Unfortunately, I'm not God's favorite... so I have to work out to maintain my figure... which…read morebrings me to my 7 year rollercoaster of a relationship with 24 Hour Fitness. I first joined in 2018 and it's sad to see how downhill the corporation has gone. The glory days ended shortly after the COVID pandemic. Since then, they've closed over 7 NJ locations, cut down opening hours, cut down on group classes, removed towel service, and have limited sauna and pool hours. I understand that it took time for gyms to recover and get back into full swing. But it's 2025 now. There's way too much competition in the fitness industry for 24 to be operating the way it is. My biggest ick? The gym is not maintained well at all. Machines and equipment are broken down for months. There's a hand dryer in the women's bathroom that has been out of order since last Spring. There's a constant foul smell in certain areas, most likely due to broken pipes. There's always a problem with the AC during summer months, making it uncomfortably hot. The entire facility needs a deep cleaning from head to toe. What are we paying a maintenance fee for? Come on... Putting the negatives aside, there are some positives. *The floor has all of your basic equipment: treadmills, bikes, stairmasters, squat racks, barbells, benches, dumbbells, kettlebells, TRX, cables, and machines. I can recommend this gym for beginner to intermediate lifters. It's not a bodybuilder or powerlifting gym. *Their Zumba classes are SO MUCH FUN. Don't judge a book by its cover... get in there!!! Take Lucia, Lynn, Nina, or Melissa's classes. Check the website for the full class schedule. *They have a sauna, steam room, pool, and showers with limited hours. I only use the sauna and it's relaxing when it's not super crowded. *The front desk staff is friendly and welcoming. They're personable and will remember you. *My membership allows me to have access to other regional locations as well as bringing guests. Pricing is a bit all over the place. It all depends on when you join, what kind of membership you have, and what sales/promotions are going on. Some members pay $24 or $34 a month, while others are paying $54. It's best to ask the front desk what the lowest rate is. Overall, it's not the worst gym in the world. It gets the job done for my fitness routine. I just wish the maintenance was a lot better and that they would have later hours. Honestly, I've been thinking about finding another gym. If it weren't for the friends and community I've made and my lower price rate, I would have left awhile ago. I'm willing to spend more $$$ on a membership for a much better experience.

I have never had such a disappointment as the session I had last year at Englewood Cliffs. The…read more"trainer" (Ruben) shamed me about my age and told me we didn't have to do anything beyond him watching me squat and walk sideways. He told me I was terrible. No lifting. Nothing. No work on any of the machines. I used to belong to Equinox in NYC, and I know what expert training and assessment are like. Disgusted with this club, which I resisted joining for 9 years, even though I live a few streets away. It used to get such horrible reviews because of the filth and smell, but it was supposedly remodeled. Meanwhile, I spent the summer in Ireland and had great training, weights, TRX, stepping, yoga. Meanwhile, the classes I did attend in the Spring in NJ were overcrowded and amateurish. I'm moving back to NYC and want my money back. Terrible experience. Ruben should not be allowed anywhere near women because he was so dismissive and demeaning and completely unqualified.

Man, Frank needs to update Body Elites Fitness with some pictures of himself. Once people see the…read moregrey fox they'll know they need to make a visit with him. Literally a master at his craft - no other way to describe him. I've never met another trainer who is more knowledgeable than Frank. Not only is he trying to get results for clients, but he wants them to feel the difference in their bodies' with everyday tasks. I had some pain in my body and right away frank knew which muscles were too tight and where my imbalance was. Just a few pokes and he knew right away. Frank will exercise everything from flexibility to different types of lifting techniques. He tailors every workout for every client - he understands that everyone has different body types and needs and will personally customize the workouts in order to get you the results you want! Frank will also help you change your diet so you can achieve your goals! I know there are a lot of trainers out there who are just entertainers. This man is the real deal. He is literally a walking encyclopedia on exercise. The knowledge I've acquired by training with him is literally priceless. If you're ready to get serious about your health and fitness, you need to visit frank ASAP.

I've been going to Body Elite Fitness for the last 7 years. I wish I'd started 17 years ago. Frank…read moreis amazing and I love the personal service.

Went all the way down to join the club and Frank was extremely unwelcoming, so I will not be…read morejoining or coming back to that club...ever **Thanks for your response Andrew and thanks for the invite to keep MY review up. You need to get the facts straight first before you jump the gun on how friendly Frank was to me because that's simply NOT the case... My ID is 100% valid. Im retired like I told him several times This is what I clearly told Frank a year ago and he said that it was" no issue at all" ..So I ended up coming back to the club a year later to finally join up. He asked me for ID which I showed him, then he started to say oh didn't you come in here a year ago etc, so I said yes I did. He then tells me "oh your ID says retired you can join at the full rate" and "I told you last time that im not giving you the discount we offer ...(that's not true at all ), What he said was that it was NO ISSUE".. He started to examine my ID, hold it up to the light literally about 5 different times ,,,Not sure what that was about...I said Frank, " WHAT ARE YOU DOING WITH MY ID- YOURE EXAMINING IT LIKE ITS A FAKE $100 BILL OR SOMETHING, I said is there an issue?????..and he says " OH NOTHING I WAS JUST LOOKING AT IT. He then continues to say he's not giving me the discount and he told me this last year. I said NO PROBLEM...I was leaving, asked him for my ID back, and he started taking pictures of my ID with his phone... Maybe you can clear that up for me Andrew..what was that about after I said no problem and was clearly leaving the club with my coat on. Why did he start taking pictures of My ID? I mean I could care less that you or him think my ID is not valid, I could care less about any discount, or joining your club..Thats not the point at all.. I just didn't appreciate the way I was treated..PERIOD. Its really as Simple as that..I hope this clears it up for you. My experience was not good.

I have been a member of this gym for more than ten years. However, in recent years I find myself…read moremore in agreement with Eliza G (Jun 9 25) who wrote: they only care about money and don't take members seriously. I had questions regarding options and changes to my membership and the manager Frances Frierson gave me a song and a dance "we'll get back to you". I waited several days, then went again in person and still could not get answers. Based on their their lack of caring regarding a member who still was looking to keep a membership, I decided to cancel instead-- why should I be loyal when they obviously didn't appreciate my long time membership and recommendation for them?

Following a recent flood, this gym was in a state where everything needed to be updated due to mold…read moresmells and heavy dust, so I placed my membership on hold. When I recently visited(July), the mold smell had decreased, but the floors still hadn't been repaired, causing dust to fly everywhere. Despite a long time passing, management only expected understanding from its members instead of fixing the issues, which led me to cancel my membership. ​However, I found out I had already been charged for June and July without even realizing it. I exchanged emails with the Assistant Manager regarding this issue, but she refused to provide a refund for those months, strictly citing their policy. I told her I understand their stance, but in fairness, I would be leaving a review about this experience. I have been a member here for over 5 years, but in the end, it is clear that they do not care about their members' health or safety. Horrible facility management and completely unfair billing. Avoid this place.

This Retro Fitness in Fort Lee is hands-down the best gym in the area. The equipment is always…read moreclean and actually works--you won't find "out of order" signs sitting on machines for weeks here. The owners are great people who are always around and friendly. Most importantly, they actually listen to feedback and make improvements based on what members say. It's a professional, well-run spot that's worth the membership.

### Regarding Physical Therapy…read more I came in July to work on my shoulder. I couldn't do a pull up anymore or a full range pushup without severe discomfort. Previous effort helped normalize the pain, but I didn't make great progress on my own. I started with doubt that I could recover range and ability. Within 2 months of work so far, Taylor has stepped the programming based on his observations of my current ability. Just when I thought I was getting used to the work, he pulled the line. I was able to, as part of the regular programming able to do a pushup off the floor with disbelief. The same goes with a pull up as well. His decades of experience works you, as long as you give it a chance, consistently. ### Regarding Group Fitness Class The daily group classes are in a place of itself. It will introduce you to movements that you may not do well, increase your mobility and cardio fitness. There are many levels of people who participate, all growing together. The programming is well thought out and structured. Highly recommend as I have taken the dive fitting this into my various routines. Since the free trial, I am definitely moving differently compared to the extreme difficulty I had initially. I thought I had some kind of fitness, but this exposed me to challenge me. Living proof! Lets go!

Quality assessment of my injury, staff is attentive, friendly and knowledgeable. Individualized…read moreprogram to treat my ankle was monitored and reevaluated to ensure my recovery was on track. Excellent atmosphere for training. Best experience for rehabilitation.

Went to this gym after a colleague recommended it. Love the burn room as it's like a circuit. The…read moreother side has the area where they do personal training. All the owners are always there and very helpful. The owners are Chris, Malik, and Bryan. The GM is Jasmine. The just hired a new trainer, Jay, and he was very helpful and got my equipment for the burn room. The concept is great and any person wanting to work out should try it. I am currently going back and have implemented it in my weekend workout schedule. Parking is easy and in the back. Go give them a try and I'm sure you will get hooked like I did.

Fantastic gym! They really care about their clients and their well-being. They take their time to…read moreshow you what's best for you. I highly recommend to anyone looking to improve themselves and their mind body and soul!

Glad crunch is coming to give them competition. Maybe now they will keep up the gym. Its sad that a…read moreplace that's much needed in the neighborhood is not taken care of.

Sun 7.26.26 @ 7:00 am and everyday! Men's bathroom is Always dirty and rarely ever cleaned…read moreproperly! The staff is always on their phones at the counter doing nothing. We know you guys make very low pay, however; do your job or quit. MANAGEMENT SUCKS here as well.

Gene, Ali & Kaeos team have changed my life! They create a comfortable, friendly & non-intimidating…read moreenvironment that encourages progress to meet your goals. When I began training at Kaeos I had difficulty getting up from a seated position on the floor & less than 2 years later I can do sit ups & pull ups without flinching. Beginning training at Kaeos was one of the best decisions I have ever made! Thank you Kaeos family!

I highly highly recommend Kaeos Fitness to anyone in the Bergen County area! They are hands down…read moreone of the best gyms in the tri-state area. We just moved from NYC and looked at several gyms. They have state of the art equipment and the gym has a great vibe, but what makes it a stand out is the training. If you are looking for a trainer Ali is among the best. He tailors the workout to your level and works with you to achieve your fitness goals, regardless of where you are. In just a few short weeks we have seen noticeable results!

Great gym , !!! Owners and trainers are great ! Make you feel like a family !! You can be at any…read morelevel and get a great workout !

Great place. Clean. Lots of equipment…read more Well managed. I would recommend Fit Factory to everyone.

Equipment is very old, paint is peeling off the weights…read more Air conditioning doesn't cool off the place during the summer They try to keep the locker room clean, but it is too humid and musty Staff is actually nice, for the most part, but the sign in process every time gets old

Love this club . Great teachers and training…read more Wonderful pool.The staff tries so hard to make everyone feel comfortable and safe.When you miss a day you can not wait to be back.I would recommend this facility to anyone interested in a gym in the area.