I just want to share my experience with Eventbrite and BodyTech Cosmetics of Menomonee Falls Wisconsin. We, (my daughter and I) signed up for a soapmaking class at BodyTech. This was signed up and paid through Eventbrite. When we got to the store for the class, no one was there. Long story short, the class had been cancelled and neither BodyTech nor Eventbrite bothered to let anyone know. Which of the two is to blame, I don't know and I don't care. I totally "get it" that things happen and sometime there needs to be a cancellation, (we just had a snow storm the night before). I got on the phone with the owner and he stated that he lives in Illinois and couldn't get to WI due to the snow. Okay fine, I get it. Things happen. But this isn't the carrier pigeon age,,, if something needs to get cancelled, you let the people know. Again, who is more to blame,,, Eventbrite or BodyTech,, I don't know and I don't care but both these businesses need to get their act together and prevent this from happening again and my daughter, (who paid for the class) better get her refund ASAP. In all fairness, the owner did offer to come to our home to do the class with us the next day, but we weren't interested as my daughter had other plans already.
Sorry for the redundancy, but I'm posting this under both BodyTech and under Eventbrite if I can because both need to implement a plan to contact people should a class need to be cancelled. read more