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    Bodywork At Work

    5.0 (1 review)
    Closed 8:00 am - 6:30 pm

    Services - Bodywork At Work

    Therapeutic massage

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    9 years ago

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    Massage Envy

    Massage Envy

    3.3(52 reviews)
    4.2 kmSteele Creek
    $$

    I have had some really great massages, but these last few with Crystl and Joe have been amazing. I…read morehave chronic hip discomfort with SI complications. I am feeing 100% better.

    12840 Walker Branch Rd #300, Charlotte, NC 28273…read more.. I have not patronized this business in over two months going on three .. as per the manger that is at this location the last I spoke with her months ago that my personal information would no longer be on file and that' would be the end of myself and this business.. but I am still being harassed every month , getting voicemails stating that I owe money.. when I do not patronize the business. I spoke to a young lady name chy over a month ago and explained everything and inquired about why my credit card was charged $75.00 even though I have not been coming to the establishment and my membership was cancelled. Young lady stated she would look into and I would be issued a refund and contacted back to follow up on this matter. I was never contacted back , instead still harassed with calls and voicemails stating that my payment is due . I disputed the charge with my bank months ago , and was issued the refund , now my bank is stating that on 9/9/24 that massage envy at that location provided information stating I made and authorized the $75.00 in which in fact I did not because I was not patronizing the business and was in agreement with the manger there that I will no longer doing business there nor did they want me to continue business there ..( and I have still been charged $75.00)) this has becoming extremely frustrating, aggravating and I feel this is fraud and harassment at this point.. I called the business again today to speak to a manger she was not available, as she never is anytime that I have had to call in about this matter , and young lady named Niyla stated she could not provide me with the mangers name only your contact.. I stated that I plan on filing charges at this point, because this is all unacceptable for them to continue to harass me with calls stating I owe them money ( it's not an automatic machine it's a person that is calling and I have the logs that support this ).. fraud is when I disputed the charge with my bank and they challenged it stating that I made the authorization...when I don't have business with their company or business .. TERRIBLE COMMUNICATION TERRIBLE CUSTOMER SERVICE TERRIBLE LACK OF ACCOUNTABILITY

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    Bodywork At Work - massage_therapy - Updated May 2026

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