There is plenty of parking out front. Two lines, one for appointments and one for walk-ups. I…read moreaccidentally stood in the walk-up line (no sign) until I noticed a sign across the way for appointments. Security guard asks questions like name and if you have any weapons, then leads you inside. Metal detector then wait for your name to be called. They have a screen with window numbers and customer numbers, but it didn't seem to update. They just called my name and which window, like the DMV. The young lady at my window was terrific, very friendly and personable. I needed to change my address which you can't do online or over the phone. She seemed surprised that this could only be done in person. Yes, it doesn't make sense to me either, but probably for security? After updating my address, she offered to print out a current copy of my social security statement which was very helpful. Overall it only took about 15-20 minutes to get in and out. I definitely recommend making an appointment although I did it a month ago, so if you need something faster, you may just need to wait in the walk-in line.

Horrible! Don't bother calling if you need to speak to someone at the office. I called at 9am and…read moreafter 15 minutes of waiting a rep answers from TORRANCE! they can't help me because I need to speak to my local (Long Beach) office. I try again. This time wait 25 minutes. Another person picks up from A DIFFERENT OFFICE. I said I have to speak to someone at Long Beach. She said when they can't pick up they transfer it to a different office. She tried to help me get connected to Long Beach. Waited 40 minutes and someone picks up from THOUSAND OAKS. I said to this person it's ridiculous that Long Beach is transferring to other locations because other locations can't help. When you are told you have to speak with your local office, you have to speak with your local office. Just waisting the day being put on hold and resolving nothing. They need to go back to the old way. If it's too busy the recording will say call back and the call is disconnected. That will help everyone not waisting their time to talk to someone who can't help them because it's not your local office.

Helping my neighbor- needed to get him a new cal fresh application and replacement card. Got here…read moreat 11:30am- it is now 3:39pm I needed to do two other errands- and I mean NEEDED but I may not even be able to get my meds before the pharmacy closes at 5pm There is NO EXCUSE He did his interview 45 minutes ago, still waiting for the card Why does it take SIX HOURS to do this?

Just know that calling isn't the "more convenient" option. EVERYTIME I call it's an over 2 hour…read moreevent. Going in isn't any easier 30 minute drive plus over an hour wait or more. I called at 8:03 they open at 8 and there automated system literally doesn't work couldn't hear anything I was saying and wouldn't let me do keypad option. I was trying to get on hold for 30 minutes arguing with an automated system ‍. I'll be on hold for over an hour.

Having just retired, I wanted to understand the process a bit more. I waited in line for 15…read moreminutes, up to the window in less than 10 and with the help of a very nice woman with the greatest smile, walked out knowing I was going to be just fine. Thank you for a seamless visit

The security guards at the front door is extremely mean, and very poorly trained in customer…read moreservice. The Hispanic women yells pushy. greets the customers with a angry attitude. Very disappointed at this office

You MUST MAKE AN APPOINTMENT to be seen! I took a photo of the number (844 number). However, I was…read morelucky and able to walk-in right when they opened to explain my situation and they squeezed me in. Everyone else that walked-in got turned away and were told to make an appointment. Do not waste your time unless you have an appointment, I got LUCKY! Parking structure is on magnolia just before ocean on the right hand side, not sure how much it is to pay, also got lucky with street parking right on the corner where the office is located. There's a metal detector at the main entrance, so if you carry a pocket knife leave that in the car! Security will let you know what floor to go to upon entry. As for the service, I was lucky again to speak with their supervisor (Juan) who did a great job at assisting me with my issue. I closed escrow on a property over 1-1/2 years ago and they had not credited a $9k check to my account and I've been getting the "run-around" making several calls to the IRS with no resolution. He was able to verify the check cleared and input the credit for my next years tax return. They don't give confirmation numbers or any type of documentation to verify this so you'll have to take their word for it and check the system if you have an online IRS account. I was told it should be credited to me within 4-6 weeks which is better than waiting over the phone for hours just to get disconnected. I'll check back in to update my review and let you guys know if it's worth it to come in and see someone in person, or to just play the long game and hope someone over the phone can help. Until then good luck to anyone with IRS tax issues, hang in there, I feel your pain. Hopefully this visit with Juan was productive.

got there after them not answering everyday for the past two weeks, get told that i cant get seen,…read morei cant even make an appointment, cant get seen irl, i dont know what to do at this point, first time the irs is being like this, but last time im dealing with it, dont even bother dealing with these people here they dont care, especially if you have two babies you need to feed they see amd dont gaf I now need to figure out how im going to get ahold of people who dont want to talk to you at all, its like they are going low, like going introvert, they never ever want to talk to you out it that way, no help, nothing whatsoever regarding taking care of your problems, just an excuse to take your money and not give it back, they are a scam and should be reported to the BBB

I wish I could write a review, I couldn't even get to sign up on a list. I'm 74 just had knee…read morereplacement, the place I live raised the rent again. I'm disabled from arthritis throughout my spine. I've had 5 back surgeries. When I called I couldn't even leave a message

They are always concerned by answering you back promptly. The staff is great from the intake…read moredepartment to the contracts & leasing department and even inspections get back with you very promptly. They have great supervisors because they do take care of you with concern and a caring attitude and get the job done as they promise. This housing Authority is outstanding and stands out above the rest.

Best experience I've had at a public office hands down…read more I ordered a new birth certificate for my daughter online. They sent me an email and called when it was ready. Took about two-three business days. Pulled in, plenty of parking. It's a building close to the Willow DMV The nice person at the front desk told me where to go. The nice gal in the records office just asked me for my drivers license, I signed a paper and she gave me the new birth certificate. I was in and out in less than 5 minutes You can get new birth certificate for your child here until they are 5 years old. Then all records are transferred to the Norwalk office

Came through to pick up the permit (see previous review) and other than our dates mixed up (they…read morehad me down for the day before) which was not a big deal, everything went down perfect. Teri was ready for us. She had us sign whatever is needed, paid the fee, and we were out the door in less than 2 minutes. I allocated an hour for this - you know: just in case... I'm all about contingencies) and another hour for Mom's next appointment. We had so much time on hand, we didn't know what to do with ourselves! Bump to 5th star is well deserved! Thank you, LBDOH staff, most especially Teri, for making this process so quick and easy!

Wow that was easy! I walked in 30mins early, checked in with the front desk, and as I was sitting…read moredown, one of the officers saw me and asked me to go with him. He proceeded to ask me some questions, got my fingerprints, handed me a pamphlet, and told me my card will be in the mail in about 2 weeks. Fast and easy! And the officer was very nice =))) As for parking, if you don't mind a 7min walk, there is a 2hrs free parking structure (without validation) on 3rd, between Long Beach Blvd and Pine Ave. It's roughly a 3-4 block walk.

Came here for my interview for Global Entry. I scheduled my interview 2 months ago. So, it may take…read morea bit to get an interview since the LAX location was not accepting it 2 months ago. However, I think they re-opened the LAX location 1 week ago now. So double check into that. Location: Entrance door is located on LONG BEACH BLVD!! parked right in front of the parkig meter on Long Beach Blvd and in front of the building door. If you type the address they give, it'll take you to the Westin Hotel location and you'll have to walk around a bit. The security pointed to the 2nd elevators to go on and up to the 6th floor. There are multiple signs that directs you where the office is, so it's very easy to find. There are metered-parking surrounding the building on the 3 perimeters that I know of (on streets of Long Beach Blvd, Elm Ave, and 1st St....I'm not sure if Ocean Blvd has parking). FREE metered-parking before 9am!!!! But I read from other yelpers, it's $1 for 1 hour!?! I came a 3 min late and they called me before some other people who had an appointment at a later time, which is really nice. So I think depending on the officer that is helping you it may take between 15-30 min. During my interview, it took 30 min, but it was because we were just chatting and having a conversation. My interview was really relaxed, no pressure, he just asked where I had traveled and that was pretty much it. I didn't need the Conditional Letter, but I suggest you print it out just in case. Look online how to print it out, I had to look to see. It's under "Notifications" when you login to your account. you click on the Conditional Letter and you can print it. I brought my proof of residency too, but he didn't look at that either. ***but just bring the required stuff per stated on their website*** They fingerprinted me and took my picture, so make sure you look your photo best that day.

This is the best government's agency, I ever visited. Staffs were very knowledgeable and kind…read more And there follow up was so fast. The lady at the office were so helpable. with her help, I may get to see my long lost college friend.

We had to stop by on a moment's notice to get clarification and ultimately advice about an…read moreunforeseen problem that we had with our Los Angeles County property. It was the closest office to Long Beach, and they are open during normal business hours (M-F, closes at 5 pm). There is a large parking lot, and the office is on the second floor. I guess government 'offices' are modeled like the DMV: big square room with glass partitions on one side where government works with computers work with you and answer your questions, using a 2 way intercom system to communicate. There is no privacy, so expect all conversations to be overheard. We spoke with Darien, and he was very patient with us. He explained our situation, answered our questions multiple times, and was actually a bit sympathetic (which greatly helped). He was able to access all necessary records, saving us a trip to DTLA, and even suggested one thing that will hopefully help us in the future. He didn't have to do that, but he did, and it was greatly appreciated. Thank you, Darien.

I went to take my great niece to school, discovered i had a flat made a u turn to go to a gas…read morestation, in my rear window i saw a fire truck coming i pulled over all the way to the curb when they pulled over right behind me. Thinking I was in the way i attempted to pull up when they all jumped out the truck and stopped me ask me if i had a spare and changed the tire. THANK YOU ENGINE 13 YOU'RE THE GREATEST!

firemen save lives,, always glade to have in area, they are there when you need them, glad to see…read morethey are just a call away.

In terms of a jury duty setting, this waiting room is theeeee best. The cushioned seats have ports…read moreto charge your devices. There is a nice balcony for daylight (but the fire station is next door, which is extremely loud when a truck is deploying out.) 3 different areas for different lighting (for those with sensitive eyes). Kitchenette & full fridge!! Parking is free using technology . Easy peasy if u know ur license #. Beautiful architecture & patio for outdoor waiting on the first floor. Numerous choices in the area to eat if u buy ur meals. Made in 2013, so it's fairly new & is mantained to still look very clean.

As a juror, you would think they would tell you where the Jury Assembly room is. Nope. Two police…read moreofficers and a staff member gave me the wrong info and wrong directions to the assembly room. Making me late. Thanks yo. It's on the 4th floor. YOU'RE WELCOME. JUROR PARKING IS AT 101 Magnolia Ave. But no one tells you that. Not on the paperwork, not on the voice recording. You just have to figure that one out on your own while rushing to do your civil duty. Plus you better remember your license plate for parking. NO ONE TELLS YOU THAT EITHER. YOU'RE WELCOME. Lastly, you have to fill out the back of your jury duty paperwork. If not, they send you right to the back of the line. Time wasted - approximately 15 min. AGAIN YOU'RE WELCOME. OH AND DID I MENTION - someone hit my car too???? FML. JURY DUTY NIGHTMARE.