Honest and helpful. Brought my suburban in for a airbag light and they quickly searched to see if…read moreit was a recall item to save me some money. Called me after the checkup and informed me about some maintenance needed and kept the removed parts so I could see them after the repair. Dave the driver was polite and friendly and dropped me off and picked me up quickly so I wouldn't be inconvenienced while my car was in the shop. Overall I had a positive experience and felt like I was being taken care of appropriately.

Drove 1/2 hour for appointment to test drive and purchase a new truck. Oriental sales man sent me…read moreto go across street to look at the vehicle in the lot while he finished up with a customer. After 20 minutes in snowstorm, I went back for advice and again he swore it was there. Once again I go back and he takes another 30 minutes with the customer. After his own inspection he realizes the vehicle is not there. He calls his boss and learns he drove the vehicle home the previous night. Salesman acted like he could give a shit less.

This place blows beyond words. First they take my money, me being a single mom of 3 boys and…read moreworking with individuals with special needs and sell me a lemon. Then they refuse to fix everything that needs to be fixed, don't call me back, I've yet to speak with the owner. This is the worst place to buy a car and I highly recommend not going here. Anywhere else but here!!

So my girlfriend bought a 2005 Jeep Grand Cherokee through Finishline Auto in Oneida N.Y. Test…read moredrove it and liked it. They said there wasnt anything wrong with it except they needed to fix a wheel bearing on the right rear and their garage inspects the vehicle before they put it out for sale. With much trust in her heart she proceeded to sign all of the papers and documents to purchase the vehicle. After signing all of the proper papers she gave a down payment of $1350 and plus the trade in of her current vehicle that was another $1350. So with the total of $2700 down, title signed over and payment plan all set you would expect for her to get her vehicle but no. She had to wait another week to drive her already purchased vehicle due to the incompetent business practices they have. There were always excuses to why she couldnt have her vehicle yet. So still promising nothing was wrong with this vehicle,after those 4 weeks of waiting she finally got here vehicle. She drove it back in forth from work for 2 weeks, work only being a mile down the road, the Jeep started acting funny and started to blow antifreeze into the cabin. It had never overheated once. Now she tried to contact finishline Auto many times to talk to them about what was going on but they would screen her phone calls and refuse to answer their phone. So finally she had enough and took her Jeep to a Jeep dealership to actually see what was wrong. So the Jeep dealership trys to contact the warranty company that Finishline auto uses to see what she can due fix this without paying because its only been 2 weeks of use. The dealership finally got a hold of the warranty company and they said they need to inspect the vehicle to see what was actually wrong. So more than a month later we finally heard from them saying they only thing they could cover were gaskets and labor. The Jeep dealership saw that Finishline Auto sold my girlfriend a vehicle with warped cylinder heads and is known for selling broken vehicles to people all the time. Now that the warranty only covers gaskets and labor she still has pay $1100 dollars to pay for the cylinder head. DO NOT BUY ANYTHING FROM FINISHLINE AUTO IN UPSTATE NEW YORK. THEY ARE NOTORIOUS FOR RIPPING PEOPLE OFF IN ALL OF THEIR LOCATIONS!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

Syracuse Auto Spa did a excellent job from start to finish…read more Travis was recommended by a friend, who is a car enthusiast. Travis came to my house to give me a quote and walked me through the entire process to restore my paint to BETTER than new condition. Travis was true to his word and completely transformed my car. I never knew that car could look that good! Travis went the extra mile and cleaned the interior of the car, even when it wasn't in the quote. Travis is a car enthusiast who truly cares about your car. That is the kind of person you want detailing your car. Whether it's a sports car or a minivan, Syracuse Auto Spa will do the best job around.

I had an amazing experience. My car looks brand new, which is a lot to say of an '07 that is used…read moreas a commuter car. The turn around was fast and I am 100% happy with the job and the price. Travis was nice and easy to be around, I felt comfortable leaving my vehicle with him. Definitely give him your business!

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

Car had a full tank of gas when I dropped it off and was almost on empty when I got it back. Did…read morethe work relatively well but added another $60 fee to the $180 rate. Canceled on me multiple times. Had the car at least 2 days longer than promised. Car smelled like cigarettes when I picked it up. Very hard to work with not professional by any stretch. Took $50 to do another service and didn't return the $50 as promised when he was unable to deliver. Labor was very affordable

Doesn't do the work and takes the vehicles for joy rides. Beware, track your car while he has it or…read morecancel your spot. Shady business practices.