Bogus Basin is a non profit and it shows. Their website is quick to appear with a Google search but its navigation needs work. You can book online but the button is constantly taking you every where but the ability to book online, so I called. The wait times are very long and some employees are helpful and provide details and then some employees are lacking customer service. Then their computers are constantly glitching. We called to make reservation and because the computer was glitchy, the poor guy kept apologizing and then we lost our original timeslot. No problem, we booked later time. We booked the group beginner lesson that includes ski rental equipment. It is a good price for lessons, equipment, and lift ticket for the rest of the day. They recommend budget an hour. The drive can take 45 minutes depending on road conditions and it is a windy road, so plan extra time. This 1 hour recommendation is after you park your car because computers glitches, long lines, and slow moving employees, and crowded bathroom where only few stalls are not out of order. We booked 12:30 ski lesson and we arrived at 11:30, car parked. 11:40 we got to the checkin area but with computer glitches, we were not out until 11:58. We then went to get equipment, we checked in kiosk, then waited in line, it took 25 minutes to get our equipment, we were late to our lesson, but so was everyone else.
This is located north of Boise downtown area. The drive is beautiful but it can be dangerous if you don't have the right car or tires since the road is windy and parts of it can be icy. We had a rental car and we slid on the ice patches. But the views are amazing and breath taking. Make sure to bring a print out of your booking or an electronic copy because their computer system is glitchy. We paid for two people and only one of us showed up in the system. Slow
Parking lot: super packed and can be a challenge to find a spot, but there is a shuttle bus that can take you to your parking spot when needed.
Arrival: It is very crowded and a challenge to find where you need to go. We finally got check-in location and computer problems again. First, they could not find the second reservation, good thing, I had a copy that was emailed to me so that I could show them. Then the scanner did not work. Then they asked for my email, date of birth, address, when I gave that to them over the phone. I think the computers are not integrated. I provided it yet again.
Ski equipment: The area to get your equipment is crowded and not efficient, again be patient. Some employees are great and others not so much and move at the pace of a snail. The checkin kiosks were having issues, one computer we had to reboot. Once you check in, then you wait in line. We were in pre-paid and we still waited 20 minutes because not only do you need to get your equipment, they get you to sign the waiver at this point.
Grace was our instructor. She is very patient, kind, and helpful. Really enjoyed the lesson and learned alot from Grace.
The easier sloops are a bit crowded with all levels of skier, snow boarders, and it can be dangerous, so be watchful. There is tubing as well. read more