Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.

Upland Jewelry Mart was my dad's go-to jeweler for years. He trusted him to create custom pieces…read morefor all of his daughters, which makes this place especially meaningful to our family. He is incredibly kind, patient, and talented, and the pieces he creates are absolutely beautiful. You can tell he genuinely cares about his customers and takes pride in his work. My dad continued coming back to him year after year, and now I completely understand why. It's really special to have jewelry that was custom made for us at my dad's request, and those pieces mean even more to us now. Beautiful work, wonderful service, and someone my dad trusted for many years. I'm very grateful for everything he created for our family.

Danny made my engagement ring. It's gorgeous. I'm obsessed with it. He was really responsive…read more Listen to what I wanted and executed it perfectly. We will definitely be back in the future. I highly recommend custom Jewlery here.

Walked in to get a chain fixed. Was attended right away, all the workers were super friendly. Will…read moredefinitely be back.

This guy was flipping my MINT condition silver coins in the air PLAYING with MY money. Then to…read moreoffer me 400$ less than spot on a roll of eagles. No thanks ha boo They did decrease the value of my property, Oil all over and added scratches

Came in one day asking if they can reset my diamond into a pendant and set a new diamond into my…read morewedding ring. Linda agreed and was extremely excited for me and my husband. She took the time to make sure she understood all the details we asked for. My wedding ring is Blessed and of high significance for us and it was very important that no Gold was thrown out of given to anyone else. They completely understood and added the gold from the original prongs into my custom pendant. The jeweler did an amazing job at setting everything. Thank you Gemma's Jewlers and a special thank you to Linda for helping us through the whole process.

Came in to see if they carry a large bail for a chain. Was told no, will have to make…read more Paid for new $280.00 bail. Received a call that all work was done, to come pick it up. Linda presents polished necklace and cross with new, so-called bail. I told her I don't think the money has been taken out of my account. I stand there and check. It has indeed been taken, plus tax. Linda wishes me luck and says see you soon. I ask Linda where my original bail is. Linda says, "I don't know, it's not here." Normally the jeweler returns original pieces. I ask, can you call to see where original bail is? Since it is and was paid for separately from the necklace and pendant, one hundred dollars. Linda replies, no, I cannot call him. It is his day off. He is with his family. I ask for the manager or owner, Gemma. She said, no, I'm sorry, she is not in today. I ask Linda for a receipt for my lost bail. Linda writes me on a Post-it that I am looking for a missing bail. She assures me that we will find it and it will be returned, not to worry. I said okay, and I walked to my truck, her saying goodbye. Got to my truck to check out the new bail, because Linda had put it on without me really getting a chance to look at it off the chain. Come to find out, compared to pictures I had previously of this bail, that this bail was indeed the same exact bail I had turned in -- stretched out, worked-over metal, and polished only on the outside. I walk back in to talk to Linda and to tell her what I had found. She claimed she only works there. She has no idea what's going on. And that if she could keep the necklace to show the jeweler what was going on, we'll get this sorted out. I told her I would not like to pay for a brand new bail, new silver and new working, if all you did was stretch my original bail and slightly polish it. Linda agreed with me that that was unfair. I told her I don't believe you guys are trying to mess with me, and this was a misunderstanding, and that we would get that figured out today. Next day, receive calls from Linda stating that it was a mix-up and that I would have the new one in a week. And it was just complimentary that they would make the original one I brought in work. Which, by the way, is what I asked for in the first place. I go down there, Linda lies to my face, insults me. Also admitted that if I didn't notice, she would have gotten away with this fraudulent sale. I have been buying jewelry from them for about 15 years. I will need to find a new small business jeweler. I do not trust that business, Gemma's Jeweler, anymore. They tried to hustle me. I got a full refund after back and forth three times. Do not recommend!

The high ratings led me to come here for a repair to my wedding ring. My regular jeweler soldered…read moremy enhancers to my engagement ring but it cracked and after two attempts with them to fix it I was over it. My ring here was fixed faster and better than anything I've had done at my usual jeweler. The soldering is visibly stronger but is not bulky. I will bring any future repairs here! Highly recommend!

I am a frequent shopper at Rio Ranch market and have always observed Las Joyas Jewelry employees…read moregreet everyone with a smile. They are very family-oriented, super friendly, and very proud of their work. When I needed to find a semi-mount for a diamond, I knew Las Joyas was the place to visit. I needed to remove an old stone from an old ring and place it on a new ring. I also had another loose stone that I wanted to put in the old ring (in place of the old stone). Long Story short, Perla understood exactly what we wanted and was more than happy to show us a variety of rings. After agreeing on a price, I asked her to do work on the ring that was NOT purchased from Las Joyas, and she did it as a complimentary service. No charge. On top of all of that, guess how long it took to finish all the work? ONE DAY. The next day, I get a call from Perla letting me know that BOTH rings were ready to be picked up! Awesome service and reasonable prices! Thank you!

This is my place to purchase jewelry they have earned a life time customer. They accommodate…read morecommunicate and dominate. If you are looking for a gift for your loved one come on in and talk to anyone on staff here they take the time to listen and find what you are looking for and if they can't find it they can quite literally make your dreams come true. Thank you guys so much god bless you

Do not come here. I went in to get my necklace repaired…read more The girl who came up to me pulled out a black foldable mat for me to place it on there. Afterwards she told me I could return in about two hours for it, and was about to begin walking away. She did not weigh it in front of me, ask for my name, form on contact. She did NOT have me sign any forms, or even tell me the price until I stopped her and asked. Charging triple for an extremely easy and cheap repair job.

The story of how my husband gifted me my dream wedding ring !…read more The process was so smooth and at first I had NO idea what type of ring I wanted. Thankfully, Chris took the time to get to know my style and patiently walked us through every decision, from choosing the perfect diamond shape to explaining the different prong options and helping me decide between a halo, hidden halo, and every little detail in between. He never made us feel rushed or overwhelmed. Instead, he made us feel confident that every choice reflected me. That alone had won us over. We love how passionate he is about his craftsmanship. We truly couldn't recommend you more. Every day, I look at my ring and I'm in awe it's all mine! I get so many compliments on it, and I LOVE every detail of it! 4 years down and she still looks perfect ! THANK YOU, Chris, for creating the ring of my dreams with my husband!

Update: Chris responded quickly to address the issue, which I really appreciated. He replaced the…read morestuds my friends and I had purchased with ones of consistent quality and also provided the original GIA certificates we had previously requested. From there, everything was handled efficiently, and Chris kept us updated every step of the way. I'm very satisfied with how everything was resolved--excellent follow-through and customer service. Thanks again, Chris!

Anyone know where they located now I dropped off a gold necklace to fix and they moved before I…read morecould pick it up. They said they were moving to waterman swapmeet but I've been going everyday since and can't find it. The number has also been disconnected.

my sisters and I were buying a ring for my mom here since my mom usually buys her jewelry here and…read moreI'm guessing they didn't care to read the details on how to engrave the names and what birthstones belonged there. It was completely wrong and all they said was sorry come back another day. So I asked for a discount from the seller Jesus and he kept repeating himself saying he's not switching the price. Even though they had the whole ring wrong and I had to come twice to pick it up. This just shows bad service from Jesus and this jewelry store. Very disappointed and highly don't recommend.

I happen to call their direct number and spoke to Steve. I mentioned I was willing to make the…read moredrive from Burbank. I'm so glad I did. Steve and his team are amazing. I had the pleasure of working with Jocelyn! She is amazing!!! She gave me a tour of the warehouse and help me find everything I needed. She was so attentive and make sure I had a great experience... I highly recommend them!!! Thank you so much for the great customer service Jocelyn!!!

i found out about Dluxca in vegas jewelry show, I met Steve and Michelle! this guys and 2 other…read moregirls are so wonderful!!! they are so happy helpful and fun! theyre always available to answer my queries and answers with a smile! today I went to see their warehouse and met Jocelyn! she's so accomodating, offering water and Soda, explained where to find the findings and so sweet and calm! I enjoyed doing business with them. I wish that the company will treat their employees well, bec they are the real treasure! More Power and Success in business!

Truly professionals in the industry. Friendly and knowledgeable service and a real quality…read moreestablishment.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!