It's two starts but I really don't expect much more from this type of restaurant. I don't get a "hello" or "how are you" or any sort of pleasantries, just a "can I take your order". I come to Bojangles when they have something my wife "has to try" or my son wants to cure his seasoned fries craving. I oblige and get myself a tea and check my expectations at the door. The food is sometimes good, sporadically consistent and orders are somewhat irregularly semi-always no whammies, no whammies, no whammies accurate when going through the drive thru... read more

A lot of young teens improper food handling waited about 20 minutes and no apologies from management I wouldn't recommend going after 3 pm read more

Bojangles - Supremes - Salad Near Me - Charlotte, North Carolina

Probably the worst fast food experience i've ever had. Waited over thirty minutes. One by oneThe customers served before me came back into the store to have their orders fixed. A lot of anger and tension in the air. The employee's that were actually doing work were moving in slow motion and the rest were staring at their phones. Wish I could leave less than one star never going back to any boljangles, anywhere after what I just went through. read more

Normally, when I come to this location, you have a few people that were here that know what they're doing. I've been coming here for a while now so young lady. I finally asked her name. Her name is Therick She is always helpful and willing to do her job with a smile on her face. I really appreciate it. read more

Stopped to pick up a bacon biscuit on my way into work at about 6:30 AM and my bacon biscuit was not even cooked. The biscuit was fallen apart, and the bacon on the sandwich was pure fat was not even cooked. I'm glad I didn't get sick because if I would've ate it, I would've sued them Did not go here read more

Placed a mobile order, and they forgot my chicken biscuit. Drove all the way back, and the restaurant "ran out" of biscuits at 8:45am.

We stopped by bojangles to get two simple orders. A three piece supreme combo with fries, honeymustard, and a sweet tea and a kids meal supreme combo with dirty rice, honeymustard, and a sweet tea. After paying they had us park in a space to wait. After 10 minutes they bring us the order with a short "here" and leave. The food was cold... So why were we waiting for them to slap it together in 10 minutes? And they got the order wrong. They clearly read the order because they put two honeymustards in the kids meal. The kicker is that they forgot a spoon for the dirty rice that was cold. What a terrible experience from beginning to end. Another issue, why the automated order process? It's slow and annoying. Just put up a touch screen or something if you're going to do away with a person asking. read more

Stop by tonight at 6 pm for dinner and they were out of biscuits and dark meat chicken. Didn't apologize after the refund.Very unorganized with employees bumping into each other. Restaurant was very dirty won't go back read more

Good crispy and juicy chicken with the meat falling off the bone. We will be ordering from this specific location from now on. read more

If you are going to take someone's order then take their money right away. Don't then make them sit for 20 minutes waiting for food. Drive thru attendant didn't give me straws and nearly spilled drinks in my car then told me to pull fwd and wait. 20 minutes later as 4 others have been served and left behind me I still sit waiting for food. Finally I go inside and drive thru lady doesn't even respond to me waiting just asks me what I ordered. Funny how they served others but skipped me. Maybe I'm just not the right color. read more

Literally the best Bojangles location I have ever been to. Only done drive thru but they are nice, fairly accurate, and speedy.

Very bad location super slow and the employees are awful avoid this location I've been waiting here 20 minutes now on a sausage eggs and cheese biscuit with no one in front of me this is ridiculous read more

Been sitting and waiting on my drive through order for over 20 minutes. There's hardly anyone eating here at 12:16 pm on a week day. I should have taken note of that. There's no one in the drive thru either. Bojangles, shut this place down. Everyone else, don't stop here unless you're feeling really lucky. read more

I normally get pretty good salads from Bojangles, BUT today.... My salad was so withered and old looking I couldn't bare to eat it. I realized it after I had added additional condiments to it. What a waste. Called manager and he was not accommodating and slightly rude and uninterested. Someone could get sick selling salad mix in this condition. read more

Bojangles - Withered lettuce used in Tenders Salad - Salad Near Me - Charlotte, North Carolina

On a Saturday morning recently, my parents and I were heading to Conway, SC for a funeral from their house in Charlotte. We hit the drive thru on our way out for their breakfast and some bo-berry biscuits. They forgot a sandwich, but quickly rectified the situation when I went in. The bo-berry biscuits were an odd shape, more of a crescent when I remember them as a round shape before, but it has been several years since I have been to a Bojangles', so my memory must be off. The breakfast sandwiches were fresh and hot, the coffee was hot and good. The service was pretty darn good. Bojangles is a fast food chain that I have only ever had in the Carolinas. Founded in the 1970's and based out of Charlotte, this was my favorite fast food place to eat at when I lived in Charlotte. Bojangles has this steak biscuit that I would crave so bad it hurt. I am glad to say with this visit, I am finally over it, but I just had to have one more sweet good bye. If you are in the area, stop in and get some of their awesome and crispy chicken. It is SO much better than KFC or Popeye's (though I might lose my residency in Louisiana for saying that). read more

Bojangles - menu board - Salad Near Me - Charlotte, North Carolina

See all

this location is very inconsistent. I went to this location at 9pm they close at 10pm. it took employees 10minutes just to take my order. manager came ab and took my order but was very rude. they had a mop bucket blocking the walk over to the drink machine that was unfortunately not working. I BO sized my order and received my fries not even half full, had water just sitting at the bottom of my box which caused my biscuit to become soggy as well as my tenders. this is very unacceptable and this is not the first time this store has done something like this to my food. read more

I've been coming to this location for a little over a year and i love it. The service is awesome, at least it has been for me. This location is clean and well kept. I've only had my order wrong once in my time patronizing this location. When i brought it to their attention, it was immediately fixed with no hesitation. Great job, guys! read more

Bojangles - Roasted chicken bites salad - Salad Near Me - Charlotte, North Carolina

See all

My husband and I walked in 8:20pm on a Sunday night and waited 7 minutes at the counter. 5 different workers in the back looked at us standing at the front counter and didn't tell whoever's job it was to man the front to get back to it. One guy came up to the front to fix the alarm that was going off, didn't look at us or tell us anyone would be with us. After 2 more minutes of waiting FINALLY a girl came to the register to take our order, didn't apologize or anything, actually had an ATTITUDE when she asked "dining in or take out". And then they didn't even get my sides right. I ordered mashed potatoes and gravy and fries and I got macaroni and cheese and dirty rice. We've been through the drive thru a few times and they've always been speedy and accurate with our order but after this experience inside I doubt we'll ever be back here again. This might be the closest location but I'll drive further for better service. read more

Apparently keeping a clean restaurant is not a priority here. The dining room floor did not appear to have been swept for quite some time. There was trash under the tables, also table tops had trash on them. In the mens bathroom the sink did not look like it had been cleaned in a very long time and the garbage was over flowing. On the condiment stand, there was trash (straw wrappers) in the containers with coffee creamer. I will say the staff was friendly and promptly received my food but it was difficult to eat seeing how dirty the the place was. I doubt I will be back here for a while. read more

Best Bojangles ever!! Solid customer service and the corporate folks that was here today was absolutely amazing!! 10 outta 10 would recommend!! Thanks for the free new item called birddog! It was great!! Cleanest one I've been to in years of going to Bojangles across north and south Carolina!! read more

First of all .. I feel like this is a sandwich that they previously made hours ago. I do not appreciate spending my hard earned money on this piece of crap. #bojanglesdobetter. read more

Bojangles - A dry sandwich. - Salad Near Me - Charlotte, North Carolina

I have been waiting for a grilled chicken salad for 25 minutes. They had me pull out of line to wait. I am so close to forfeiting my money and just leaving.......... In the meantime the sandwich I ordered is no longer warm. Really disappointing. That's it I'm leaving! I give up. Not coming here again. read more

This particular location has very poor service. Three years ago I thought this was a wonderful location. The staff was very polite and respectful. The food was always fresh and the orders accurate. Not sure what's happened over the years, but the service and food sucks. We picked up food last weekend and was served chicken that was fried in old, burnt grease. The breading on the chicken was dark and crumbly. The fries were cold and hard. It unfortunate as this is the easiest accessible location for a fast dinner. I'm truly disappointed with the recent service over the last two years. Will not be going here anytime soon. read more

These people forgot my dirty rice which I specifically asked for and they also gave me carbonated water instead of Mountain Dew.

The card machine was down.... They proceeded to let the drive-thru pack up to the end of the road and didn't even come out and let any one of them know that the card machine was down and they were taking cash only that's after sitting in line for 25 minutes waiting. Do better! read more

just ordered 2 supreme combos and my food was cold and the fries were RAW. completely undercooked.

I go by this location at least once a week and have had good service and most of the time I get good food besides the usual old fries that have probably been sitting there for to long. Tonight however I got my usual 5 piece supreme with a sweet tea. I tested my tea this time because the past couple times I got home my tea was unsweetened and sure enough they gave me unsweetened tea again so I asked if they had sweet tea to which they replied yes and said that's not sweet? I said no and they got me another. Again I tasted it before leaving and they gave me another unsweetened tea. They asked me if I wanted some sugar because what they gave me was sweet tea But it wasn't. Someone needs to teach them how to make southern sweet tea. I can't believe a Bojangles employee doesn't know what sweet tea is. My fries were so hard and cold I couldn't eat them. With the prices that have gone up over past few years it's not worth my money to waste on crappy old food. With the attitude I got about the tea not being sweet I didn't want to take a chance with how they would react if I took my food back and told them it was old and hard. It's just better to avoid this business in the future so my money isn't wasted. read more

I hardly ever leave reviews, especially since I love Bojangles, but I have had it up to here with this Bojangles location. I wish I could leave zero Stars! Multiple times through the drive-thru I have gotten multiple orders that were wrong or mediocre at best quality compared to any other Bojangles location . There have been times when the associate does not even speak and just put their hand out the window and that is very poor customer service. But I will officially, as of today, never, ever visit this Bojangles or recommend it to anyone else because they served a raw chicken sandwich! I will say again, a raw chicken sandwich! Not only was the sandwich raw but it barely had any lettuce or tomato on the sandwich as you can see from this picture. I truly hope that no one gets significantly sick from eating here but I wouldn't be surprised. Do not eat at this particular Bojangles off of Albemarle Road near 51! This makes me want to vomit every time I think about it! DO NOT EAT AT THIS LOCATION!!!!!!!!! read more

Bojangles - Everyone come and get your raw chicken sandwich! Now serving salmonella between two buns! - Salad Near Me - Charlotte, North Carolina

I have given up on this location. One too many times they have been out of the chicken I wanted to order. The last time was at the drive thru and they didn't tell me when I placed my order, but waited until I pulled up to the window to tell me they were out of Supremes and asked I wanted to substitute wings instead. Really bad food prep management at this location. read more

Bring the cheddar bo back please !!! We are willing to wait for it to be made fresh ! Pleeeeeassssse it's such a bummer to go and not be able to get one! read more

Very poor service no one in drive through I had a chicken supreme combo and chicken biscuit combo and a side of Mac and cheese they had me pull up I waited for 15 mins then I went back to window they gave me my order then I told them I was missing Mac and cheese I gave them the bag back and they thought I was lying to them and almost wouldn't give me my Mac and cheese I ordered for my daughter. Need to work on the customer service. read more

So I'm literally sitting in the line as I type this. Been sitting here for 10 minutes, saw one of the cooks come out sagging his pants and holding them up through the apron with his hand, that is absolutely disgusting!!!!!!! And why did I see 2 females take boxing gloves into the restaurant?????? This is why I usually avoid this bojangles in the afternoons, mornings are fine but afternoons always seem like a cluster. Got home a few minutes later and my order was wrong too, I wanted a Cajun filet biscuit but I got a grilled chicken sandwich. Fix your people!!!! read more

I give this store 2 stars, because the people are friendly for the most part, but ordering what you want, is like rolling the dice. Why do they never have wings after 5pm? Do they allot a number of wings per day and once they reach that number, it's a no go? I've never seen a chicken place run out of chicken, but this one does every time I come by in the evenings. It's ridiculous and management needs to order and keep in stock, popular items. We should not have to get there by a certain time, if we want a certain part of the chicken. read more

Don't get me wrong, Bojangles are great! This location did away with the Cheddar Bo. Bring it back! It's easy to make and as a customer, I'd be willing who wait if you make it on the spot! read more

The artificial lemon they put in their tea is disgusting. Why can't I just get a regular sweet tea why does there have to be lemon in it.. 0 our of 5 ruined my okay meal, nothing special. These sorts of places makes me want to cook my own food because you don't know what kind of flavors you're going to get. They all do their operations differently, it is really sad they all can't do things the same way. read more

I love this location. Very clean with friendly staff. Every time my out of town family comes to visit they go straight there. Keep up the good work guys read more

I hate that they never season their fries. Multiple times I've got plain fries at this location. The rest of the food is fine.

The worst Bojangles ever. My orders are always wrong or my food always cold. I always had to call the store & ask for the manager to fix my order. read more

My family went here on 12/18/2019 and we were not only disgusted at the lack of management but with how nasty the restaurant and employees were. We ordered our food from Kevin, who was the only one out of 7 employees working, while waiting for our food, which took 20 mins to get, we witnessed the only girl working on her phone ignoring customers in the drive thru. She then emptied the trash cans all while never washing her hands one time. We also saw the manger on duty count the register money on the counter where food was made and never wiping it down afterwards. Now remember we still haven't gotten our food. Then they realize I was getting frustrated and one of the guys starts making our food. Not one employee stopped goofing off on their phones or goofing off with each other to help Kevin make our food. We finally get our food and go eat. Meanwhile, we notice employees go in and out of the bathroom constantly. When leaving we realized they were smoking pot in the bathroom because we could smell it at the door to leave. We will NEVER eat here again. Bojangles needs to really look into who their hiring as employees and managers at this location. read more

DINER BEWARE! It's not just that this store is messy during the lunch rush; that would be completely understandable. No, this store has been so dirty for so long, so chronically under-cleaned, that the floor tiles in the dining area are covered in a grease slick, making them dangerous to walk on. Today, my wife slipped and fell on the floor. I brought the safety issue to the attention of Zack, the store's unit manager, and he flippantly disregarded my concerns. When I said the floor was greasy, he just rolled his eyes and said, no it had rained earlier in the morning. I said, "Look! The floors aren't wet anywhere in the store, and the area closest to the doors (which is presumably mopped more regularly) isn't slick at all. The problem is this one 10'X10' area with 2 tables and the trash cans, which is clearly not being cleaned properly, and is not now dangerous." Again, Zack hemmed and hawed, saying things like he's wearing non-slip shoes, so he can't really feel it, or there's nothing he could do about it in the middle of the shift. Sorry, that's inexcusable. Cleaning the area, closing it off, or at least posting warning signs until it could be properly cleaned would have all been satisfactory. But none of that happened. I suppose it shouldn't really be a surprise, though, because the managerial neglect that allowed the dangerous floor to happen in the first place speaks to the quality of leadership this store has. read more