Stanford Medical ordered the MRI and scheduled it to be done here, in downtown Palo Alto. It's an…read moreeasy trip off of the 101. There is plenty of parking. Easy dropoff access for those with mobility issues. Lovely neighborhood pocket park right around the corner should you need a place to just breathe. Variety of restaurants and cafes on the next block north if you need a bite to eat. Waiting room is smallish and has a tv running nonstop in one corner. There is also a charging station for phones and tablets.

Great place to feel awful. Better place for all the great care and assistance. Thanks .read more

I have been going to WRI for over a decade. They have been very helpful from scheduling…read moreappointments to assisting me with insurance billing. It is always a good conversation with the doctors and staff there both medical and non-medical related. :)

Called Menlo Park office to see if this scheduled memo will be covered by insurance. The lady kept…read moreon saying she had no idea which is fine but other diagnostic places will call the insurance to confirm. Based on her response, canceled the appointment to avoid any billing complication as many other reviewers had experienced. Suggestion to Dr. Cuter man that office staff needs a refresh lecture on customer services.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

My whole-body Prenuvo scan was quite an experience!…read more The clinic was clean and has changing rooms and a nice resting area with coffee and snacks, there were 5 friendly staff onsite - 2 at front desk and 3 inside the scan room. I was asked to change into scrubs and put all personal belongings in a locker. Then I was led into the scan room. The machine looked new and bigger than those old school MRIs. I was asked to lay on a platform, they put a bunch of stuff around me to secure my position, then the scan began - head first, followed by chest scan, during which I was asked to do a breathing exercise - breath in, breath out and hold for 15seconds, that repeated for like 10mins. The voice instruction was loud and clear, and you get used to it after the first couple rounds. After that you can relax while the rest of the body gets scanned. The entire process took around 75mins. Like all MRI machines it makes all kinds of noises and pretty loud, they gave me a headphone which helped a bit. I chose to listen to music, you can also choose to watch Netflix - there's a screen on top. The results were ready in about 10 days, then they scheduled a call to go over everything in details with me. There were some interesting findings on my liver that I never knew! Thanks to Prenuvo now I'm getting the issues addressed. 5 star experience across the board, highly recommended for anyone that cares about your own health!

I give Prenuvo a 2 because they do find valuable information. This is my 2nd time using Prenuvo…read more The 1st time I used Prenuvo I did a full body MRI. Prenuvo sat on results for 2 weeks before they released them to me and the person telling my results was not competent. This 2nd Prenuvo I did the executive. I got my MRI results back in 5 days. Prenuvo scheduled my consultation for 2 months out. A week before my consultation, Prenuvo sent me an email and canceled for no reason. I called and stated my labs, brain scan, and body composition was not released to me. I had labs that needed urgent following up just sitting there. Very frustrating. What's the point of doing all this if they are just sitting on the results. You have to be very proactive and follow up.

I recently visited Kalos for a DEXA scan. After having a child and balancing work, my health had…read moretaken a backseat, and I gained almost 30 lbs. I've been working out lately and felt some progress, so I wanted to see my actual data. The results were a bit shocking since DEXA is far more accurate than a standard InBody, but it's the only way to know if you're on the right track. The best part is that Kalos provides expert consulting to help you build a program based on your scan. It's one of the few places in the South Bay offering this level of professional insight. I'm looking forward to seeing my progress on my next visit!

I have to commend them, they run a great scan and develop a program to help you improve your…read moremetrics. You can't improve what you can't measure. I have been exercising and generally living a healthy lifestyle for a while but before I got a dexa scan here I felt it was difficult to make progress in building muscle. My scans have now improved several months in a row, and this correlates with improved lift numbers and feeling stronger. They even switched trainers for me proactively without my asking. Their full service is not cheap, but you get what you pay for. I'm excited for them to add other services like VO2 max testing. They also gave me a trial of glucose monitoring which has helped me tailor my diet. Ultimately convenience is critical to fitness, as lack of motivation is such a strong barrier to improvement and they remove a lot of friction. You do have to log your workouts and meals, but then they analyze it and combined with the dexa data I believe they're able to make more precise recommendations than most other fitness services. That being said, they're not personal trainers so this works great for me as I am pretty comfortable with most exercises. I can't speak to how effective this would be for somebody who is not experienced with working out. Best compliment is I'm fairly frugal and I feel they're worth the money.

Highly recommend this place! Last year I had a MRI on my shoulder. No problems at all and I liked…read morethe smaller office setting vs. the hospitals. This year my husband needed an MRI on his knee. We waited over a week for his doctor's office to get approval from our insurance company. With no approval in sight, I decided to make an appointment with CA Advanced Imagining just to get our name in the appointment book. I told Andrea about the wait time for our approval - she got our information and called our insurance and got approval in less than two hours! I'm so grateful for this since my husband has been limping around and in pain for days. I feel that although the doctor's office said our insurance was "pending" and they can take up to 7 business days to approve, I don't think the called it in at all since Andrea got in done in two hours. Husband was in and out in an hour and he's giving the place a thumbs up too.

This is the second time I had an MRI by Ben Reese and he could not have made it more comfortable…read more He is kind, clear in what is to be expected and very professional. I would encourage anyone needing this type of procedure to know it can be easy and quick when you have someone like Ben helping you out.

Beware that their call center frequently schedules patients by mistake for Mountain View in…read moreScottsdale AZ. Be sure to check your scheduled location. I found the office and technician to be fine.

Our doctor referred us to SimonMed for shoulder MRI. Despite the numerous one star reviews, we…read morefoolishly booked the appointment. The facility feels old, the MRI machine was 60 cm opening, extremely narrow and claustrophobic. This is NOT a state-of-the-art facility. We did not proceed with the MRI, left the facility and booked at a hospital that was a far better experience as they had wide bore MRI. This location does not offer wide-bore MRI machines (later opening), Called Customer service to find out if other SimonMed locations have wide-bore MRI, the person had no idea what I was talking about. Avoid SimonMed. This is another example of Private equity taking over healthcare. Everything they touch is about money not about patients, AVOID!! "Radiology practice SimonMed inks partnership with New York private equity firm" https://radiologybusiness.com/topics/healthcare-management/healthcare-economics/simonmed-partnership-private-equity-radiology

This company is very accommodating! I am from Los Angeles and my mom had to get an xray done for…read moredental work. Our dentist is from Santa Clara so we have to travel whenever we do dental work. I wish I got the lady's name who helped my mom out because she was very nice and professional. She also made sure the images she took from the xray were correct because she knew we travelled far. Very helpful!

My experience with Reveal Diagnostics was great!…read more I recently had a scan done by Reveal Diagnostics. However my dental insurance didn't handle my claim as I expected. I called my dental insurance couple of times trying to explain the situation but that didn't work out. So I called Reveal Diagnostics seeking for help. Turned out that was a great move! My phone call to Reveal Diagnostics was answered by Elyse. After I briefly explained my situation, Elyse immediately provided the help that I needed most. She offered me with her direct line number and suggested me to arrange a direct converstaion between my claim handler and herself. After a quick conversation between them, my problem was resolved to my satisfaction. I'm very impressed by Elyse's professionalism and customer care experiences. I will definitely share this story with my friends and recommend Reveal Diagnostics if they need the similar services.

If I could give this location 0 stars I would. I called SimonMed 10 times today, 8 times yesterday,…read moreand not a single person EVERY picked up. Even worse? My in person experience. When I arrived, it was approximately 12:45pm and nobody was there. I guess they were at lunch, but there wasn't a sign on the door and at 1:15pm, the doors were still locked and I had a 1pm appointment. Save your time and take your business to another business that appreciates your.

I got a referral for an X-ray from my PCP. This company then proceeds to spam you with text…read moremessages and voicemails saying go walk in for an X-ray appointment. You cannot make an appointment online for an X-ray - you will not be able to proceed further and it says go walk in. I tried to walk in today (Wednesday) at this clinic but then they said sorry they don't do X-rays at this location on Wednesdays. Ok.... This was not mentioned on their website anywhere for this location. I asked the front desk if other sites have X-rays today and she mentioned San Mateo "but only until like 12:30 PM or so because the tech goes around" What is the point of advertising that you can walk in anytime for X-rays when in fact the availability could be quite limited / unavailable and you wouldn't really know until you get there? Their website has an "X-ray queue" and right now it says 1 waiting for this location but they're certainly not waiting for an X-ray today since they're supposedly closed for X-rays today. What is happening! I'll try again and will try to report back on the actual experience but beware don't come to this clinic on Wednesdays for a walk in X-ray since it'll be a waste of time. UPDATE: I tried calling this clinic to double check they were open and were doing X-rays but it seemed hard to get a hold of the front desk staff. It seemed like I was being sent to a call center "next available agent" which is not super helpful, so I hung up and decided to just drive back again the next day. I was able to come back the next day and the process was generally smooth. They took my insurance and I only had to pay a $10 fee (hopefully no giant surprise bill later). The actual X-rays only took like 5 minutes not even and the tech was very courteous. Overall I would say a few improvements could be made: 1) the website needs to be updated to say don't come here on Wednesdays for X-rays because the tech is not here 2) the site should indicate any other limited availability (e.g. are X-rays actually available all day?) 3) make it easier to actually reach the front desk via phone for basic questions. 4) I think 1 text / reminder call is probably sufficient. I got 4 texts and 3 voicemails in the span of two days.

Jasper is amazing. Efficient, polite, painless blood draw, very professional…read more I could not be happier.

Jasper, the professional phlebotomist here, is amazing - hardly felt anything both times I was…read morehere recently. Kind and professional demeanor also. Best lab work experience I have ever had across decades.