The ads listed below on this page are not for Dr. Seifter. I've been seeing him for years and he's…read morea really good choice for diabetic vision care.

Most of my experience was good. The woman who takes care of the billing acted as though my…read moreinsurance co wasn't going to pay when they had said they would and was MOST reluctant to look it up. (I was right.) One of the techs was totally condescending when I told her I was going to run out of the drops over the weekend (absolutely essential following surgery) and told me she was sure I wasn't and I had to get very firm to get the drops I needed. I would have liked to have a team I knew and they rotate people depending on the day of your service but I felt I got good care from most of them. I liked optometrist, Dr. Coombs, very much but he went on vacation and the 2 follow-up optometrists could not or did not answer why I had a smudge in my left eye's vision which my personal optometrist answered immediately. The improved vision in my eye is phenomenol and I felt well-treated by the 2 surgeons which of course is the most important thing. I am now getting flooded with requests for feedback. I started to answer the emailed one but they started by asking for personal infx and I know, as I am a psychologist, that this is not a good way to get the best and most honest information. Since then, I have been getting calls from Nexus Health. They don't leave a message and when I called no one answered the phone. I had no idea who they were. Today I was by the phone and answered and it was Nexus Health for Pacific Cataract etc. who wanted to ask me 8 minutes of questions and of course it wasn't anonymous. She interrupted me repeatedly while I explained I had found the calls from Nexus Health disturbing since I had no way of knowing Nexus Health was associated with Pacific Laser and I thought it might be some lab test or something and I had no way to get infx from them. Ironically, my good feelings about Pacific Cataract and Laser are being diminished by their heavy-handed attempts to get "feedback" while violating my privacy.

The opthalmologist? I saw both times was beyond rude and dismissive. The Doctors who actually…read moreperformed my cataract surgery were great. The initial examining Dr. was the person who was lacking in any skill communicating with any empathy or respect. It was that same Dr. who i saw about a chalazion who sent me to a plastic surgeon to do a routine treatment for it. Just did not want to deal with it.... the opthamologist i saw mext, different clinic, expressed that in 20 years of practicing she had never seen someone sent to plastic surgery ( no insurance coverage for that,). Live and learn. Much better treatment at Clarius, no problem, done in a flash.

Wish they were in Michigan had the best care and doctors . Thank you so much and would highly…read morerecommend this facility

I took a friend to her 1:30 appointment. At 4:00, she was called back to an exam room. I…read morefollowed her down the hallway as I had been outside and just happened to walk in wondering WHAT was taking so long. As I entered the room (the door was not shut) the nurse or whomever she was, just rudely exclames, there were 3 emergencies! I just told the other nurse who had walked me to the room, "I worked for a doctor who had a 3 to 4 hour hold up every day due to "emergencies ".

Absolutely the best service in town. Good selection of frames to suit every taste and I really…read moreappreciated she carries Liz Claiborne one of the few brands sized for smaller faces. Exceptional attention to detail. All options and price points are discussed. She doesn't bill insurance but provides a super bill you can submit for reimbursement. There is a small shop dog in training. Strongly recommended.

Updating my review in honor of Women's history month. Let me start by saying this- this review will…read moreprobably sound like I am personally friends with the business owner- I am not but wish I was. I met McKenzie by running into her shop ten minutes before closing time, racing over after work to get my broken glasses repaired. i was fully prepared to pay the repair fee posted on the website- she insisted it wasn't that big of a fix and wanted to do it for free. When I insisted on paying, she charged me $3. I have gone back several times for glasses fittings and repairs and she never charges. Most recently I came in with a bunch of glasses to see how different they were from the new script I received from the eye doctor . She so kindly tested every single one. I was prepared to finally pay her for her kindness by buying a pair of sunglasses or at least sunglass lenses, and she acted with the most integrity I have seen from a business owner in ages. She said that despite none of the prescriptions being the exact same there was one pair of sunglasses that were close enough that for sunglasses which are more forgiving I wouldn't notice a difference and that if she were me she wouldn't bother buying new ones. She absolutely could have sold me a pair of sunglasses- it was again right at closing time and instead she helped me out and did not charge a penny. I don't know how she stays in business but I am so glad she is. I think its worth the cost to go somewhere that is doing it right. The prices are high because her costs are high- she has what is likely a razor thin margin. Unfortunately because she does not have an optometrist or ophthalmologist on staff she can't bill insurance, but for those without vision insurance or looking for an extra pair etc- I would highly recommend Capital Eyes/ McKenzie and her adorable shop puppy. 10/10 service, a decent selection and she is so great at making recommendations (she had customers buying glasses the last time I went in so I got to watch her in action).

My name was called, after waiting in two lines while 7-9 black clad assistants walked around…read morelooking busy. Granted, they were preventing close encounters but from being called and escorted to a room, not one word was said. No smiles because of masks but more reason for words. My initial encounter for this visit was a joke. I explained to the little tart at the desk what I wanted and He did not listen. I had called the day before to see if I needed an appointment and was sold NO the eye clinic is open just walk in. Not smart for a customer service person. I needed an eye exam for an Rx and ended up having to return to the same confusion the next day. The actual medical work was done efficiently, if not quickly. I watched a curly haired fellow at the desk take 1:45 seconds to straighten rubber bands on a pack of mail. Somehow this is not efficient. Some instruction need be added to the receptionist position, please.

I cannot say enough good things about this practice! I called expecting them to be like most other…read moredermatologists in town, booked for months. NOPE! They offered me several appointment options just a few weeks out. They also made the whole process incredibly easy. No ridiculous, repetitive, redundant forms to print, fill out, and bring to the appointment. They sent courteous appointment reminders with easy options to reschedule or cancel, and they even offer a waiting list if you'd like to be seen sooner should an appointment open up. I arrived early and was greeted by a very sweet, friendly, and efficient woman at the front desk. She was professional and warm and genuinely acted like she was glad I was there. I was brought back very quickly, where Jenny, the medical assistant, started my appointment. She was kind, pleasant, and helpful. Then Dr. Lam came in and was equally wonderful. He was efficient, warm, personable and informative. He answered my questions, explained my options, and, most importantly, listened to me. I actually felt valued as a patient, rather than like the clinic was doing me a favor by seeing me. That was incredibly refreshing, and honestly, other medical practices could take a page from their book. The office is super clean, the exam rooms and lobby are nice, and parking is easy. I truly cannot say enough good things about this clinic. If you need a dermatologist, this is the place! Well done, Jenny, Kiki, Dr. Lam, and Christina!

This practice is wonderful. I received excellent care from Dr. Lam and Jenny. The entire office,…read morefrom Christina at the front desk, straight through to check out is efficient and highly competent. Thank you!

Good doctor but the staff can be astonishingly rude and unprofessional. I called to ask whether my…read moreannual checkup should occur before or after my treatment for prostate cancer and I kept having to repeat myself because the receptionist was having a personal conversation. She did not seem to want to bother with the question and I still do not know whether I got the right answer.

Dr. Robin Moore saved my life many years ago... by diagnosing something that went undetected, and…read moreun-diagnosed by many physicians before her. To summarize, in 1999 I was a 15 year old high school athlete. One day playing soccer, my vision disappeared for 5-10 minutes. This became a routine thing every 2-3 days, without any given trigger or correlation. I went to my family practice doctor, allergist, neurologist, ophthalmologist, and finally a neurosurgeon (too see if it was related to an eye issue I was born with). I was given many answers of what it "could" be.... Over a 2-3 year period, I tried 5-6 different medications, all with limited efficacy, and a plethora of side effects. Eventually I learned to deal with the issue, as the medications weren't worth the high cost, or side effects. Life was rough, but manageable (going blind every 2-3 days without warning). After a single visit with Dr. Robin Moore in 2004, she was able to help identify what was causing my visual issue. And more importantly, what was triggering the issue. I was able to change my habits, change my diet, and the issue has all but dissipated since. I have not seen Dr. Robin Moore since my single 2004 visit (I moved to LA after graduating UW), but I will soon visit her, to thank her. That one visit changed my life. I've told my story many times. I'm still very much in debt to her! And very much appreciate her help!

Came out here for a quick referral appointment during the weekend, which is so nice of them to…read moreoffer. Much of the site is closed due to the time of week so check-in appts are done at urgent care's desk, which can be accessed after going through security. Most staff on deck are all kind and helpful. They were willing to take me in 15 minutes earlier than my scheduled appt and I was done in 30 minutes & on my way out. Ample parking out front.

Great type of care in the facility. The quality of care was above and beyond. The office…read moreexperience was quick and efficient check in. The staff was very insightful and more than accommodating.