cars before me. The 1st car pulls up the the mic and than pulled off, the second car sat at the mic for over 5 mins, than pulled off. I pulled up and was told "our drive-thru is closed, if you want to place an order you need to come inside. So I drive around; as I am, I see 2 cars sitting at the drive thru window, waiting...ok. I drive around, park and get out of my car. In front of the door are 3 employees chatting, complaining and cussing; all with Taco Bell attire/uniforms on. I excuse myself and go inside to place my order. As I walk in I see 8 customers waiting. As I start to place my order @6:10pm A female manager of African decent yells at one of the employees that was outside the door "Oh you can go ahead and clock out, I am going to write a report & your fired!!" In front of all the guest ‍ I paid for my order, watched the employee walk in to the prep area and stared working. I began listening to the rumbling within the restaurant among the customers. Several walked out, several asked for refunds, several orders were placed on the counter but people had already left. There was a young man that did a mobile order and he shared he had been waiting for OVER 50 minutes I thought to myself, he must have a big order. So I asked--To my surprise, Nope 2 specialty tacos--two!! I could not believe it! The male manager was trying to get orders out, but he didn't appear to be very friendly. Overwhelmed I assume. Again he was trying. This was by far the worst experience I have ever had in a fast food restaurant let alone a Taco Bell. WOW doesn't cover the shock. I got my food and left; it was Awful Never again Taco Bell Never again Don't visit this location and expect a good experience: 6405 W. Interstate Ct., Whitsett, NC 27377 (336) 449-0125 -off Rock Creek Rd Exit My fellow Yelpers I will not recommend this location at al read more

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Walked into this location and looked like a great atmosphere. Hadn't looked up any reviews yet, because in the area House Shopping after church so stopped for dinner. Customer had just received his order and it had a small amount of meat in taco so once I received my order I checked mine. He was a Caucasian customer and his issue was rectified immediately with no problem as I checked mine it was the same very light meat so the employee goes to get the manager because I expressed the same problem as the customer before me. Of course I was told that that was the portion required per taco ( see pictures) well, eventually I asked that it be resolved or refund! Issue was resolved by giving me more meat WHY did we have to reach this level? Here we are 12/31/23 And it's still Discrimination!! GOD will deal with it!! Food was GOOD! Customer Service Stinks!! read more

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worst service and terrible food I got my food the first time it was wrong and cold and intood them it was wrong and they gave me the right one but it was still cold ..I would never recommend to anyone read more

ZERO STARS! Date of service 2/18/2024, 1825 hrs The absolute worst Taco Bell restaurant I have ever been to. This was an absolutely painful experience. What a S show. No joke...the lobby was full of unsatisfied customers from the drive through, customers who had been waiting for over thirty minutes in the lobby, and a ton of others who were given bags of food that didn't align with their order. Every person at this restaurant should be terminated including the manager who was clearly over his head. I don't even know what to say, except, Glenn Bell would be very disappointed in this franchise. Taco Bell....feel free to reach out to me. Sadly reporting, Chief read more

Used the kiosk to order 2 Power Bowls-one with a few modifications. Order came out in reasonable time, was accurate, fresh, and hot. Counter employee was pleasant and VERY busy keeping up with orders, but mai gained her composure and pleasantness. Overall good TB experience. read more

I go to Taco Bell occasionally and I have had good experiences here! The staff are friendly and work hard (shoutout to our unsung heroes when I'm hungry at midnight). Sometimes the line can be a little slow late at night but that is to be expected when not many people are in the kitchen and they have to cook up fresh batches of food. I can't remember her name exactly *maybe Linayah* but she's super sweet and nice :) Honestly these reviews are so negative and we need a little more positivity in life, especially when people are doing what they can to get by. read more

If I could give less stars I would. Stopped in today and was told after we ordered they did not have change. Exact change or card. That ship has sailed. We walked out and won't be back!!! read more

They have a sign for the pizza hut connected that says hours of operation 10am - 1am. On a Saturday at 11:30am I tried to order & they said the pizza hut isn't open. We asked when they open & they said they just started prepping the dough & it takes 90 minutes... ON A SATURDAY! Wild. read more

We entered the restaurant and were immediately greeted by the cashier. He was very friendly. We ordered and sat down. The cashier brought us the two waters that we ordered along with our straws. He then delivered our food order to the table. Our order was correct. The food was what you'd expect from Taco Bell. A sanitation grade of 94.5 was posted behind the register. The dining area was very clean. They were actually actively cleaning it when we arrived. This location met my expectations and exceeded it in some ways. Our lunch experience wasn't bad. read more

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Delicious and good food fast. I'm so glad that we finally went there. It had been really bad but now it has been good.

The food is what you would expect from your typical Taco Bell franchise, something decent to eat when you're hungry but not the best taco you have ever had. Where this location falls short is the service. It's awful. 90% of the time when going through the drive through they get the order wrong or forget something in the bag. If you plan on going past 8pm just save yourself the drive because 9/10 times, literally 9 out of the last 10 times I have gone past 8pm I get the same response "our system is down and won't be back up for the next 15-20 minutes" either the system is completely trash or they just don't feel like serving anyone. It's worse than McDonald's ice cream machines. If it's after 8 go to a different Taco Bell or a different place in general. read more

They gave me the wrong order after I sat in line for over 10 minutes. This place has really gone downhill, sometimes they will tell you their system is down just because they don't want to make any food. EDIT: Still giving it a one star they seem to just refuse to give me a quesadilla. Twice I have asked for one and they just haven't given me one. read more

Poor Management/Leadership We stopped in for a quick bite while passing trough. We ordered with a friendly cashier that rang in everything correctly. Our name was called and we took the tray to the table. I had ordered a soft taco supreme no lettuce, I got a regular soft taco. I go back to the counter and the Manager asked if I needed help. I respond by saying what I ordered and what I received was incorrect. She started walking away saying "well thats what was rang up", receipt in hand I said no it was rang up correctly. She snatched the incorrect taco and chunks it angrily in the trash, walks to the line slamming/booming/banging and makes a correct on. Then ask staff member to hand it to me?!? Really this is how a MANAGER acts!!!! No wonder younger employees do not act correctly if this is their leadership!!! read more

This is my local Taco Bell in my area. They've messed up my order many times and the customer service is AWFUL. After like 10 pm, they turn everyone away saying their "system is down." I heard from someone who worked there that they just don't want to make food. If you have the gas, go to the next closest Taco Bell!!! read more

I stopped in for just a basic snack to hold me over until dinner as I had a late breakfast. Wanted to try the stacker, which is a sort of neat idea, cheap and not too filling. Tasted okay. First thing I noticed was that there were 7 people waiting with tickets to get their orders and no one at the counter. The guy in front of me walked out after several minutes. Then someone came to take my order. She also had an ear piece so I realized she was handling the front and the drive-in orders. It was about 12:45 on a week day so near the end of lunch hour. The drive-in lane was full. So the 7 folks ahead of me had to get their orders filled, plus the cars in the driveway. Long wait for one item. I realized that they were greatly understaffed for the volume of work they had. That is a sign of poor management, not a reflection on the workers. On the side of the food assembly line I could see, there was only one young lady working and she was working hard. The lady at the front with the earpiece was also multi-tasking as fast as she could. I left there a lot more sympathetic about raising the minimum wage for some jobs. read more

They messed up my order and the employees were rude and very short, I suggest any other place is Stoney creek because this Taco Bell just isn't that great and on top of that the customer service is horrible read more

My wife and I went to this Taco Bell for lunch we ordered some nachos and a burrito. The burrito was not as good as the previous Taco Bell's I have visited and the nachos tasted like play-doh. I was also surprised to find that there was no toilet paper in the women's bathroom when my wife used the bathroom there. The place is not somewhere I'd recommend. I was disgusted by the nachos they are serving to people there as well as the nacho cheese. read more

If I could give no stars I would. The staff was the most unprofessional I have ever witnessed. Cursing behind the line and being super obnoxious. There were children in there and they were speaking in such a horrible way. Another couple that was in there was waiting 45 mins for their food, when there were only 3 other customers in the restaurant. He simply wanted his money back since he was waiting so long and when asked for the manager, she yelled that she was busy making food and that he was going to have to wait. He proceeded to wait another 15 mins. As he was waiting he heard someone from the staff say "make the white man wait". The manager then proceeded to FINALLY come out and came at him with a VERY loud tone. A mother had to hide her child by the bathrooms so she wouldn't witness the confrontation. Absolutely insane to witness and I am appalled at how this staff and especially the manager acted!!!! read more

Food is normal Taco Bell food. Service is horrendous. Drinks are always hot and flat and they never have half of what they advertise for fountain drinks. You ask for any sauce you never get that and God forbid they spare a utensil or a napkin. This place is walking distance from my house. I'll drive 15 min to get the other one and just eat it in my car is how bad this place is! read more

This is the third time I've been to this place and it's the last...... I tried to give them the benefit of the doubt but all three times they didn't have what i ordered so I had to pick another item or wait 10-15 min for it to be done..... the food is absolutely horrible......and when you get the food it's once again HORRIBLE!!!!! The only reason I give this place 1 star is they're very nice.... DONT WAIST YOUR $$$$$ read more

Taco Bell - Fast Food Near Me - Whitsett, North Carolina

Decided to stop in here in the way to the beach driving from Ohio. Glad to see the service at this Taco Bell rivals that of my local Taco Bell's. Ordered a combo they gave me the wrong combo not to mention the combo I actually received was 3$ cheaper than what I paid for. Food was fine though. read more

Drove up to order after work at 12:10AM on the morning of 5/19/16. Waited on the car in front of me to order. He ordered, and pulled up to the window. I pulled up to order. I was asked if I wanted to try a combo. I said no. At this point I was ready to order, but the guy working the drive through window realized he knew the guy at the window who was ahead of me in line. They commenced to hooting and hollering, the customer received his food and they continued to talk. I waited 5 minutes, having not even ordered and I drove off hungry. I have dash cam footage with audio if anyone in management is interested. read more

Great people behind the counter and good food. If you want burritos or tacos, this is the right place to visit. It is also conveniently located right across from a small shopping center. Food Lion, CVS, McDonalds, Sheriff's Office, etc. read more

Taco Bell - My meal today. - Fast Food Near Me - Whitsett, North Carolina

They messed my food up, they said next time I come they would fix it. Next time I came the manager basically called me a liar and wouldn't do it even though I go to this taco bell all the time. read more

DO NOT COME HERE!!! Absolutely the worst Taco Bell I have ever been to. The bathrooms were full of urine and feces, hand sanitizer in the soap container, wall where the hand blower is was disgusting. Roaches walking around everywhere, tray was dirty, even some of the employees are questionable... Oh, and of course my order was wrong. read more

Barely any meat in the tacos. My order was messed up. Management is rude. The only pleasant thing was the cashier. Not well managed at all. I feel sorry for anyone that has to work under such unprofessional so called adults. read more

New construction, so I'm assuming it's pretty clean although I went through the drive thru. Order was correct and ingredients were distributed evenly and properly on my items. For fast food, it was what you'd expect. I'd go back. read more

Absolute worst!!! Just waited in drive-thru for over 20 min for a taco. The car that appeared to be holding up the line was not told to pull forward. Once they were gone, we breezed through. But, by that point, it was pretty ridiculous! read more

In the last 6 months this establishment has given me food poisoning twice, and one day my daughter ordered bread sticks and pizza, the breadsticks were so hard that I actually broke my molar tooth on it. read more

good food but the "manager" or cashier named "terry" i think made me feel uncomfortable, he was talking to a lady and was looking at my crotch area, then when my sister went to get our food when she turned around he was staring at her butt like dude what's wrong with you, btw we're 16. read more

Have not been there for a few months it was terrible went there today complete 360 amazing service and extremely fast I really can't believe this is the same store there are new faces there I guess thats what they needed I will definitely come back more often read more

Over 50 minutes for a family of 4 to get our food! Then they laughed when we complained! Skip this store.

This is the slowest fast food restaurant I have ever been to. The absolute idiots working there had no urgency whatsoever to get food to the customer. I ordered three soft tacos and it took over 15 minutes to get them and there was hardly anyone else in the restaurant. I would never recommend anyone to go there and would recommend that all employees be fired and if possible never be hired anywhere else again. read more

Worst experience ever. Waited thirty minutes, with only two orders in front of us. Four things off the dollar menu, no special requests. In the middle of an eight and a half hour drive with three young boys and our dog, decided we couldn't wait any longer. Requested my money back. Manager made me wait another five minutes and copped the worst attitude. He took as long as he could to check the receipt and count the money. During this time, our order finally came up. He never asked if I wanted it. In fact, never said anything at all. Never apologized for the wait or offered to do anything. Guess who's never getting our money. Fast food, hell, no. Taco Hell? Hell, yes. read more