I recently had both of my front bearings replaced my Similo at SL Auto Inc. He was very…read moreprofessional, knowledgeable, quick and has a great sense of humour. He even stayed open late to make sure he finished the job so I could have my car back. Prices are very reasonable and for the parts, he only charged me what he was invoiced, no mark up. Highly recommend his auto repair shop.

My cars alternator went and I stopped in the middle of the road at midnight. Sam came 15mins after…read moreI called him and both towed me home, and then towed my car back to a shop he recommended to get the alternator replaced. It turned out to be a good shop that had my car ready to go the very next day for a reasonable price. Sam is a great guy who genuinely cares about helping people.

I googled a towing company and they came out and helped me I've never seen such kind operators and…read moregreat service! would highly recommend! they helped me when I crashed and were very communicative with the insurance and when we found out the insurance wouldn't cover the claim , the owner helped reduce the bill to what we could afford! Thank you Leo we appreciate you!

Brendan and Jake got me in for a nail in the tire slow leak when no one else had time…read more 10 stars to this crew! Thanks guys.

I recently had my tires changed at Trail tires at 9250 Macleod Trail SE. The service was…read moreoutstanding and they went above and beyond. I will definitely use this service again . O.Ingalls

These guys are horrible. Led by their "fearless leader" Jason G. the "CEO of Prairie Lube". ZERO…read morerespect for customers, and ZERO accountability when they screw up. My wife brought her car in for an oil change and while there the "technician" broke the oil dipstick off and it was stuck in the tube. My wife was not allowed out of her vehicle to inspect the damage, nor was she given any explanation on next steps or even a manger name to contact. She was told "if you come back during the week during daytime hours the manager will be here and he might be able to help". So it turns out there is a "design flaw" with my wife's car and this problem (dipstick breaking off) is fairly common. HOWEVER - the fact of the matter is, the dipstick broke off at the hands of a Mr. Lube technician. Any other business would have immediately said "Oh, we're sorry, let us give you your oil change "on the house" and that would have been that. But they didn't offer her any discount, nor did they offer any reparation or offer of help for the inconvenience. So my wife takes her car to the dealership and has to pay $200 for a new dipstick ad the labour to remove the broken one (since the car had to be put up on a hoist and the dipstick tube had to be removed to get the old broken one out). While they were working - they found that Mr. Lube had not filled her oil back up. She was over 2 litres of oil low. So they also had to top up the oil that my wife paid FULL PRICE for already. She contacted the store manager and he was extremely rude to her, unhelpful and basically told her that the issue was a "known issue" with the car, and she was on her own. At the end of the day - it was our choice to bring the vehicle to another shop for repair - HOWEVER, an offer SHOULD have been made to refund the oil change (as it wasn't completed) and an extra step would have been to offer replacement cost for the dipstick itself. (only an $18 part) THAT would have been good customer service. But as it stands, my wife has been playing back and forth with the store manger there for over a month - he keeps giving her the run around and finally stopped calling her back all together. So she filled out the "Mr. Lube" survey which simply goes to the same management group "Prairie Lube" and now she's been in touch with another douche nozzle known as the "business development manager" that is talking down to her and making excuses for why they broke the car saying "it's a known issue" and that there will be no refund, and no reparations at all. Apparently that is the final word. So Mr. Lube, and your franchisee "Prairie Lube" - I hope you're reading this. Because of a lack of empathy and any sort of ownership of the problem, as well as a lack of a simple solution (refund of oil change is all my wife asked for) you've lost not only one customer but two. We will no longer be bringing any of our vehicles to Mr. Lube for service of any sort. We will be telling all of our friends and family, and I will no longer be bringing my service vehicle to Mr. Lube either, I will also make sure that our fleet manager knows what lousy service you provide I should mention that the 'biz development manager" from Prairie Lube, did offer a "free oil change" coupon as part of his last EXTREMELY rude email...but really - after all of this do they really think we will EVER be back? Not impressed, at all. I hope losing business was worth not refunding the $70 for an incomplete oil change.

I needed an oil change and usually goto the dealer but I was overdue, so rolled in here yesterday…read more There were 2 cars in the other bays and one empty so i was quickly brought in. Everything was explained to me very clear and they did try the usual upsell on tranny fluid flush and front diff flush but i politely said no thanks and there was no hard sell. They adjusted my tire pressure, cleaned the windshield and back window, lubed the doors and filled up my washer fluid. All in all i was happy. Price was similar to dealer but i was in and out quick. I would consider using them again, especially with the discount given on yelp ($15).

This company does a fantastic job! My car was in great need of cleaning and it came back looking…read morespotless! I definitely recommend them!

In the past 2 months I have taken in 3 vehicles to Jim and his ZZ Autoworks team for detailing. A…read morelarge Transit Van 350, Ford F150 and a Hyundai Santa Fe. Unbelievable job done on all 3. First class results and the attention to detail on all 3 vehicles was over the top. Very fair pricing and did they ever save me the personal time and money by having the ZZ team do it. I will be back.

Dealing with Taylor and his team continues to be a great experience. They project and deliver on…read moretheir expertise and customer response in a truly professional manner. We recently had our Mini in for some minor cosmetic repairs. Thank you very much for all your assistance.

Incredibly helpful staff, great prices and great advice. I came here for what I thought was a major…read morefix only be relieved with the knowledge that in fact minor fix and had me back on the road in no time. I would recommend this place to anyone.

The customer service here is fantastic. The ladies at reception really do care to make you feel…read moretaken care of, Emma is more direct than Alesha is. Personally I enjoy the banter Aleshia has to offer but Emma is dedicated to providing all the information you need and is very knowledgeable. As for the techs, well they aren't paid to go above and beyond in the care for your car. They fix what's broken, change tires, and provide a very cool video accompanied report with diagnostics. Unfortunately they are rough on the cars... I had a few plastic coverings popped off the inside of my trunk (simply popped them back on), there was a giant hand print left on my windshield, and some grease like dirt smudges on the front interior beams of my dashboard. Also my exterior has some strange grease splatters all around the wheel well. Honestly, I care a lot about these details because to me it shows limited care for my car. Im sure the actual mechanical work was fantastic, I haven't had a problem with the work done but I wasn't pleased with my car's treatment. Everyone who came through seemed very happy with their results and the rest of my family has been happy. I would warn not to bring in any luxury European cars, I've heard of an incident involving an incorrect filter - bring your own parts if you're worried. And don't rely on this place to do major engine work - stick w tires and suspensions. I'd go back for basic oil changes and inspections but I'll always be wary of non-VW certified locations for my VW. Overall great customer service, the owner is extremely friendly and happy to squash any concerns, but don't expect a car spray or detailed cleanly care from the techs.

I have been taking my vehicles here for 28 years...through 3 different owners. From my first visit…read moreI felt like they cared and listened. I believe they would never recommend anything that was not needed. The current counter staff is the best ever, offering "personalized" professional service. I have and will continue to recommend them to others.

I would like to thank Paul & Lori Morrison, and their amazing staff for delivering such an awesome…read moreexperience to my family

Decent service but unwilling to move on price at all and wanted to charge $399.00 admin fee for a…read morecash deal. We were not able to make a deal as we do not expect to pay full asking price on a used vehicle. We saw almost the same exact car (same model, almost identical mileage, same colour and package for $2000.00 less) in Airdrie. Our only issue with the one in Airdrie was the windshield did not have tinting on the top. High river was willing to put that in as the windshield was chipped anyway and had to be replaced.