Mr. Costy has been helping me and my mother with our cars for over a decade now, he is incredibly…read morereliable, kind & trustworthy. I have never had a problem in those ten years, only solutions and gratitude. He clearly has bright kids who he has taught as well, and they are just as great as he is. I tell everyone to go to him because I fully trust him with my car and my safety. They really are the best, most humble and hardworking people in the area. you guys are the best thank you for all the help over the years!

Simple & easy topped with Excellence. Best Auto Repair Shop…read morein Massachusetts from multiple experience! By far each visit is consistent with honest and efficient work.

A great place to buy gas and repair your car. Good customer service. Highly dedicated and friendly…read moreteam.

I regularly use Sam's for fixing my aging Corolla. I've always had excellent service from Sam and…read morethe Louie the mechanic. They are really helpful in explaining what needs to be done to keep my car running smoothly. Reliable and hardworking, I am always happy to support a small business like Sam's rather than go to the dealer. Did I mention their estimates are on point and reasonable? You will not find service like this just anywhere.

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

Tenacious, when it comes to diagnostics! Our Grandfather's VW Jetta had numerous issues causing…read morepoor running and idling. One by one, Bill and his team waded through the long list of codes and vacuum leaked. Their persistence went on all week but when we got the car back, it ran like new. Thank You BC Auto!

Bill and Steve were amazing m, would highly recommend to anyone with car trouble. Quick and…read moreefficient service

Look no further Excellent Service , Pricing and Quality Work . We're in for some body work but…read moreafter the service and work was done ... They now have all our auto repairs .. Thanks to Jimmy and all the others that made it possible...

I would not recommend this shop to anyone. Their work is unreliable and overpriced. They are not…read moregood with diagnostics. The technicians at this shop are not trained properly. They only know the basics such has changing brakes and changing oil. My story: I brought my car in because one of my rear back tire was smoking, Jimmy (manager) made me pay for parts that didn't need to be replaced. Then, after replacing those parts and paying for labor, the car still had same issue. After 3-4 times of wasting my time by going to the shop because he couldn't figure out the issue. He found out that the issue was in the emergency brake. He then unplugged the emergency brakes, which is a 10min work, to temporarily fix the issue. Now I have a non working emergency brake and over $500 spent that could've went to fixing my E brake in the first place.

I am sooo impressed with this place. I was estimated 3-4 days to get my car fixed and it took them…read more2 days with a snow storm! Wow. They went above and beyond to help me and even helped with an extra scuff I had! (They didn't have to do that for me!) AND cleaned my car inside and out. My car literally looks brand new. I will be returning and telling everyone I know to check them out when they need work done. THANK YOUUU!!!

tried to charge me $2,800 to fix minor damage on a bumper and fender. way too over priced for no…read morereason. I'd recommend a shop that wont overcharge trying to get over on people. went to another shop they did it in 2 days for $1,200 and asked why the other place tried to overcharge so much for a bumper crack

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

Went for an oil change. Super fast, super nice…read more Will recommend and return. Outside deck if you need to wait.

I brought my car in last year as it was pulling left. I was led to believe that I needed a pricey…read morenew steering rack. When I picked my car up, it was no better. I was then told I had a bent strut and asked for additional payment. It was quite obvious to me that Eli had misdiagnosed the problem costing me thousands. He made no attempts to amend the situation. Consumers beware!

I brought my car to Matt's after getting a quote from the dealership. (Didn't know about Matt's…read morewhen I brought car to dealership and my regular mechanic moved out of state). I had received a six page report from the dealership with a list of items that were categorized as needs immediate attention, could be done, and can wait. The quote was $6,000 something. I showed Matt the quote and he said a lot of the things listed were exaggerated and really did not need attention. He replaced a $40 part and charged me $75. My car is running great.

The most trusted auto repair shop around period I have had my truck there a few times for different…read morereasons and I was always happy with the price speed and craftsmanship