Communication of my costs was very lacking. Was shocked when I arrived for my appt to find that I…read moreowed ~$1650 that day (was told it'd be about a $1,000) and another $300+ something afterwards. Following my surgery - AFTER - I was asked to sign a form saying that I understood what the costs "would" be! Screwy. No one apologized for their mistake. Supppose I couldn't cover the increase? Could easily happen to another senior - wait months for an appointment, only to have to cancel. And you're not allowed to drive yourself there, so you'd also have to call your friend or family member to bring you back home, all for nothing.

I wish there were a way to rate a place based on whether they keep their religious beliefs to…read morethemselves and don't proselytize. Medically, I don't have any complaints. I went to the Olympia office to have cataract surgery and it was a little like entering a factory, but I expected that with how healthcare is right now. The folks were kind and I felt like the docs were good. It seems like the surgery will be a success for me. If it were not for the proselytizing, I would give them 5 stars. I understood a little of this when I was asked if I wanted a prayer to be said by the surgeon before the surgery. Um, what? Well, I have nothing against prayer, but this seemed inappropriate to me since I worried what would happen if I said no. Would they then have an unconscious bias against me? Would they consider me one of the great UNCHURCHED? Who knows? Prayers can be completely silent, so if the surgeon wants to pray, go for broke, but don't ask me if I want to participate when I don't know you. I checked 'yes' because I technically have nothing against prayer of any kind so, I felt like it couldn't hurt. But honestly, it was because getting eye surgery made me feel super vulnerable and I didn't want to say no. But I was totally taken aback by being sent home after my first eye was finished, with a little swag tote filled with a book, a bookmark, and a card stating "The Coming Deception" on the front, and "Find out before it comes" along with a QR code on the back so I can go to a website and get scared for my immortal soul, I guess. In my book, this kind of proselytizing falls under the category of abuse. People undergoing medical procedures are in a vulnerable place. The people taking care of them are in positions of power. That intersection should be free of religious proselytizing. I don't know if this religious swag made the cost of my procedure go up, since printing books isn't free, but it certainly will make the landfill more full. Oh, and also they ask if you have a medical directive. They won't go by it, even if you do. So know that if you have a heart attack in the chair and you have a "DO Not Resuscitate" in your file, they absolutely will not honor it. They let people know that when they sign for surgery. Not before.

Wish they were in Michigan had the best care and doctors . Thank you so much and would highly…read morerecommend this facility

I took a friend to her 1:30 appointment. At 4:00, she was called back to an exam room. I…read morefollowed her down the hallway as I had been outside and just happened to walk in wondering WHAT was taking so long. As I entered the room (the door was not shut) the nurse or whomever she was, just rudely exclames, there were 3 emergencies! I just told the other nurse who had walked me to the room, "I worked for a doctor who had a 3 to 4 hour hold up every day due to "emergencies ".

Updating my review in honor of Women's history month. Let me start by saying this- this review will…read moreprobably sound like I am personally friends with the business owner- I am not but wish I was. I met McKenzie by running into her shop ten minutes before closing time, racing over after work to get my broken glasses repaired. i was fully prepared to pay the repair fee posted on the website- she insisted it wasn't that big of a fix and wanted to do it for free. When I insisted on paying, she charged me $3. I have gone back several times for glasses fittings and repairs and she never charges. Most recently I came in with a bunch of glasses to see how different they were from the new script I received from the eye doctor . She so kindly tested every single one. I was prepared to finally pay her for her kindness by buying a pair of sunglasses or at least sunglass lenses, and she acted with the most integrity I have seen from a business owner in ages. She said that despite none of the prescriptions being the exact same there was one pair of sunglasses that were close enough that for sunglasses which are more forgiving I wouldn't notice a difference and that if she were me she wouldn't bother buying new ones. She absolutely could have sold me a pair of sunglasses- it was again right at closing time and instead she helped me out and did not charge a penny. I don't know how she stays in business but I am so glad she is. I think its worth the cost to go somewhere that is doing it right. The prices are high because her costs are high- she has what is likely a razor thin margin. Unfortunately because she does not have an optometrist or ophthalmologist on staff she can't bill insurance, but for those without vision insurance or looking for an extra pair etc- I would highly recommend Capital Eyes/ McKenzie and her adorable shop puppy. 10/10 service, a decent selection and she is so great at making recommendations (she had customers buying glasses the last time I went in so I got to watch her in action).

Frames were titanium so she couldn't fix them by soldering but she did swap out the lenses to my…read moreformer frames which were almost identical. When I asked how much I owed, the proprietor just shrugged to say, nothing." How refreshing to see there are still folks like this in the world today. Great place!

My name was called, after waiting in two lines while 7-9 black clad assistants walked around…read morelooking busy. Granted, they were preventing close encounters but from being called and escorted to a room, not one word was said. No smiles because of masks but more reason for words. My initial encounter for this visit was a joke. I explained to the little tart at the desk what I wanted and He did not listen. I had called the day before to see if I needed an appointment and was sold NO the eye clinic is open just walk in. Not smart for a customer service person. I needed an eye exam for an Rx and ended up having to return to the same confusion the next day. The actual medical work was done efficiently, if not quickly. I watched a curly haired fellow at the desk take 1:45 seconds to straighten rubber bands on a pack of mail. Somehow this is not efficient. Some instruction need be added to the receptionist position, please.

Excellent care from Dr. Lam, and staff members Jenny and Christina. Highly recommend them for all…read moredermatological needs, care, and prevention. Immaculately clean facility.

From the owner: Cascade Eye & Skin Centers, P.C., is a combined medical practice of ophthalmology, dermatology and…read moreaesthetic services employing board-certified physicians and surgeons, physician assistants, optometrists and nurse practitioners. At Cascade Eye & Skin Centers, we provide general eye and skin care as well as comprehensive subspecialty services including LASIK (laser vision correction), cataract surgery with premium lenses, glaucoma surgery, medical and surgical treatment of the retina, PRK laser eye surgery, medical and aesthetic dermatology, MOHS skin cancer surgery, and skin pathology services.

Good doctor but the staff can be astonishingly rude and unprofessional. I called to ask whether my…read moreannual checkup should occur before or after my treatment for prostate cancer and I kept having to repeat myself because the receptionist was having a personal conversation. She did not seem to want to bother with the question and I still do not know whether I got the right answer.

Dr. Robin Moore saved my life many years ago... by diagnosing something that went undetected, and…read moreun-diagnosed by many physicians before her. To summarize, in 1999 I was a 15 year old high school athlete. One day playing soccer, my vision disappeared for 5-10 minutes. This became a routine thing every 2-3 days, without any given trigger or correlation. I went to my family practice doctor, allergist, neurologist, ophthalmologist, and finally a neurosurgeon (too see if it was related to an eye issue I was born with). I was given many answers of what it "could" be.... Over a 2-3 year period, I tried 5-6 different medications, all with limited efficacy, and a plethora of side effects. Eventually I learned to deal with the issue, as the medications weren't worth the high cost, or side effects. Life was rough, but manageable (going blind every 2-3 days without warning). After a single visit with Dr. Robin Moore in 2004, she was able to help identify what was causing my visual issue. And more importantly, what was triggering the issue. I was able to change my habits, change my diet, and the issue has all but dissipated since. I have not seen Dr. Robin Moore since my single 2004 visit (I moved to LA after graduating UW), but I will soon visit her, to thank her. That one visit changed my life. I've told my story many times. I'm still very much in debt to her! And very much appreciate her help!

The eye exam seemed normal. I didn't like that I was grossly overcharged from the quote they gave…read moreme.

Don't go here unless you want a headache with billing. I just got a notice about getting billing…read morefor VSP covered services. That and when I initially ordered my contacts, I was never asked about insurance. I've never had an experience like this before. It took several emails just to get a refund for the contacts that they stated weren't a part of VSP insurance. Now I'm getting billing for a contact lens fitting that should've been billed properly to VSP. Be wary. I went there because they had an opening. I should have known when all the other places are booked out months in advance. I'll be giving you a call here soon ELO.