Unfortunately, I'm not God's favorite... so I have to work out to maintain my figure... which…read morebrings me to my 7 year rollercoaster of a relationship with 24 Hour Fitness. I first joined in 2018 and it's sad to see how downhill the corporation has gone. The glory days ended shortly after the COVID pandemic. Since then, they've closed over 7 NJ locations, cut down opening hours, cut down on group classes, removed towel service, and have limited sauna and pool hours. I understand that it took time for gyms to recover and get back into full swing. But it's 2025 now. There's way too much competition in the fitness industry for 24 to be operating the way it is. My biggest ick? The gym is not maintained well at all. Machines and equipment are broken down for months. There's a hand dryer in the women's bathroom that has been out of order since last Spring. There's a constant foul smell in certain areas, most likely due to broken pipes. There's always a problem with the AC during summer months, making it uncomfortably hot. The entire facility needs a deep cleaning from head to toe. What are we paying a maintenance fee for? Come on... Putting the negatives aside, there are some positives. *The floor has all of your basic equipment: treadmills, bikes, stairmasters, squat racks, barbells, benches, dumbbells, kettlebells, TRX, cables, and machines. I can recommend this gym for beginner to intermediate lifters. It's not a bodybuilder or powerlifting gym. *Their Zumba classes are SO MUCH FUN. Don't judge a book by its cover... get in there!!! Take Lucia, Lynn, Nina, or Melissa's classes. Check the website for the full class schedule. *They have a sauna, steam room, pool, and showers with limited hours. I only use the sauna and it's relaxing when it's not super crowded. *The front desk staff is friendly and welcoming. They're personable and will remember you. *My membership allows me to have access to other regional locations as well as bringing guests. Pricing is a bit all over the place. It all depends on when you join, what kind of membership you have, and what sales/promotions are going on. Some members pay $24 or $34 a month, while others are paying $54. It's best to ask the front desk what the lowest rate is. Overall, it's not the worst gym in the world. It gets the job done for my fitness routine. I just wish the maintenance was a lot better and that they would have later hours. Honestly, I've been thinking about finding another gym. If it weren't for the friends and community I've made and my lower price rate, I would have left awhile ago. I'm willing to spend more $$$ on a membership for a much better experience.

The manager at this gym CHEATED my 65 year old Chinese mother in law. She hardly speaks any…read moreEnglish... the manager asked if she wanted personal training sessions. She did not understand. Nonetheless, the manager signed her up for 8 sessions per month at $432 per month, ON SUBSCRIPTION. She never used a single session and it wasn't until 6 months later that she realized they were charging her $432 per month for something she didn't want and didn't use. The manager refused to refund any of the charges. We had to dispute with the credit card and luckily were reimbursed for 4 months, but still lost $864.

Gene, Ali & Kaeos team have changed my life! They create a comfortable, friendly & non-intimidating…read moreenvironment that encourages progress to meet your goals. When I began training at Kaeos I had difficulty getting up from a seated position on the floor & less than 2 years later I can do sit ups & pull ups without flinching. Beginning training at Kaeos was one of the best decisions I have ever made! Thank you Kaeos family!

I highly highly recommend Kaeos Fitness to anyone in the Bergen County area! They are hands down…read moreone of the best gyms in the tri-state area. We just moved from NYC and looked at several gyms. They have state of the art equipment and the gym has a great vibe, but what makes it a stand out is the training. If you are looking for a trainer Ali is among the best. He tailors the workout to your level and works with you to achieve your fitness goals, regardless of where you are. In just a few short weeks we have seen noticeable results!

Following a recent flood, this gym was in a state where everything needed to be updated due to mold…read moresmells and heavy dust, so I placed my membership on hold. When I recently visited(July), the mold smell had decreased, but the floors still hadn't been repaired, causing dust to fly everywhere. Despite a long time passing, management only expected understanding from its members instead of fixing the issues, which led me to cancel my membership. ​However, I found out I had already been charged for June and July without even realizing it. I exchanged emails with the Assistant Manager regarding this issue, but she refused to provide a refund for those months, strictly citing their policy. I told her I understand their stance, but in fairness, I would be leaving a review about this experience. I have been a member here for over 5 years, but in the end, it is clear that they do not care about their members' health or safety. Horrible facility management and completely unfair billing. Avoid this place.

This Retro Fitness in Fort Lee is hands-down the best gym in the area. The equipment is always…read moreclean and actually works--you won't find "out of order" signs sitting on machines for weeks here. The owners are great people who are always around and friendly. Most importantly, they actually listen to feedback and make improvements based on what members say. It's a professional, well-run spot that's worth the membership.

Get ready to get your butt kicked in the best ways. Achieve your goals and feel your best-- what…read moremore could you ask for? If you commit to Fit Factory they'll commit to you! Each group class offers something different. The entire team is professional and motivational. Everyone working for a common goal. Side note: I've been training with Coach Jon for 6+ years and he's worth every penny! Shoutout to the owners for doing such an amazing job establishing this business.

Great gym , !!! Owners and trainers are great ! Make you feel like a family !! You can be at any…read morelevel and get a great workout !

Went all the way down to join the club and Frank was extremely unwelcoming, so I will not be…read morejoining or coming back to that club...ever **Thanks for your response Andrew and thanks for the invite to keep MY review up. You need to get the facts straight first before you jump the gun on how friendly Frank was to me because that's simply NOT the case... My ID is 100% valid. Im retired like I told him several times This is what I clearly told Frank a year ago and he said that it was" no issue at all" ..So I ended up coming back to the club a year later to finally join up. He asked me for ID which I showed him, then he started to say oh didn't you come in here a year ago etc, so I said yes I did. He then tells me "oh your ID says retired you can join at the full rate" and "I told you last time that im not giving you the discount we offer ...(that's not true at all ), What he said was that it was NO ISSUE".. He started to examine my ID, hold it up to the light literally about 5 different times ,,,Not sure what that was about...I said Frank, " WHAT ARE YOU DOING WITH MY ID- YOURE EXAMINING IT LIKE ITS A FAKE $100 BILL OR SOMETHING, I said is there an issue?????..and he says " OH NOTHING I WAS JUST LOOKING AT IT. He then continues to say he's not giving me the discount and he told me this last year. I said NO PROBLEM...I was leaving, asked him for my ID back, and he started taking pictures of my ID with his phone... Maybe you can clear that up for me Andrew..what was that about after I said no problem and was clearly leaving the club with my coat on. Why did he start taking pictures of My ID? I mean I could care less that you or him think my ID is not valid, I could care less about any discount, or joining your club..Thats not the point at all.. I just didn't appreciate the way I was treated..PERIOD. Its really as Simple as that..I hope this clears it up for you. My experience was not good.

I have been a member of this gym for more than ten years. However, in recent years I find myself…read moremore in agreement with Eliza G (Jun 9 25) who wrote: they only care about money and don't take members seriously. I had questions regarding options and changes to my membership and the manager Frances Frierson gave me a song and a dance "we'll get back to you". I waited several days, then went again in person and still could not get answers. Based on their their lack of caring regarding a member who still was looking to keep a membership, I decided to cancel instead-- why should I be loyal when they obviously didn't appreciate my long time membership and recommendation for them?

Went to this gym after a colleague recommended it. Love the burn room as it's like a circuit. The…read moreother side has the area where they do personal training. All the owners are always there and very helpful. The owners are Chris, Malik, and Bryan. The GM is Jasmine. The just hired a new trainer, Jay, and he was very helpful and got my equipment for the burn room. The concept is great and any person wanting to work out should try it. I am currently going back and have implemented it in my weekend workout schedule. Parking is easy and in the back. Go give them a try and I'm sure you will get hooked like I did.

Fantastic gym! They really care about their clients and their well-being. They take their time to…read moreshow you what's best for you. I highly recommend to anyone looking to improve themselves and their mind body and soul!

Training with Ayman has really been life-changing for me. I hired him last fall because I got…read moreengaged, and was supposed to be getting married this October (obviously derailed by covid). I figured I'd work out, lose some weight, and then quit once I hit my goal. Wow was I wrong. I've had trainers in the past who were applying a one size fits all approach to training, they wanted me to meet their goals, not my own. Ayman has always focused on helping me achieve MY goals, and he has made me feel comfortable, supported, and respected from day one. Ayman doesn't just train you, he tailors nutritional recommendations for you, and keeps you accountable in a way that makes you feel cared for, and not judged. With all the clients he has I don't know how he's able to give so much individualized attention, but he is always checking in, keeping me motivated, even sending me reminders to hydrate! I have definitely seen my body change, but the mental shift Ayman has helped me achieve is just as exciting and valuable to me. My two sessions with him each week help me manage my stress, and give me a tremendous amount of mental clarity-so much so that I actually look forward to working out now (which is a miracle), and plan to continue training with Ayman indefinitely. Truly grateful that I found him, and cannot recommend him enough!

At the end of this year it will be 3 years training non-stop with Ayman. If it was not for his…read morededication, inspiration and passion for fitness, I would not have done a bodybuilding competition and been able to maintain my body with more mass and lower bodyfat. Ayman has provided me with the knowledge on how to maintain my body at the level that I want it to be and is extremely supportive in my goals. In my view, he has the expertise and if you want to just get in shape or compete, he is the person that will accomplish that goal on an individual basis. With him its always a win win situation. You do the work and he will get you to accomplish your goal. Add to your new year resolution to visit his gym and commit to accomplishing your goals. RD

I am really happy that I was introduced to my trainer, Donna. She has definitely given me the…read moreguidance and encouragement I need to lead me to my goal weight. She gives a lot of insight about diet and food choices. She listens to what your goals are and what areas you want to target. She customizes each workout to fit those needs! I highly recommend her and her spotless gym!